What users are saying about
17 Ratings
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31 Ratings
17 Ratings
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Score 8.1 out of 100

Tipalti

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31 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

Tipalti

I would highly recommend Tipalti to anyone who has to manage the payments of a large number of customers all over the world. It is extremely easy to set up and use. I would say it is well suited to anyone who meets the above requirement. I'm not sure about scenarios where it is less appropriate, but maybe for companies that only deal with a few customers.
Anonymous | TrustRadius Reviewer

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

Tipalti

  • The Tipalti portal is easy to use and provides a simple online site that allows me to process payments easily.
  • Tipalti's portal archives reports and payment details that allows me to reconcile our payments at month end quickly and effortlessly.
  • Tipalti tracks our partner's payment information and facilitates the payment process by communicating with our partners of banking information.
Anonymous | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

Tipalti

  • One frustrating problem we've had with payments is when payments bounce. Now this is not necessarily a problem with using Tipalti vs. using any payment processor, but sometimes it takes 1-2 weeks to even find out a payment has bounced and then another week or so for the payment to return to our account. It would be incredibly valuable to know as soon as possible when a payment has bounced so we can take the proper corrective action.
  • The functionality that I would love to see is the ability to send a credit card payment token, with the idea of generating individual single use credit card numbers to pay our vendors by that method. With this payment method, Tipalti would be fully complete in my mind in the ability to send money.
  • Paper checks are a little slow to send out, but then again, it's called "snail mail" for a reason.
Jonathan Wu | TrustRadius Reviewer

Usability

Concur Invoice

No score
No answers yet
No answers on this topic

Tipalti

Tipalti 8.5
Based on 10 answers
Tipalti helps us manage a lot of payments in each cycle to all around the world. That kind of service allows us to work worldwide and help us to monitor and audit our payment cycle in a very efficient way.
David Asraf | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Tipalti

Tipalti 8.3
Based on 10 answers
Great customer service! They do their absolute best when trying to resolve issues that arise. Though there are times where some issues do take more time to resolve than others and we'll have to come up with a workaround on our own. Overall, they are very quick in response times usually within the same day or a couple days at most.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

Tipalti

Paper checks and the occasional wire transfer for urgent payments, Tipalti is 1000% better! We did evaluate Bill.com, Beanworks, Quickbooks, Avid XChange, and Mineral Tree when searching for an AP software, but found these solutions were not as advanced or did not offer all of the aspects we were looking to gain in an AP software. My initial relationship with our sales director and then our implementation manager was also a huge factor of why I pressed so hard for Tipalit as opposed to other solutions. They were friendly, professional, listened to all of our concerns, and negotiated with us, which gave me a very good first impression of the company. Their 30-minute demo was also very helpful, informative, and easy to watch when I started my research and needed to reference an easy demo to relay to the team.
Shawna S | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

Tipalti

  • Before implementing Tipalti, it took an employee several hours to process each of the four payment methods we offered, and collecting and updating both tax info and payment details was an ongoing task. Now, we no longer have to spend time on tax info or payment details and processing payments for all of our payment methods takes less than an hour.
  • The ease of processing payments with Tipalti allowed us to greatly increase the number of payments we could process. Due to this, we were able to lower our payment threshold for our publishers which was extremely well received, especially our smaller publishers.
Austin Harrison | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tipalti

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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