Concur Travel and Expense vs Nexonia, by Emburse

• Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
• Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
• Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.

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• The integration with NetSuite is well executed.
• The system is intuitive for both users and approvers.
• Ability to feed credit card data into the system is super helpful.

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• The 30-character limit for descriptions can be tough.
• Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
• General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.

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• Invoices and Payables modules would need improvement if you were trying to utilize an all in one option for your organization.
• The OCR for receipts within expense management is very inconsistent and does not have great functionality.

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• We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
• We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
• Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
• Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.

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• Easy to learn and use for employees
• Precise expense tracking and easy approvals
• Good reporting of overall expenses monthly / annually etc

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