Concur Travel and Expense vs Fetch

• The user interface is easy to navigate.
• The platform is intuitive and able to be learned quickly.
• The ability to categorize expenses and allocate them to specific clients is very helpful.
• Uploading receipts and other documents directly to the platform makes the expense reimbursement process very efficient.

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• Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
• Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
• Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.

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• The ability for a missed or canceled trip receipt to be deleted. as an end-user, there was not a way for them to be removed and had to be submitted as a '0' expense.
• Some functionality for more specific filtering to be added for hotels. There is some functionality and it's useful, but as an example: trying to filter a specific hotel by distance was a little confusing at times.
• Cost. Per report is high, especially for common expense reports such as monthly internet.

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• Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
• Needs to have employees install the iPhone or Android app

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• Concur cut down the time needed for the expense report process when compared to the manual process used previously.
• Significant cost savings were achieved with Concur as employees' and managers' time to create and approve reports was reduced significantly.
• In terms of auditing Concur made it much easier to quickly review timestamps and have all data backed up for later retrieval versus relying on email server(s).

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• Fetch saves us time while working on our website.
• The low cost of Fetch saves on our overall budget.

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