Concur Travel and Expense vs Fetch

• Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
• Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
• Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.

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• Simplicity - employees just take a picture of a receipt and select a category - that's it, nothing more to do
• Automation - Fetch automatically pays the employee back once an expense is approved (debits the company bank account and transfers it into the employee's bank account via ACH)
• Real-time - employees don't need to wait until the end of the month or something like that to send an expense report in, but they do it real time, which also gives the accounting department real-time visibility into outstanding expenses

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• The 30-character limit for descriptions can be tough.
• Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
• General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.

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• International currency capability
• Sage integration

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• We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
• We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
• Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
• Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.

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• The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
• Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.

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