What users are saying about
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Top Rated
663 Ratings
28 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
28 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Financial Edge

  • Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs.
  • Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO).
William (Bill) Sanders, CPA | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Financial Edge
Mobile Application
Concur Travel and Expense
8.1
Financial Edge
Integrations
Concur Travel and Expense
7.6
Financial Edge
Expense Management Security
Concur Travel and Expense
7.9
Financial Edge
Expense Management Compliance
Concur Travel and Expense
8.2
Financial Edge

Payroll Management

Concur Travel and Expense
Financial Edge
8.1
Pay calculation
Concur Travel and Expense
Financial Edge
8.9
Benefit plan administration
Concur Travel and Expense
Financial Edge
7.0
Direct deposit files
Concur Travel and Expense
Financial Edge
8.0
Salary revision and increment management
Concur Travel and Expense
Financial Edge
7.6
Reimbursement management
Concur Travel and Expense
Financial Edge
9.0

Customization

Concur Travel and Expense
Financial Edge
8.1
API for custom integration
Concur Travel and Expense
Financial Edge
7.9
Plug-ins
Concur Travel and Expense
Financial Edge
8.3

Security

Concur Travel and Expense
Financial Edge
9.4
Single sign-on capability
Concur Travel and Expense
Financial Edge
8.9
Role-based user permissions
Concur Travel and Expense
Financial Edge
9.9

Reporting & Analytics

Concur Travel and Expense
Financial Edge
8.2
Dashboards
Concur Travel and Expense
Financial Edge
5.9
Standard reports
Concur Travel and Expense
Financial Edge
9.4
Custom reports
Concur Travel and Expense
Financial Edge
9.4

General Ledger and Configurable Accounting

Concur Travel and Expense
Financial Edge
7.9
Accounts payable
Concur Travel and Expense
Financial Edge
8.9
Accounts receivable
Concur Travel and Expense
Financial Edge
7.7
Cash management
Concur Travel and Expense
Financial Edge
8.6
Bank reconciliation
Concur Travel and Expense
Financial Edge
8.2
Expense management
Concur Travel and Expense
Financial Edge
8.3
Time tracking
Concur Travel and Expense
Financial Edge
7.4
Fixed asset management
Concur Travel and Expense
Financial Edge
8.7
Multi-currency support
Concur Travel and Expense
Financial Edge
7.2
Multi-division support
Concur Travel and Expense
Financial Edge
7.7
Regulations compliance
Concur Travel and Expense
Financial Edge
7.7
Electronic tax filing
Concur Travel and Expense
Financial Edge
6.5
Self-service portal
Concur Travel and Expense
Financial Edge
6.8
Global Financial Support
Concur Travel and Expense
Financial Edge
6.5
Primary and Secondary Ledgers
Concur Travel and Expense
Financial Edge
8.6
Intercompany Accounting
Concur Travel and Expense
Financial Edge
8.7
Localizations
Concur Travel and Expense
Financial Edge
7.4
Journals and Reconciliations
Concur Travel and Expense
Financial Edge
8.7
Enterprise Accounting
Concur Travel and Expense
Financial Edge
7.5
Configurable Accounting
Concur Travel and Expense
Financial Edge
8.3
Centralized Rules Framework
Concur Travel and Expense
Financial Edge
8.0
Standardized Processes
Concur Travel and Expense
Financial Edge
8.3

Inventory Management

Concur Travel and Expense
Financial Edge
7.5
Inventory tracking
Concur Travel and Expense
Financial Edge
8.2
Automatic reordering
Concur Travel and Expense
Financial Edge
6.4
Location management
Concur Travel and Expense
Financial Edge
8.2
Manufacturing module
Concur Travel and Expense
Financial Edge
7.3

Order Management

Concur Travel and Expense
Financial Edge
8.0
Pricing
Concur Travel and Expense
Financial Edge
8.0
Order entry
Concur Travel and Expense
Financial Edge
8.0
Credit card processing
Concur Travel and Expense
Financial Edge
8.0
Cost of goods sold
Concur Travel and Expense
Financial Edge
8.0
Order Orchestration
Concur Travel and Expense
Financial Edge
8.0
End-to-end order visibility
Concur Travel and Expense
Financial Edge
8.0
Order exception Resolution
Concur Travel and Expense
Financial Edge
8.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Financial Edge

  • Financial edge is able to be customized in a way that fits our organization.
  • Financial edge is able to provide reports to our end-users on budget versus actual account balances.
  • Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing.
Stephanie Ulmer | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Financial Edge

  • Metrics in the reporting features could be enhanced to allow for cross-year/event comparisons.
  • It does not allow for single-sign-on from other platforms, requiring additional keystrokes for access/exit.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Financial Edge

Most FE installations I have participated in were from QuickBooks Pro. QuickBooks, if set up well, is a great alternative for the smaller association or nonprofit, but it has challenges handling some of the unique aspects of nonprofit accounting. Recent editions of QuickBooks Pro have included a new nonprofit component, but it can be difficult to use.
Wendy Johnson | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Financial Edge

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Financial Edge

  • Financial Edge has enabled us to save time with respect to monthly reporting.
  • Financial Edge has helped us streamline some larger entries that were once a pain to enter in Fundware.
  • The F-9 plug allows us to report information in our desired format as opposed to using the reports within the FE application.
  • Overall, I would say that Financial Edge definitely saves us time on closing each month which frees us up for other projects within our department.
Sunny Reed | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Financial Edge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Financial Edge
8.7

Likelihood to Renew

Concur Travel and Expense
9.0
Financial Edge

Usability

Concur Travel and Expense
8.1
Financial Edge

Reliability and Availability

Concur Travel and Expense
9.0
Financial Edge

Performance

Concur Travel and Expense
9.0
Financial Edge

Support Rating

Concur Travel and Expense
7.4
Financial Edge

In-Person Training

Concur Travel and Expense
8.0
Financial Edge

Online Training

Concur Travel and Expense
6.0
Financial Edge

Implementation Rating

Concur Travel and Expense
6.9
Financial Edge

Scalability

Concur Travel and Expense
8.3
Financial Edge

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