What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
408 Ratings

Concur Travel and Expense

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

IBM Cognos Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
408 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

IBM Cognos Analytics

Cognos is best-suited to address enterprise-level reporting and analytics. It is a server-based architecture, so typically it is not suited for individual analysts that simply need a desktop-based reporting or visualization tool. However, most organizations need a broader analytics strategy, and Cognos fits very well with the bi-modal business intelligence world of today. Cognos Analytics in its current incarnation (version 11.1) supports self-service data discovery and other use cases that it historically was not capable of. Its data governance model is best in class, but also a centralized one that can result in a more rigid deployment strategy that can slow time to decision. Again, it is important to recognize that many of the traditional limitations that held Cognos back have been eliminated. It is now easy for any user to introduce any type of data, model it, and begin visualizing and exploring it in a matter of minutes. However, the infrastructure must be stood up beforehand, but this is not really a deficiency.
Albert Valdez | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
IBM Cognos Analytics
Mobile Application
Concur Travel and Expense
8.1
IBM Cognos Analytics
Integrations
Concur Travel and Expense
7.6
IBM Cognos Analytics
Expense Management Security
Concur Travel and Expense
7.9
IBM Cognos Analytics
Expense Management Compliance
Concur Travel and Expense
8.2
IBM Cognos Analytics

BI Standard Reporting

Concur Travel and Expense
IBM Cognos Analytics
8.1
Pixel Perfect reports
Concur Travel and Expense
IBM Cognos Analytics
8.0
Customizable dashboards
Concur Travel and Expense
IBM Cognos Analytics
8.4
Report Formatting Templates
Concur Travel and Expense
IBM Cognos Analytics
8.0

Ad-hoc Reporting

Concur Travel and Expense
IBM Cognos Analytics
8.3
Drill-down analysis
Concur Travel and Expense
IBM Cognos Analytics
8.6
Formatting capabilities
Concur Travel and Expense
IBM Cognos Analytics
7.7
Integration with R or other statistical packages
Concur Travel and Expense
IBM Cognos Analytics
8.3
Report sharing and collaboration
Concur Travel and Expense
IBM Cognos Analytics
8.5

Report Output and Scheduling

Concur Travel and Expense
IBM Cognos Analytics
8.1
Publish to Web
Concur Travel and Expense
IBM Cognos Analytics
8.1
Publish to PDF
Concur Travel and Expense
IBM Cognos Analytics
8.3
Report Versioning
Concur Travel and Expense
IBM Cognos Analytics
8.4
Report Delivery Scheduling
Concur Travel and Expense
IBM Cognos Analytics
8.0
Delivery to Remote Servers
Concur Travel and Expense
IBM Cognos Analytics
7.7

Data Discovery and Visualization

Concur Travel and Expense
IBM Cognos Analytics
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Concur Travel and Expense
IBM Cognos Analytics
7.8
Location Analytics / Geographic Visualization
Concur Travel and Expense
IBM Cognos Analytics
7.9
Predictive Analytics
Concur Travel and Expense
IBM Cognos Analytics
8.2

Access Control and Security

Concur Travel and Expense
IBM Cognos Analytics
8.9
Multi-User Support (named login)
Concur Travel and Expense
IBM Cognos Analytics
9.0
Role-Based Security Model
Concur Travel and Expense
IBM Cognos Analytics
9.0
Multiple Access Permission Levels (Create, Read, Delete)
Concur Travel and Expense
IBM Cognos Analytics
8.8
Single Sign-On (SSO)
Concur Travel and Expense
IBM Cognos Analytics
9.0

Mobile Capabilities

Concur Travel and Expense
IBM Cognos Analytics
6.6
Responsive Design for Web Access
Concur Travel and Expense
IBM Cognos Analytics
7.2
Dedicated iOS Application
Concur Travel and Expense
IBM Cognos Analytics
6.8
Dedicated Android Application
Concur Travel and Expense
IBM Cognos Analytics
5.9
Dashboard / Report / Visualization Interactivity on Mobile
Concur Travel and Expense
IBM Cognos Analytics
6.4

Application Program Interfaces (APIs) / Embedding

Concur Travel and Expense
IBM Cognos Analytics
6.8
REST API
Concur Travel and Expense
IBM Cognos Analytics
7.4
Javascript API
Concur Travel and Expense
IBM Cognos Analytics
7.2
iFrames
Concur Travel and Expense
IBM Cognos Analytics
7.1
Java API
Concur Travel and Expense
IBM Cognos Analytics
6.2
Themeable User Interface (UI)
Concur Travel and Expense
IBM Cognos Analytics
6.6
Customizable Platform (Open Source)
Concur Travel and Expense
IBM Cognos Analytics
6.2

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

IBM Cognos Analytics

  • What IBM Cognos does really well is provide precise data that may otherwise be hard to retrieve from your primary accounting software. While doing so, it organizes this data such that it becomes much more meaningful to analyze.
  • IBM Cognos also does a fantastic job through the Query Studio module to give certain users the ability to create simple reports and modify existing reports, this allows the flexibility a user needs in getting the intended data.
  • IBM Cognos also provides the ability to utilize a BI tool for complicated reporting requirements or in cases when there are many data dependencies that exist. This BI tool enables Cognos to tackle many organizational and data challenges that companies face in the industry.
Nabeel Chohan | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

IBM Cognos Analytics

  • With the upgrade from Cognos 10 to Cognos 11, there were a lot of features, like run schedule once, weren't brought over to the newest version of Report Studio.
  • I felt like they were trying to chase Tableau and Qlik with dashboarding rather than focusing on their bread and butter of Report Studio or which other Business Intelligence tools don't do very well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.9
Based on 23 answers
For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
Sachin Karkun | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.5
Based on 6 answers
We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
Robert Goodman | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 8.6
Based on 8 answers
Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
Gerrit Goewey | TrustRadius Reviewer

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 9.0
Based on 10 answers
Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
Meghdeep Raval, PMP | TrustRadius Reviewer

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
Jonathan Kyrlach | TrustRadius Reviewer

In-Person Training

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
No answer on this topic is available.

IBM Cognos Analytics

IBM Cognos Analytics 8.7
Based on 4 answers
Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
Robert Goodman | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 8.0
Based on 4 answers
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
Gerrit Goewey | TrustRadius Reviewer

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
Toni McKee | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

IBM Cognos Analytics

We considered several major commercial visualization and dashboarding tools and decided to adopt Tableau and Cognos. We're a healthcare delivery organization and security and privacy of patient data are a critical feature. For that reason, we preferred a well recognized and already proven products rather than a non-guaranteed brand/new product. Congos is not the richest functioned tool but provided stable performance with great business support.
Anonymous | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 10.0
Based on 1 answer
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
Robert Goodman | TrustRadius Reviewer

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

IBM Cognos Analytics

  • (+) increased efficiency: Less time trying to figure out how to do something w/ another BI tool that may seem impossible -- Cognos will be able to do it 99% of the time
  • (-) increased training required: Training for Cognos had to be longer and more intensive than other BI tools. For example, my team members go through a week long 8-hour/day class and it was just enough to scratch the surface. A good base if required, but real world experience is the only way to become a Cognos pro.
  • (-) more end-user training: We do mostly canned reports with Cognos, so out end-users must be trainied. It is much harder to train them with Cognos than other BI tools. This is why I only turn to Cognos if I cannot accomplish my goal in another tool.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Cognos Analytics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
15.00

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
IBM Cognos Analytics
7.9

Likelihood to Renew

Concur Travel and Expense
9.0
IBM Cognos Analytics
7.9

Usability

Concur Travel and Expense
8.1
IBM Cognos Analytics
7.5

Reliability and Availability

Concur Travel and Expense
9.0
IBM Cognos Analytics
8.6

Performance

Concur Travel and Expense
9.0
IBM Cognos Analytics
9.0

Support Rating

Concur Travel and Expense
7.4
IBM Cognos Analytics
7.0

In-Person Training

Concur Travel and Expense
8.0
IBM Cognos Analytics
8.7

Online Training

Concur Travel and Expense
6.0
IBM Cognos Analytics
8.0

Implementation Rating

Concur Travel and Expense
6.9
IBM Cognos Analytics
7.0

Scalability

Concur Travel and Expense
8.3
IBM Cognos Analytics
10.0

Add comparison