What users are saying about
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Top Rated
663 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
182 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Microsoft Dynamics GP

A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
Michael Bartlett | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Microsoft Dynamics GP
Mobile Application
Concur Travel and Expense
8.1
Microsoft Dynamics GP
Integrations
Concur Travel and Expense
7.6
Microsoft Dynamics GP
Expense Management Security
Concur Travel and Expense
7.9
Microsoft Dynamics GP
Expense Management Compliance
Concur Travel and Expense
8.2
Microsoft Dynamics GP

Payroll Management

Concur Travel and Expense
Microsoft Dynamics GP
6.9
Pay calculation
Concur Travel and Expense
Microsoft Dynamics GP
7.4
Benefit plan administration
Concur Travel and Expense
Microsoft Dynamics GP
6.3
Direct deposit files
Concur Travel and Expense
Microsoft Dynamics GP
7.3
Salary revision and increment management
Concur Travel and Expense
Microsoft Dynamics GP
6.5
Reimbursement management
Concur Travel and Expense
Microsoft Dynamics GP
7.1

Customization

Concur Travel and Expense
Microsoft Dynamics GP
7.7
API for custom integration
Concur Travel and Expense
Microsoft Dynamics GP
7.7
Plug-ins
Concur Travel and Expense
Microsoft Dynamics GP
7.7

Security

Concur Travel and Expense
Microsoft Dynamics GP
8.6
Single sign-on capability
Concur Travel and Expense
Microsoft Dynamics GP
8.8
Role-based user permissions
Concur Travel and Expense
Microsoft Dynamics GP
8.5

Reporting & Analytics

Concur Travel and Expense
Microsoft Dynamics GP
6.6
Dashboards
Concur Travel and Expense
Microsoft Dynamics GP
6.9
Standard reports
Concur Travel and Expense
Microsoft Dynamics GP
6.4
Custom reports
Concur Travel and Expense
Microsoft Dynamics GP
6.5

General Ledger and Configurable Accounting

Concur Travel and Expense
Microsoft Dynamics GP
7.1
Accounts payable
Concur Travel and Expense
Microsoft Dynamics GP
8.0
Accounts receivable
Concur Travel and Expense
Microsoft Dynamics GP
8.0
Cash management
Concur Travel and Expense
Microsoft Dynamics GP
7.5
Bank reconciliation
Concur Travel and Expense
Microsoft Dynamics GP
8.2
Expense management
Concur Travel and Expense
Microsoft Dynamics GP
7.9
Time tracking
Concur Travel and Expense
Microsoft Dynamics GP
5.9
Fixed asset management
Concur Travel and Expense
Microsoft Dynamics GP
6.4
Multi-currency support
Concur Travel and Expense
Microsoft Dynamics GP
7.1
Multi-division support
Concur Travel and Expense
Microsoft Dynamics GP
7.1
Regulations compliance
Concur Travel and Expense
Microsoft Dynamics GP
6.1
Electronic tax filing
Concur Travel and Expense
Microsoft Dynamics GP
7.1
Self-service portal
Concur Travel and Expense
Microsoft Dynamics GP
5.8
Global Financial Support
Concur Travel and Expense
Microsoft Dynamics GP
5.8
Primary and Secondary Ledgers
Concur Travel and Expense
Microsoft Dynamics GP
6.9
Intercompany Accounting
Concur Travel and Expense
Microsoft Dynamics GP
7.3
Localizations
Concur Travel and Expense
Microsoft Dynamics GP
6.6
Journals and Reconciliations
Concur Travel and Expense
Microsoft Dynamics GP
8.0
Enterprise Accounting
Concur Travel and Expense
Microsoft Dynamics GP
7.6
Configurable Accounting
Concur Travel and Expense
Microsoft Dynamics GP
7.1
Centralized Rules Framework
Concur Travel and Expense
Microsoft Dynamics GP
6.9
Standardized Processes
Concur Travel and Expense
Microsoft Dynamics GP
7.5

Inventory Management

Concur Travel and Expense
Microsoft Dynamics GP
6.5
Inventory tracking
Concur Travel and Expense
Microsoft Dynamics GP
7.6
Automatic reordering
Concur Travel and Expense
Microsoft Dynamics GP
5.9
Location management
Concur Travel and Expense
Microsoft Dynamics GP
6.0
Manufacturing module
Concur Travel and Expense
Microsoft Dynamics GP
6.5

Order Management

Concur Travel and Expense
Microsoft Dynamics GP
7.1
Pricing
Concur Travel and Expense
Microsoft Dynamics GP
7.3
Order entry
Concur Travel and Expense
Microsoft Dynamics GP
7.3
Credit card processing
Concur Travel and Expense
Microsoft Dynamics GP
7.3
Cost of goods sold
Concur Travel and Expense
Microsoft Dynamics GP
7.6
Order Orchestration
Concur Travel and Expense
Microsoft Dynamics GP
6.7
End-to-end order visibility
Concur Travel and Expense
Microsoft Dynamics GP
6.8
Order exception Resolution
Concur Travel and Expense
Microsoft Dynamics GP
6.8

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Microsoft Dynamics GP

  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
Tricia Wolfe Jarvis | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Microsoft Dynamics GP

  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Candi Southall | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 9.9
Based on 7 answers
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Anonymous | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 58 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 6.9
Based on 4 answers
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Constance Quigley | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 10.0
Based on 2 answers
No answer on this topic is available.

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 7.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 8.9
Based on 3 answers
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Brad Price | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Microsoft Dynamics GP

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 8.2
Based on 3 answers
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Microsoft Dynamics GP

I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Eric Mereen | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 40 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Microsoft Dynamics GP

Microsoft Dynamics GP 9.1
Based on 1 answer
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Tricia Wolfe Jarvis | TrustRadius Reviewer

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Microsoft Dynamics GP

  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Melissa Brown | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics GP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Microsoft Dynamics GP
7.1

Likelihood to Renew

Concur Travel and Expense
9.0
Microsoft Dynamics GP
9.9

Usability

Concur Travel and Expense
8.1
Microsoft Dynamics GP
6.9

Reliability and Availability

Concur Travel and Expense
9.0
Microsoft Dynamics GP
10.0

Performance

Concur Travel and Expense
9.0
Microsoft Dynamics GP
7.0

Support Rating

Concur Travel and Expense
7.4
Microsoft Dynamics GP
8.9

In-Person Training

Concur Travel and Expense
8.0
Microsoft Dynamics GP

Online Training

Concur Travel and Expense
6.0
Microsoft Dynamics GP

Implementation Rating

Concur Travel and Expense
6.9
Microsoft Dynamics GP
8.2

Scalability

Concur Travel and Expense
8.3
Microsoft Dynamics GP
9.1

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