What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
663 Ratings
28 Ratings

Concur Travel and Expense

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.5 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

MYOB

For a smaller business who isn't interested in having more than one user I think MYOB can serve them well. But if they want multiple users or are using virtual assistants there are better cloud based apps that are much more affordable and have far greater enhancements as well as integrations
Stephen Lalla | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
MYOB
Mobile Application
Concur Travel and Expense
8.1
MYOB
Integrations
Concur Travel and Expense
7.6
MYOB
Expense Management Security
Concur Travel and Expense
7.9
MYOB
Expense Management Compliance
Concur Travel and Expense
8.2
MYOB

Payroll Management

Concur Travel and Expense
MYOB
1.4
Pay calculation
Concur Travel and Expense
MYOB
2.0
Benefit plan administration
Concur Travel and Expense
MYOB
1.0
Direct deposit files
Concur Travel and Expense
MYOB
1.0
Salary revision and increment management
Concur Travel and Expense
MYOB
1.0
Reimbursement management
Concur Travel and Expense
MYOB
2.0

Customization

Concur Travel and Expense
MYOB
4.5
API for custom integration
Concur Travel and Expense
MYOB
4.0
Plug-ins
Concur Travel and Expense
MYOB
5.0

Security

Concur Travel and Expense
MYOB
6.1
Single sign-on capability
Concur Travel and Expense
MYOB
6.4
Role-based user permissions
Concur Travel and Expense
MYOB
5.8

Reporting & Analytics

Concur Travel and Expense
MYOB
5.6
Dashboards
Concur Travel and Expense
MYOB
3.3
Standard reports
Concur Travel and Expense
MYOB
7.1
Custom reports
Concur Travel and Expense
MYOB
6.5

General Ledger and Configurable Accounting

Concur Travel and Expense
MYOB
4.5
Accounts payable
Concur Travel and Expense
MYOB
5.4
Accounts receivable
Concur Travel and Expense
MYOB
6.4
Cash management
Concur Travel and Expense
MYOB
5.4
Bank reconciliation
Concur Travel and Expense
MYOB
7.0
Expense management
Concur Travel and Expense
MYOB
7.4
Time tracking
Concur Travel and Expense
MYOB
1.0
Fixed asset management
Concur Travel and Expense
MYOB
5.5
Multi-currency support
Concur Travel and Expense
MYOB
1.0
Multi-division support
Concur Travel and Expense
MYOB
1.0
Regulations compliance
Concur Travel and Expense
MYOB
5.0
Electronic tax filing
Concur Travel and Expense
MYOB
5.0
Self-service portal
Concur Travel and Expense
MYOB
4.0

Inventory Management

Concur Travel and Expense
MYOB
1.5
Inventory tracking
Concur Travel and Expense
MYOB
3.0
Automatic reordering
Concur Travel and Expense
MYOB
1.0
Location management
Concur Travel and Expense
MYOB
1.0
Manufacturing module
Concur Travel and Expense
MYOB
1.0

Order Management

Concur Travel and Expense
MYOB
4.9
Pricing
Concur Travel and Expense
MYOB
6.1
Order entry
Concur Travel and Expense
MYOB
6.5
Credit card processing
Concur Travel and Expense
MYOB
1.0
Cost of goods sold
Concur Travel and Expense
MYOB
6.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

MYOB

  • Invoices
  • Purchase Orders
Anonymous | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

MYOB

  • Allows the client to manipulate dates when that can screw up their books
  • constantly freezes which causes the file to be corrupt
  • force balances the balance sheet
Kati Hesley | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

MYOB

MYOB 9.5
Based on 2 answers
We have been looking in to other cloud based accounting options.
Anonymous | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 58 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

MYOB

MYOB 10.0
Based on 1 answer
It is easy to use - I just don't agree with restrictions and functionality
Kati Hesley | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

MYOB

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

MYOB

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

MYOB

MYOB 1.0
Based on 1 answer
They aren't willing to help at all unless you pay
Kati Hesley | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

MYOB

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

MYOB

MYOB 5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

MYOB

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Stephen Lalla | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 40 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

MYOB

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

MYOB

  • MYOB dropped software updates for Apple IOS
  • Lack of software updates / support had a MAJOR NEGATIVE IMPACT
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MYOB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
MYOB
1.0

Likelihood to Renew

Concur Travel and Expense
9.0
MYOB
9.5

Usability

Concur Travel and Expense
8.1
MYOB
10.0

Reliability and Availability

Concur Travel and Expense
9.0
MYOB

Performance

Concur Travel and Expense
9.0
MYOB

Support Rating

Concur Travel and Expense
7.4
MYOB
1.0

In-Person Training

Concur Travel and Expense
8.0
MYOB

Online Training

Concur Travel and Expense
6.0
MYOB

Implementation Rating

Concur Travel and Expense
6.9
MYOB
5.0

Scalability

Concur Travel and Expense
8.3
MYOB

Add comparison