NetSuite ERP vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
NetSuite ERPSAP Concur
Editions & Modules
No answers on this topic
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
NetSuite ERPSAP Concur
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPSAP Concur
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
for the price point and that would handle our usage billing needs Sage Intacct was the only option that competed -- visually and some key feature like saved searches/export, reporting and NSPB pushed NetSuite about Sage -- but overall we liked and trusted the sales team at …
Chose NetSuite ERP
The user interface of NetSuite ERP is more intuitive and the data captured in the transactions is more detailed. There appears to be more features in NetSuite ERP and flexibility in what can be done, ie Saved Searches, versus the other system.
Chose NetSuite ERP
Oracle EBS is on prem and has oudated UI. NetSuite has great UI and easy to navigate and get to the data.
Chose NetSuite ERP
In my opinion, HCM Workday is way better. NetSuite ERP is a better transactional financial system but as a hard core accounting processes, Workday seems to be better, ie fixed assets in my opinion.
Chose NetSuite ERP
NetSuite vs. SAP Business One: SAP Business One is renowned for its capabilities, but it can be complex and costly to implement. NetSuite’s cloud-based nature appealed to us because of its flexibility and lower initial investment. We chose NetSuite for its agility and …
Chose NetSuite ERP
NetSuite is a smaller market; it is a bit more flexible in how to configure but challenging for users who have only used 'big ERPs.
Chose NetSuite ERP
I do not have a lot of experience with other ERPs and did not specifically select NetSuite ERP. However, I believe NetSuite EPR is very customizable and has the ability to do virtually anything you want it to do. With a developer, there are many possibilities. Also, it has a …
Chose NetSuite ERP
NetSuite ERP is user friendly and allows for us to implement and deploy solutions without much help from the IT department. It also is a "fluid" solution that utilizes a relational database which allows for transactions and records to be connected.
Chose NetSuite ERP
NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
Chose NetSuite ERP
Being an integrated cloud based solution provides a level of consistency and integration that other products that started on on-prem solutions can not match.
Chose NetSuite ERP
Netsuite has been a big improvement over Epicor. The Epicor product we used was 2 different applications, financial & projects. We had many issues with the 2 Epicor applications staying in sync. Netsuite incorporated all of those functions
Chose NetSuite ERP
NetSuite was selected as it was stated to be able to account at the task level. Our company manages financial information at the task level.
Chose NetSuite ERP
Much better ERP for overall usage and performance. Much better functionality for more productive qorkflows
Chose NetSuite ERP
In my opinion, SAP ERP is a monster of a program. It is extremely difficult to implement due its complexity. NetSuite is much easier and cheaper to implement. It is also easy to add entities in NS. However, if a robust system is needed or your company is medium to large in …
Chose NetSuite ERP
NetSuite is significantly more intuitive and user friendly than SAP. SAP navigation was slow and difficult to find what you're looking for without backend codes. With NetSuite, there's a useful global search feature to quickly find what you need and robust capabilities for …
Chose NetSuite ERP
Zuora - does one thing and not that well. The best thing about it is consolidated invoicing. It's a point solution that thinks it's a platform. It's difficult to navigate, the navigation doesn't make much sense, and any customization is really just a deceptive crutch. NetSuite …
Chose NetSuite ERP
NetSuite is not as strong as Salesforce in many areas, but in 2009 when we made the switch the financial packages were stronger than the options with Salesforce. At the time we currently used Salesforce, but would have needed to do a major "upgrade". It was decided it was …
SAP Concur
Chose SAP Concur
Honestly, it's been so long since I've used NetSuite for expense management it'd be difficult to compare due to the advances in mobile solutions.
Chose SAP Concur
Although Certify is more user-friendly, Concur provides much more robust features. The main reason we chose Concur was the audit history and the ability to set reimbursement limits and options for a 2nd manager approval if the requested amount met certain thresholds. There was …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
NetSuite ERPSAP Concur
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
SAP Concur
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.1
74 Ratings
23% above category average
SAP Concur
-
Ratings
API for custom integration9.164 Ratings00 Ratings
Plug-ins9.447 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.1
81 Ratings
11% above category average
SAP Concur
-
Ratings
Single sign-on capability9.262 Ratings00 Ratings
Role-based user permissions9.180 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.1
72 Ratings
27% above category average
SAP Concur
-
Ratings
Dashboards9.171 Ratings00 Ratings
Standard reports9.170 Ratings00 Ratings
Custom reports9.170 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.6
256 Ratings
0% below category average
SAP Concur
-
Ratings
Accounts payable8.3250 Ratings00 Ratings
Accounts receivable8.3231 Ratings00 Ratings
Global Financial Support9.326 Ratings00 Ratings
Primary and Secondary Ledgers9.428 Ratings00 Ratings
Journals and Reconciliations9.041 Ratings00 Ratings
Configurable Accounting9.435 Ratings00 Ratings
Standardized Processes9.337 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.8
48 Ratings
11% above category average
SAP Concur
-
Ratings
Inventory tracking9.747 Ratings00 Ratings
Automatic reordering8.528 Ratings00 Ratings
Location management9.235 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
8.7
205 Ratings
11% above category average
SAP Concur
-
Ratings
Pricing9.153 Ratings00 Ratings
Order entry8.1201 Ratings00 Ratings
Credit card processing8.437 Ratings00 Ratings
Cost of goods sold8.748 Ratings00 Ratings
Order Orchestration9.421 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.3
197 Ratings
1% below category average
SAP Concur
-
Ratings
Billing Management8.4186 Ratings00 Ratings
Cash and Asset Management9.327 Ratings00 Ratings
Travel & Expense Management8.331 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.527 Ratings00 Ratings
Period Close9.335 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.3
32 Ratings
19% below category average
SAP Concur
-
Ratings
Budgeting and Forecasting5.926 Ratings00 Ratings
Project Costing5.823 Ratings00 Ratings
Cost Capture5.822 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.413 Ratings00 Ratings
Project Revenue Recognition6.722 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.0
17 Ratings
52% below category average
SAP Concur
-
Ratings
Project Planning and Scheduling8.514 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
84% below category average
SAP Concur
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
SAP Concur
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.010 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.513 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.2
11 Ratings
68% below category average
SAP Concur
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
SAP Concur
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.414 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
8.9
16 Ratings
17% above category average
SAP Concur
-
Ratings
Production Process Design8.512 Ratings00 Ratings
Production Management8.514 Ratings00 Ratings
Configuration Management9.410 Ratings00 Ratings
Work Execution9.412 Ratings00 Ratings
Manufacturing Costs8.514 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.8
131 Ratings
7% above category average
SAP Concur
-
Ratings
Forecasting7.617 Ratings00 Ratings
Inventory Planning7.4128 Ratings00 Ratings
Performance Monitoring8.514 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
62% below category average
SAP Concur
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP Concur
8.4
224 Ratings
5% above category average
Employee Expense Reporting00 Ratings8.7221 Ratings
Corporate Card Reconciliation00 Ratings8.1159 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP Concur
7.8
185 Ratings
2% below category average
Customizable Approval Policies00 Ratings8.2155 Ratings
Financial Document Management00 Ratings8.2128 Ratings
Payment Status Tracking00 Ratings7.9155 Ratings
Payment Audit Trail00 Ratings7.5141 Ratings
Duplicate Bill Detection00 Ratings7.9126 Ratings
Advanced OCR00 Ratings7.1117 Ratings
Electronic Funds Transfer00 Ratings7.7106 Ratings
Best Alternatives
NetSuite ERPSAP Concur
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Darwinbox
Darwinbox
Score 8.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPSAP Concur
Likelihood to Recommend
8.5
(354 ratings)
8.1
(692 ratings)
Likelihood to Renew
9.2
(49 ratings)
6.5
(29 ratings)
Usability
8.6
(231 ratings)
5.9
(71 ratings)
Availability
9.0
(16 ratings)
7.2
(9 ratings)
Performance
8.0
(15 ratings)
7.2
(6 ratings)
Support Rating
7.1
(215 ratings)
8.9
(36 ratings)
In-Person Training
7.3
(2 ratings)
8.2
(4 ratings)
Online Training
6.4
(10 ratings)
9.6
(4 ratings)
Implementation Rating
6.4
(17 ratings)
8.6
(9 ratings)
Configurability
8.7
(5 ratings)
9.1
(4 ratings)
Ease of integration
7.3
(3 ratings)
8.6
(47 ratings)
Product Scalability
9.0
(8 ratings)
9.6
(47 ratings)
Vendor post-sale
4.8
(2 ratings)
8.8
(5 ratings)
Vendor pre-sale
5.0
(1 ratings)
8.8
(4 ratings)
User Testimonials
NetSuite ERPSAP Concur
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
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SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
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SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
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Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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SAP Concur
To the point and adapted to user
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Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app