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Top Rated
647 Ratings

Concur Travel and Expense

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Top Rated
647 Ratings
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Score 8.3 out of 100
112 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

Oracle E-Business Suite Procurement Contracts is well suited for creating various contract templates based on whether or not you are doing construction work, non-construction work, lease and rentals, engineering services or I.T. services.You can build a set of questions to help guide your users to select the appropriate template or clause but we elected not to go that route.
Victor Alarcon | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
7.8
Oracle E-Business Suite Procurement Contracts
Mobile Application
Concur Travel and Expense
8.3
Oracle E-Business Suite Procurement Contracts
Integrations
Concur Travel and Expense
7.4
Oracle E-Business Suite Procurement Contracts
Expense Management Security
Concur Travel and Expense
7.8
Oracle E-Business Suite Procurement Contracts
Expense Management Compliance
Concur Travel and Expense
7.6
Oracle E-Business Suite Procurement Contracts

Contract Collaboration

Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
6.4
Contract sharing
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
4.5
Contract editing
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
5.5
Collaborating on contracts
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
6.4
Approval process
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
9.1

Contract Monitoring

Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
4.8
Contract database
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
4.5
Legacy contracts
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
4.5
Tracking contract status
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
4.5
Compliance check
Concur Travel and Expense
Oracle E-Business Suite Procurement Contracts
5.5

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

  • Payment file generation to pay suppliers that are sent to banks.
  • Invoice validations and payment batches.
Anonymous | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

  • Having functionality to pull reports under a cost center, vendor and person who opens a requsition
  • Having functionality to pull reports for invoicing and receipting
Meghan Hays | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 8.9
Based on 21 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

Oracle E-Business Suite Procurement Contracts 10.0
Based on 1 answer
Oracle E-Business Suite Procurement Contracts has served us well. I don't see us changing anything.
Victor Alarcon | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 31 answers
It is easy to use, the expense types are expansive and easily searchable, and the totals are immediately calculated. I also like the feature that allows you to track an expense that is not re-imburseable for the employee, but still needs to be accounted for. Recent updates in itemizing the hotel stays have been helpful as well.
Andy Fuller | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 8.5
Based on 6 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 8.5
Based on 3 answers
No general complaints here, though it's not a data intensive area.
Evan Trimble | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.2
Based on 33 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 10.0
Based on 7 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Alternatives Considered

Concur Travel and Expense

I haven't really tried any alternatives. I wonder if the credit card companies web app would be able to do most of what Concur Travel and Expense does, but I think the application to specific accounts would have to happen at my business. I would prefer to use other travel applications such as Travelocity or Expedia to book travel.
Hans Meyer | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

The product was selected before I came into this position. I am not sure what else was looked at.
Victor Alarcon | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 7.0
Based on 3 answers
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • Concur Travel and Expense actually slows reimbursement down. We have to wait for the credit card transaction to be integrated with the system so that takes about 2-3 business days. On our previous system we could create and submit expense reports that same day of swiping the card, therefore being reimbursed exponentially faster.
  • Expense reports are expedited because we have to wait for the charge to go through, but that time is not worth waiting to be personally reimbursed (per diem, taxis, etc) and/or paying the corporate card.
Moriah Crane | TrustRadius Reviewer

Oracle E-Business Suite Procurement Contracts

  • Ability to work with multiple systems generating invoices is great.
Anonymous | TrustRadius Reviewer

Screenshots

Oracle E-Business Suite Procurement Contracts

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle E-Business Suite Procurement Contracts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Oracle E-Business Suite Procurement Contracts
4.0

Likelihood to Renew

Concur Travel and Expense
8.9
Oracle E-Business Suite Procurement Contracts
10.0

Usability

Concur Travel and Expense
8.0
Oracle E-Business Suite Procurement Contracts

Reliability and Availability

Concur Travel and Expense
8.5
Oracle E-Business Suite Procurement Contracts

Performance

Concur Travel and Expense
8.5
Oracle E-Business Suite Procurement Contracts

Support Rating

Concur Travel and Expense
7.2
Oracle E-Business Suite Procurement Contracts

In-Person Training

Concur Travel and Expense
8.0
Oracle E-Business Suite Procurement Contracts

Online Training

Concur Travel and Expense
6.0
Oracle E-Business Suite Procurement Contracts

Implementation Rating

Concur Travel and Expense
10.0
Oracle E-Business Suite Procurement Contracts

Scalability

Concur Travel and Expense
7.0
Oracle E-Business Suite Procurement Contracts

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