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Top Rated
663 Ratings
Top Rated
79 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
Top Rated
79 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
QuickBooks Desktop for Mac
Mobile Application
Concur Travel and Expense
8.1
QuickBooks Desktop for Mac
Integrations
Concur Travel and Expense
7.6
QuickBooks Desktop for Mac
Expense Management Security
Concur Travel and Expense
7.9
QuickBooks Desktop for Mac
Expense Management Compliance
Concur Travel and Expense
8.2
QuickBooks Desktop for Mac

Payroll Management

Concur Travel and Expense
QuickBooks Desktop for Mac
7.8
Pay calculation
Concur Travel and Expense
QuickBooks Desktop for Mac
8.7
Benefit plan administration
Concur Travel and Expense
QuickBooks Desktop for Mac
8.3
Direct deposit files
Concur Travel and Expense
QuickBooks Desktop for Mac
8.1
Salary revision and increment management
Concur Travel and Expense
QuickBooks Desktop for Mac
7.0
Reimbursement management
Concur Travel and Expense
QuickBooks Desktop for Mac
7.0

Customization

Concur Travel and Expense
QuickBooks Desktop for Mac
7.1
API for custom integration
Concur Travel and Expense
QuickBooks Desktop for Mac
6.2
Plug-ins
Concur Travel and Expense
QuickBooks Desktop for Mac
7.9

Security

Concur Travel and Expense
QuickBooks Desktop for Mac
7.9
Single sign-on capability
Concur Travel and Expense
QuickBooks Desktop for Mac
7.5
Role-based user permissions
Concur Travel and Expense
QuickBooks Desktop for Mac
8.3

Reporting & Analytics

Concur Travel and Expense
QuickBooks Desktop for Mac
8.5
Dashboards
Concur Travel and Expense
QuickBooks Desktop for Mac
8.4
Standard reports
Concur Travel and Expense
QuickBooks Desktop for Mac
8.7
Custom reports
Concur Travel and Expense
QuickBooks Desktop for Mac
8.5

General Ledger and Configurable Accounting

Concur Travel and Expense
QuickBooks Desktop for Mac
7.0
Accounts payable
Concur Travel and Expense
QuickBooks Desktop for Mac
8.2
Accounts receivable
Concur Travel and Expense
QuickBooks Desktop for Mac
8.2
Cash management
Concur Travel and Expense
QuickBooks Desktop for Mac
6.8
Bank reconciliation
Concur Travel and Expense
QuickBooks Desktop for Mac
8.0
Expense management
Concur Travel and Expense
QuickBooks Desktop for Mac
8.6
Time tracking
Concur Travel and Expense
QuickBooks Desktop for Mac
6.6
Fixed asset management
Concur Travel and Expense
QuickBooks Desktop for Mac
6.6
Multi-currency support
Concur Travel and Expense
QuickBooks Desktop for Mac
8.0
Multi-division support
Concur Travel and Expense
QuickBooks Desktop for Mac
4.9
Regulations compliance
Concur Travel and Expense
QuickBooks Desktop for Mac
7.0
Electronic tax filing
Concur Travel and Expense
QuickBooks Desktop for Mac
7.9
Self-service portal
Concur Travel and Expense
QuickBooks Desktop for Mac
6.6
Global Financial Support
Concur Travel and Expense
QuickBooks Desktop for Mac
7.7
Primary and Secondary Ledgers
Concur Travel and Expense
QuickBooks Desktop for Mac
7.1
Intercompany Accounting
Concur Travel and Expense
QuickBooks Desktop for Mac
5.6
Localizations
Concur Travel and Expense
QuickBooks Desktop for Mac
5.6
Journals and Reconciliations
Concur Travel and Expense
QuickBooks Desktop for Mac
7.5
Enterprise Accounting
Concur Travel and Expense
QuickBooks Desktop for Mac
7.5
Configurable Accounting
Concur Travel and Expense
QuickBooks Desktop for Mac
7.1
Centralized Rules Framework
Concur Travel and Expense
QuickBooks Desktop for Mac
5.4
Standardized Processes
Concur Travel and Expense
QuickBooks Desktop for Mac
7.1

Inventory Management

Concur Travel and Expense
QuickBooks Desktop for Mac
7.2
Inventory tracking
Concur Travel and Expense
QuickBooks Desktop for Mac
7.4
Automatic reordering
Concur Travel and Expense
QuickBooks Desktop for Mac
7.4
Location management
Concur Travel and Expense
QuickBooks Desktop for Mac
7.0
Manufacturing module
Concur Travel and Expense
QuickBooks Desktop for Mac
6.9

Order Management

Concur Travel and Expense
QuickBooks Desktop for Mac
7.3
Pricing
Concur Travel and Expense
QuickBooks Desktop for Mac
8.2
Order entry
Concur Travel and Expense
QuickBooks Desktop for Mac
8.3
Credit card processing
Concur Travel and Expense
QuickBooks Desktop for Mac
8.4
Cost of goods sold
Concur Travel and Expense
QuickBooks Desktop for Mac
7.9
Order Orchestration
Concur Travel and Expense
QuickBooks Desktop for Mac
5.8
End-to-end order visibility
Concur Travel and Expense
QuickBooks Desktop for Mac
6.3
Order exception Resolution
Concur Travel and Expense
QuickBooks Desktop for Mac
5.9

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 3 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 1 answer
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
Because the support level I get is probably not what the average user gets
Robyn Smithson, CB | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
QuickBooks Desktop for Mac
7.4

Likelihood to Renew

Concur Travel and Expense
9.0
QuickBooks Desktop for Mac
8.0

Usability

Concur Travel and Expense
8.1
QuickBooks Desktop for Mac
8.0

Reliability and Availability

Concur Travel and Expense
9.0
QuickBooks Desktop for Mac
9.0

Performance

Concur Travel and Expense
9.0
QuickBooks Desktop for Mac

Support Rating

Concur Travel and Expense
7.4
QuickBooks Desktop for Mac
5.0

In-Person Training

Concur Travel and Expense
8.0
QuickBooks Desktop for Mac

Online Training

Concur Travel and Expense
6.0
QuickBooks Desktop for Mac

Implementation Rating

Concur Travel and Expense
6.9
QuickBooks Desktop for Mac
5.0

Scalability

Concur Travel and Expense
8.3
QuickBooks Desktop for Mac

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