What users are saying about
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Top Rated
663 Ratings
79 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
79 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Sage 100cloud

For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Sage 100cloud
Mobile Application
Concur Travel and Expense
8.1
Sage 100cloud
Integrations
Concur Travel and Expense
7.6
Sage 100cloud
Expense Management Security
Concur Travel and Expense
7.9
Sage 100cloud
Expense Management Compliance
Concur Travel and Expense
8.2
Sage 100cloud

Payroll Management

Concur Travel and Expense
Sage 100cloud
8.3
Pay calculation
Concur Travel and Expense
Sage 100cloud
8.5
Benefit plan administration
Concur Travel and Expense
Sage 100cloud
8.5
Direct deposit files
Concur Travel and Expense
Sage 100cloud
8.0
Salary revision and increment management
Concur Travel and Expense
Sage 100cloud
8.0
Reimbursement management
Concur Travel and Expense
Sage 100cloud
8.5

Customization

Concur Travel and Expense
Sage 100cloud
1.0
API for custom integration
Concur Travel and Expense
Sage 100cloud
1.0
Plug-ins
Concur Travel and Expense
Sage 100cloud
1.0

Security

Concur Travel and Expense
Sage 100cloud
8.0
Single sign-on capability
Concur Travel and Expense
Sage 100cloud
8.0
Role-based user permissions
Concur Travel and Expense
Sage 100cloud
8.0

Reporting & Analytics

Concur Travel and Expense
Sage 100cloud
8.2
Dashboards
Concur Travel and Expense
Sage 100cloud
8.5
Standard reports
Concur Travel and Expense
Sage 100cloud
8.5
Custom reports
Concur Travel and Expense
Sage 100cloud
7.5

General Ledger and Configurable Accounting

Concur Travel and Expense
Sage 100cloud
7.3
Accounts payable
Concur Travel and Expense
Sage 100cloud
8.0
Accounts receivable
Concur Travel and Expense
Sage 100cloud
8.0
Global Financial Support
Concur Travel and Expense
Sage 100cloud
6.1
Primary and Secondary Ledgers
Concur Travel and Expense
Sage 100cloud
8.0
Intercompany Accounting
Concur Travel and Expense
Sage 100cloud
6.1
Localizations
Concur Travel and Expense
Sage 100cloud
7.0
Journals and Reconciliations
Concur Travel and Expense
Sage 100cloud
8.0
Enterprise Accounting
Concur Travel and Expense
Sage 100cloud
8.0
Configurable Accounting
Concur Travel and Expense
Sage 100cloud
8.0
Centralized Rules Framework
Concur Travel and Expense
Sage 100cloud
7.0
Standardized Processes
Concur Travel and Expense
Sage 100cloud
8.0

Inventory Management

Concur Travel and Expense
Sage 100cloud
7.3
Inventory tracking
Concur Travel and Expense
Sage 100cloud
8.5
Automatic reordering
Concur Travel and Expense
Sage 100cloud
6.1
Location management
Concur Travel and Expense
Sage 100cloud
6.1
Manufacturing module
Concur Travel and Expense
Sage 100cloud
8.5

Order Management

Concur Travel and Expense
Sage 100cloud
8.2
Pricing
Concur Travel and Expense
Sage 100cloud
8.5
Order entry
Concur Travel and Expense
Sage 100cloud
8.5
Credit card processing
Concur Travel and Expense
Sage 100cloud
8.5
Cost of goods sold
Concur Travel and Expense
Sage 100cloud
8.5
Order Orchestration
Concur Travel and Expense
Sage 100cloud
8.5
End-to-end order visibility
Concur Travel and Expense
Sage 100cloud
6.1
Order exception Resolution
Concur Travel and Expense
Sage 100cloud
8.5

Subledger and Financial Process

Concur Travel and Expense
Sage 100cloud
7.9
Automated Invoice Processing
Concur Travel and Expense
Sage 100cloud
8.0
Shared Services Payments
Concur Travel and Expense
Sage 100cloud
8.0
Billings Management
Concur Travel and Expense
Sage 100cloud
8.0
Customer Receipt Applications
Concur Travel and Expense
Sage 100cloud
8.0
Customer Collections
Concur Travel and Expense
Sage 100cloud
8.0
Revenue Recognition
Concur Travel and Expense
Sage 100cloud
8.0
Cash Management
Concur Travel and Expense
Sage 100cloud
8.0
Asset Management
Concur Travel and Expense
Sage 100cloud
8.0
Travel & Expense Management
Concur Travel and Expense
Sage 100cloud
8.0
Budgetary Control & Encumbrance Accounting
Concur Travel and Expense
Sage 100cloud
8.0
Period Close
Concur Travel and Expense
Sage 100cloud
9.5
Transactions Tax
Concur Travel and Expense
Sage 100cloud
9.5
Subledger Reconciliations
Concur Travel and Expense
Sage 100cloud
9.5
3rd Party Accounting Systems
Concur Travel and Expense
Sage 100cloud
2.0

Project Financial Management

Concur Travel and Expense
Sage 100cloud
7.3
Budgeting and Forecasting
Concur Travel and Expense
Sage 100cloud
9.0
Project Costing
Concur Travel and Expense
Sage 100cloud
9.0
Cost Capture
Concur Travel and Expense
Sage 100cloud
8.0
Capital Project Management
Concur Travel and Expense
Sage 100cloud
8.5
Customer Invoicing
Concur Travel and Expense
Sage 100cloud
7.5
Customer Contract Compliance
Concur Travel and Expense
Sage 100cloud
7.5
Project Revenue Recognition
Concur Travel and Expense
Sage 100cloud
7.5
Project Financial Performance Analysis
Concur Travel and Expense
Sage 100cloud
7.0
Project Financials Dashboard
Concur Travel and Expense
Sage 100cloud
7.0
Real-time Financial Reporting
Concur Travel and Expense
Sage 100cloud
5.5
Embedded Business Intelligence
Concur Travel and Expense
Sage 100cloud
5.0
Project Planning Collaboration
Concur Travel and Expense
Sage 100cloud
6.0

Project Execution Management

Concur Travel and Expense
Sage 100cloud
5.0
Project Planning and Scheduling
Concur Travel and Expense
Sage 100cloud
5.0
Project Manager Dashboard
Concur Travel and Expense
Sage 100cloud
5.0
Resource Manager Dashboard
Concur Travel and Expense
Sage 100cloud
5.0
Task Insight for Project Managers
Concur Travel and Expense
Sage 100cloud
5.0
Project Manager Mobile Functionality
Concur Travel and Expense
Sage 100cloud
5.0
Team Member Task Collaboration
Concur Travel and Expense
Sage 100cloud
5.0
Team Member Mobile Functionality
Concur Travel and Expense
Sage 100cloud
5.0
Project Candidate Search
Concur Travel and Expense
Sage 100cloud
5.0
Project Candidate Comparison and Analysis
Concur Travel and Expense
Sage 100cloud
5.0
Defineable Resource Pools
Concur Travel and Expense
Sage 100cloud
5.0
Defineable Resource Pools
Concur Travel and Expense
Sage 100cloud
5.0
Talent Profiles
Concur Travel and Expense
Sage 100cloud
5.0
Real-Time Project Reporting
Concur Travel and Expense
Sage 100cloud
5.0
Absence Management
Concur Travel and Expense
Sage 100cloud
5.0
Product Lifecycle Management
Concur Travel and Expense
Sage 100cloud
5.0

Grants Management

Concur Travel and Expense
Sage 100cloud
7.0
Award Lifecycle Management
Concur Travel and Expense
Sage 100cloud
7.0
Spending Control
Concur Travel and Expense
Sage 100cloud
7.0
Indirect Cost Management
Concur Travel and Expense
Sage 100cloud
7.0
Billing
Concur Travel and Expense
Sage 100cloud
7.0

Procurement

Concur Travel and Expense
Sage 100cloud
5.0
Sourcing Team Collaboration
Concur Travel and Expense
Sage 100cloud
5.0
Sourcing Analysis
Concur Travel and Expense
Sage 100cloud
5.0
Bids Analyzed and Compared
Concur Travel and Expense
Sage 100cloud
5.0
Catalog Shopping E-Commerce for Employees
Concur Travel and Expense
Sage 100cloud
5.0
Contract Authoring
Concur Travel and Expense
Sage 100cloud
5.0
Contract Compliance Management
Concur Travel and Expense
Sage 100cloud
5.0
Contract History
Concur Travel and Expense
Sage 100cloud
5.0
Contract Renewal Automation
Concur Travel and Expense
Sage 100cloud
5.0
Contract Repository
Concur Travel and Expense
Sage 100cloud
5.0
Contract Standardization and Enforcement
Concur Travel and Expense
Sage 100cloud
5.0
Electronic Signatures
Concur Travel and Expense
Sage 100cloud
5.0
Invoice Automated Matching
Concur Travel and Expense
Sage 100cloud
5.0
Purchasing Risk and Compliance Management
Concur Travel and Expense
Sage 100cloud
5.0
Requisitions-to-Purchase Orders Integrated
Concur Travel and Expense
Sage 100cloud
5.0
Spend Compliance Management
Concur Travel and Expense
Sage 100cloud
5.0
Supplier Assessment
Concur Travel and Expense
Sage 100cloud
5.0
Supplier Communication and Collaboration
Concur Travel and Expense
Sage 100cloud
5.0
Supplier Management
Concur Travel and Expense
Sage 100cloud
5.0
Supplier Portal
Concur Travel and Expense
Sage 100cloud
5.0

Risk Management

Concur Travel and Expense
Sage 100cloud
4.4
Risk Repository
Concur Travel and Expense
Sage 100cloud
5.0
Control Management
Concur Travel and Expense
Sage 100cloud
5.0
Control Mapping
Concur Travel and Expense
Sage 100cloud
5.0
Control Efficiency Assessments
Concur Travel and Expense
Sage 100cloud
5.0
Automated Control Assessments
Concur Travel and Expense
Sage 100cloud
5.0
Assessment Capture
Concur Travel and Expense
Sage 100cloud
4.0
Issue Detection
Concur Travel and Expense
Sage 100cloud
3.0
Automatic Notification
Concur Travel and Expense
Sage 100cloud
4.0
Remediation and Certification
Concur Travel and Expense
Sage 100cloud
4.0

Logistics

Concur Travel and Expense
Sage 100cloud
7.1
Transportation Planning and Optimization
Concur Travel and Expense
Sage 100cloud
7.0
Transportation Sourcing Management
Concur Travel and Expense
Sage 100cloud
7.0
Transportation Process Integration
Concur Travel and Expense
Sage 100cloud
7.0
Transportation Execution Management
Concur Travel and Expense
Sage 100cloud
7.0
Freight Payment Automation
Concur Travel and Expense
Sage 100cloud
7.5
Trade Management
Concur Travel and Expense
Sage 100cloud
7.0
Trade Regulatory Compliance Management
Concur Travel and Expense
Sage 100cloud
7.0
Customs Entry Management
Concur Travel and Expense
Sage 100cloud
7.0
Customs Document Management
Concur Travel and Expense
Sage 100cloud
7.0
Customs Document Collaboration
Concur Travel and Expense
Sage 100cloud
7.0
Fulfillment Management
Concur Travel and Expense
Sage 100cloud
7.0
Inventory Visibility
Concur Travel and Expense
Sage 100cloud
7.5
Warehouse Workforce Management
Concur Travel and Expense
Sage 100cloud
7.5

Manufacturing

Concur Travel and Expense
Sage 100cloud
8.3
Production Process Design
Concur Travel and Expense
Sage 100cloud
8.5
Supply Chain Business Flows
Concur Travel and Expense
Sage 100cloud
8.5
Production Management
Concur Travel and Expense
Sage 100cloud
8.5
Contracted Manufacturing Management
Concur Travel and Expense
Sage 100cloud
8.5
Configuration Management
Concur Travel and Expense
Sage 100cloud
8.5
Work Definition
Concur Travel and Expense
Sage 100cloud
8.0
Work Execution
Concur Travel and Expense
Sage 100cloud
8.0
Advanced Fulfillment
Concur Travel and Expense
Sage 100cloud
8.0
Manufacturing Costs
Concur Travel and Expense
Sage 100cloud
8.0

Supply Chain

Concur Travel and Expense
Sage 100cloud
7.8
Forecasting
Concur Travel and Expense
Sage 100cloud
8.0
Inventory Planning
Concur Travel and Expense
Sage 100cloud
8.0
Multi-tier Supply Chain Planning
Concur Travel and Expense
Sage 100cloud
7.5
Performance Monitoring
Concur Travel and Expense
Sage 100cloud
7.5

Product Lifecycle Management

Concur Travel and Expense
Sage 100cloud
1.4
Ideation Management
Concur Travel and Expense
Sage 100cloud
1.0
Requirements Management
Concur Travel and Expense
Sage 100cloud
1.0
Proposal Management
Concur Travel and Expense
Sage 100cloud
1.0
Innovation Portfolio Management
Concur Travel and Expense
Sage 100cloud
1.0
Product Master Data Management
Concur Travel and Expense
Sage 100cloud
2.0
Vendor Portal
Concur Travel and Expense
Sage 100cloud
2.0
Project Portfolio Management
Concur Travel and Expense
Sage 100cloud
2.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Sage 100cloud

  • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
  • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
  • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
  • Scalable plenty of room to grow as the business grows without being bloated.
  • Pricing is very reasonable.
Therese Anthony | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Sage 100cloud

  • It's painfully slow even for mid-sized businesses like ours without millions of transactions.
  • It crashes very, very often and has numerous critical failures.
  • Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 7.6
Based on 5 answers
I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
Anonymous | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 8.2
Based on 4 answers
It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
Therese Anthony | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Sage 100cloud

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 9.1
Based on 1 answer
No answer on this topic is available.

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 7.7
Based on 2 answers
Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
Joseph Mancuso | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Sage 100cloud

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 6.0
Based on 1 answer
We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Sage 100cloud

I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Brett Witzel | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Sage 100cloud

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Sage 100cloud

  • We have seen increased efficiencies for our team members processing orders and fulfillment as they are now integrated.
  • We have cut paper/printing/mail expenses by 500% of what we previously spent.
  • Our overall cash management has improved with the visibility from Bank Reconciliation and Financial Reporting.
Joshua Curlett | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Travel and Expense Editions & Modules

Additional Pricing Details

Sage 100cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage 100cloud Editions & Modules

On-premise Edition
Sage 100 ERP Standard1
Sage 100 ERP Advanced1
Sage 100 ERP Premium1
  1. Per Seat per Month
SaaS Edition
Sage 100 ERP Online1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Sage 100cloud
6.1

Likelihood to Renew

Concur Travel and Expense
9.0
Sage 100cloud
7.6

Usability

Concur Travel and Expense
8.1
Sage 100cloud
8.2

Reliability and Availability

Concur Travel and Expense
9.0
Sage 100cloud

Performance

Concur Travel and Expense
9.0
Sage 100cloud
9.1

Support Rating

Concur Travel and Expense
7.4
Sage 100cloud
7.7

In-Person Training

Concur Travel and Expense
8.0
Sage 100cloud

Online Training

Concur Travel and Expense
6.0
Sage 100cloud

Implementation Rating

Concur Travel and Expense
6.9
Sage 100cloud
6.0

Scalability

Concur Travel and Expense
8.3
Sage 100cloud

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