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Top Rated
663 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
102 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Sage 50cloud Accounting

Sage is great for portability and exchange with external accountants as it is widely used and people will be able to read your data in. It's a very good and complete solution for a little business where one person can handle all of the accounting. I doubt that it scales well to large companies with several in-house accountants working at the same time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Sage 50cloud Accounting
Mobile Application
Concur Travel and Expense
8.1
Sage 50cloud Accounting
Integrations
Concur Travel and Expense
7.6
Sage 50cloud Accounting
Expense Management Security
Concur Travel and Expense
7.9
Sage 50cloud Accounting
Expense Management Compliance
Concur Travel and Expense
8.2
Sage 50cloud Accounting

Payroll Management

Concur Travel and Expense
Sage 50cloud Accounting
6.1
Pay calculation
Concur Travel and Expense
Sage 50cloud Accounting
7.6
Benefit plan administration
Concur Travel and Expense
Sage 50cloud Accounting
8.0
Direct deposit files
Concur Travel and Expense
Sage 50cloud Accounting
5.5
Salary revision and increment management
Concur Travel and Expense
Sage 50cloud Accounting
5.1
Reimbursement management
Concur Travel and Expense
Sage 50cloud Accounting
4.3

Customization

Concur Travel and Expense
Sage 50cloud Accounting
7.3
API for custom integration
Concur Travel and Expense
Sage 50cloud Accounting
9.5
Plug-ins
Concur Travel and Expense
Sage 50cloud Accounting
5.0

Security

Concur Travel and Expense
Sage 50cloud Accounting
8.9
Single sign-on capability
Concur Travel and Expense
Sage 50cloud Accounting
9.0
Role-based user permissions
Concur Travel and Expense
Sage 50cloud Accounting
8.7

Reporting & Analytics

Concur Travel and Expense
Sage 50cloud Accounting
8.4
Dashboards
Concur Travel and Expense
Sage 50cloud Accounting
8.7
Standard reports
Concur Travel and Expense
Sage 50cloud Accounting
8.5
Custom reports
Concur Travel and Expense
Sage 50cloud Accounting
8.0

General Ledger and Configurable Accounting

Concur Travel and Expense
Sage 50cloud Accounting
6.9
Accounts payable
Concur Travel and Expense
Sage 50cloud Accounting
9.0
Accounts receivable
Concur Travel and Expense
Sage 50cloud Accounting
8.7
Cash management
Concur Travel and Expense
Sage 50cloud Accounting
9.0
Bank reconciliation
Concur Travel and Expense
Sage 50cloud Accounting
8.3
Expense management
Concur Travel and Expense
Sage 50cloud Accounting
8.4
Time tracking
Concur Travel and Expense
Sage 50cloud Accounting
6.2
Fixed asset management
Concur Travel and Expense
Sage 50cloud Accounting
8.2
Multi-currency support
Concur Travel and Expense
Sage 50cloud Accounting
3.9
Multi-division support
Concur Travel and Expense
Sage 50cloud Accounting
5.0
Regulations compliance
Concur Travel and Expense
Sage 50cloud Accounting
7.2
Electronic tax filing
Concur Travel and Expense
Sage 50cloud Accounting
5.0
Self-service portal
Concur Travel and Expense
Sage 50cloud Accounting
3.0
Global Financial Support
Concur Travel and Expense
Sage 50cloud Accounting
3.0
Primary and Secondary Ledgers
Concur Travel and Expense
Sage 50cloud Accounting
4.0
Intercompany Accounting
Concur Travel and Expense
Sage 50cloud Accounting
7.0
Localizations
Concur Travel and Expense
Sage 50cloud Accounting
7.5
Journals and Reconciliations
Concur Travel and Expense
Sage 50cloud Accounting
8.7
Enterprise Accounting
Concur Travel and Expense
Sage 50cloud Accounting
7.2
Configurable Accounting
Concur Travel and Expense
Sage 50cloud Accounting
8.4
Centralized Rules Framework
Concur Travel and Expense
Sage 50cloud Accounting
7.5
Standardized Processes
Concur Travel and Expense
Sage 50cloud Accounting
8.8

Inventory Management

Concur Travel and Expense
Sage 50cloud Accounting
6.6
Inventory tracking
Concur Travel and Expense
Sage 50cloud Accounting
7.5
Automatic reordering
Concur Travel and Expense
Sage 50cloud Accounting
7.0
Location management
Concur Travel and Expense
Sage 50cloud Accounting
7.0
Manufacturing module
Concur Travel and Expense
Sage 50cloud Accounting
5.0

Order Management

Concur Travel and Expense
Sage 50cloud Accounting
5.9
Pricing
Concur Travel and Expense
Sage 50cloud Accounting
6.7
Order entry
Concur Travel and Expense
Sage 50cloud Accounting
8.3
Credit card processing
Concur Travel and Expense
Sage 50cloud Accounting
8.0
Cost of goods sold
Concur Travel and Expense
Sage 50cloud Accounting
8.0
Order Orchestration
Concur Travel and Expense
Sage 50cloud Accounting
3.5
End-to-end order visibility
Concur Travel and Expense
Sage 50cloud Accounting
3.5
Order exception Resolution
Concur Travel and Expense
Sage 50cloud Accounting
3.5

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Sage 50cloud Accounting

  • It has the capability of "Single Click" processes that allows you to turn Quotes into orders, instant invoicing and track A/R in the Order Screen
  • I can email Sales Orders directly to my Customer and also remind them of past due from a single screen. I can track Project, Closeouts, Over Seas order by setting up Jobs and clicking the job name in Order Entry.
  • You can use recurring entries and copy and paste on the P&L, using masking for department reporting and budgeting
  • You can use the BI feature and export into Excel in Pivot format and utilize Timeline and Slicer to see the company overall performance by months, day or years
Karen Rollins | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Sage 50cloud Accounting

  • Sage 50 could use some improvement in the Invoicing Module to allow for more flexibility in the design of the Invoice fields. The report customization tools could use some upgrading for easier use.
  • Fixed assets management module needs to be included with unlimited number of fixed assets.
Reno M. Borgognoni, CPA, CIA, CGMA | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Sage 50cloud Accounting

Sage 50cloud Accounting 9.6
Based on 12 answers
I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.
Christine Steele | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Sage 50cloud Accounting

Sage 50cloud Accounting 8.9
Based on 4 answers
I have used Sage 50 Premium Accounting for twenty years, and only used their technical support team three times
Emily Dykema | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Sage 50cloud Accounting

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Sage 50cloud Accounting

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Sage 50cloud Accounting

Sage 50cloud Accounting 9.4
Based on 3 answers
They were very knowledgeable of the product, understood my timeline was limited for a software issue and allowed me to get back to my day to day work. The dial into your computer is great so you can monitor what they are doing and learn some tricks yourself
Karen Rollins | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Sage 50cloud Accounting

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Sage 50cloud Accounting

Sage 50cloud Accounting 9.0
Based on 4 answers
Sage 50 is a strong accounting software package. It will work efficiently if it is installed correctly. If one puts garbage in, one will get garbage out. Also it is important to train the staff to use Sage 50 properly. It is also important to set up security for each user.
Art Stumpp | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Sage 50cloud Accounting

As we did the conversion almost 10 years ago it is hard to answer this question. At the time it was the ease of being able to produce both cash and accrual financial statements and reporting that led us to pick Sage
Michelle M. Martin | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Sage 50cloud Accounting

Sage 50cloud Accounting 9.1
Based on 1 answer
I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.
Reno M. Borgognoni, CPA, CIA, CGMA | TrustRadius Reviewer

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Sage 50cloud Accounting

  • Sage definitely needs to do a better job with customer service. I have had to use them only a handful of times and it was not a great experience but not the worse I've seen. They didn't make us a priority and I felt that they didn't have a sense of urgency. They did address my lack of satisfaction and I can see that they are at least aware of the issues and they are trying to correct them.
  • Sage is exactly what we need in my current organization and I wouldn't change it for another system. I have used quite a few in my lifetime and I would say that it fits our needs.
Nellie Jones (MBA) | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Travel and Expense Editions & Modules

Additional Pricing Details

Sage 50cloud Accounting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage 50cloud Accounting Editions & Modules

Edition
Sage 50 Pro Accounting$2991
Sage 50 Premium Accounting$4492
Sage 50 Quantum Accounting 3 UserStarting at $1,4993
  1. Per year
  2. Per Year
  3. Per year
Additional Pricing Details
Annual traditional plan with license, monthly, and annual subscription plans available.

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Sage 50cloud Accounting
7.8

Likelihood to Renew

Concur Travel and Expense
9.0
Sage 50cloud Accounting
9.6

Usability

Concur Travel and Expense
8.1
Sage 50cloud Accounting
8.9

Reliability and Availability

Concur Travel and Expense
9.0
Sage 50cloud Accounting

Performance

Concur Travel and Expense
9.0
Sage 50cloud Accounting

Support Rating

Concur Travel and Expense
7.4
Sage 50cloud Accounting
9.4

In-Person Training

Concur Travel and Expense
8.0
Sage 50cloud Accounting

Online Training

Concur Travel and Expense
6.0
Sage 50cloud Accounting

Implementation Rating

Concur Travel and Expense
6.9
Sage 50cloud Accounting
9.0

Scalability

Concur Travel and Expense
8.3
Sage 50cloud Accounting
9.1

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