What users are saying about
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Top Rated
663 Ratings
25 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
25 Ratings
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Score 4.9 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Sage HRMS

Sage HRMS is a software that fits in all organizations whether small or large and this makes it the most suitable HR solution as it will help you manage your workforce even if it may appear small. The software has analytics and reporting tools that are applicable in performance management where you will use them in assessing the productivity of your employees and plan on how to improve further as a workforce. It further helps in employee on-boarding, payroll management, and talent management
Jane Kabochi | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Sage HRMS
Mobile Application
Concur Travel and Expense
8.1
Sage HRMS
Integrations
Concur Travel and Expense
7.6
Sage HRMS
Expense Management Security
Concur Travel and Expense
7.9
Sage HRMS
Expense Management Compliance
Concur Travel and Expense
8.2
Sage HRMS

Human Resource Management

Concur Travel and Expense
Sage HRMS
8.4
Employee demographic data
Concur Travel and Expense
Sage HRMS
8.0
Employment history
Concur Travel and Expense
Sage HRMS
9.0
Job profiles and administration
Concur Travel and Expense
Sage HRMS
8.0
Workflow for transfers, promotions, pay raises, etc.
Concur Travel and Expense
Sage HRMS
8.0
Organizational charting
Concur Travel and Expense
Sage HRMS
9.0
Organization and location management
Concur Travel and Expense
Sage HRMS
8.0
Compliance data (COBRA, OSHA, etc.)
Concur Travel and Expense
Sage HRMS
9.0

Payroll Management

Concur Travel and Expense
Sage HRMS
8.7
Pay calculation
Concur Travel and Expense
Sage HRMS
9.0
Support for external payroll vendors
Concur Travel and Expense
Sage HRMS
9.0
Benefit plan administration
Concur Travel and Expense
Sage HRMS
8.0
Direct deposit files
Concur Travel and Expense
Sage HRMS
9.0
Salary revision and increment management
Concur Travel and Expense
Sage HRMS
9.0
Reimbursement management
Concur Travel and Expense
Sage HRMS
8.0

Leave and Attendance Management

Concur Travel and Expense
Sage HRMS
8.7
Approval workflow
Concur Travel and Expense
Sage HRMS
9.0
Balance details
Concur Travel and Expense
Sage HRMS
8.0
Annual carry-forward and encashment
Concur Travel and Expense
Sage HRMS
9.0

Employee Self Service

Concur Travel and Expense
Sage HRMS
8.4
View and generate pay and benefit information
Concur Travel and Expense
Sage HRMS
9.0
Update personal information
Concur Travel and Expense
Sage HRMS
8.0
View company policy documentation
Concur Travel and Expense
Sage HRMS
9.0
Employee recognition
Concur Travel and Expense
Sage HRMS
8.0
View job history
Concur Travel and Expense
Sage HRMS
8.0

Asset Management

Concur Travel and Expense
Sage HRMS
9.0
Tracking of all physical assets
Concur Travel and Expense
Sage HRMS
9.0

HR Reporting

Concur Travel and Expense
Sage HRMS
8.3
Report builder
Concur Travel and Expense
Sage HRMS
8.0
Pre-built reports
Concur Travel and Expense
Sage HRMS
9.0
Ability to combine HR data with external data
Concur Travel and Expense
Sage HRMS
8.0

Onboarding

Concur Travel and Expense
Sage HRMS
7.5
New hire portal
Concur Travel and Expense
Sage HRMS
8.0
Manager tracking tools
Concur Travel and Expense
Sage HRMS
7.0

Performance and Goals

Concur Travel and Expense
Sage HRMS
8.5
Corporate goal setting
Concur Travel and Expense
Sage HRMS
8.0
Individual goal setting
Concur Travel and Expense
Sage HRMS
9.0
Line-of sight-visibility
Concur Travel and Expense
Sage HRMS
8.0
Performance tracking
Concur Travel and Expense
Sage HRMS
9.0

Performance Management

Concur Travel and Expense
Sage HRMS
8.6
Performance plans
Concur Travel and Expense
Sage HRMS
9.0
Performance improvement plans
Concur Travel and Expense
Sage HRMS
8.0
Review status tracking
Concur Travel and Expense
Sage HRMS
9.0
Review reminders
Concur Travel and Expense
Sage HRMS
8.0
Multiple review frequency
Concur Travel and Expense
Sage HRMS
9.0

Succession Planning

Concur Travel and Expense
Sage HRMS
8.5
Create succession plans/pools
Concur Travel and Expense
Sage HRMS
9.0
Candidate ranking
Concur Travel and Expense
Sage HRMS
8.0
Candidate search
Concur Travel and Expense
Sage HRMS
8.0
Candidate development
Concur Travel and Expense
Sage HRMS
9.0

Recruiting / ATS

Concur Travel and Expense
Sage HRMS
8.4
Job Requisition Management
Concur Travel and Expense
Sage HRMS
8.0
Company Website Posting
Concur Travel and Expense
Sage HRMS
9.0
Publish to Social Media
Concur Travel and Expense
Sage HRMS
9.0
Job Search Site Posting
Concur Travel and Expense
Sage HRMS
7.0
Duplicate Candidate Prevention
Concur Travel and Expense
Sage HRMS
8.0
Applicant Tracking
Concur Travel and Expense
Sage HRMS
9.0
Notifications and Alerts
Concur Travel and Expense
Sage HRMS
9.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Sage HRMS

  • Reporting - there are three levels of reporting - 1. Standard Reports 2. Query Tool - users can create very simple list with some filtering functionality 3. Crystal Reports - user can create very simple to complex report pulling data from multiple table, calculated fields, etc.
  • Benefit Tracking - benefit plans are setup utilizing rate tables therefore rate changes are updated globally
  • Payroll - everyday payroll processing and tax filing that is very user friendly
Cathey Pangborn | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Sage HRMS

  • It is sometimes hard to identify parts of competency/compensation history. We built tables to store this data but it is not laid out well on the screen.
  • Sometimes, even when you tell the system to "Add to History" it doesn't update so there is history missing. This impacts someone that relies on history for troubleshooting and reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Sage HRMS

Sage HRMS 8.0
Based on 1 answer
I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced
Natalie Rapchak | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Sage HRMS

Sage HRMS was very cost effective for a non-profit. It does all that we needed as a company and more. It also allows us to handle payroll ourselves instead of outsourcing [it].
Anonymous | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Sage HRMS

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Sage HRMS

  • As we have grown as an organization, the deficiencies in the reporting function have created more work for staff as we have to find other ways to create reports.
  • Over the last few years, we have encountered a few issues with calculations from the system which have caused a lot of additional labor hours and dollars to correct the problem.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage HRMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Sage HRMS
9.0

Likelihood to Renew

Concur Travel and Expense
9.0
Sage HRMS
8.0

Usability

Concur Travel and Expense
8.1
Sage HRMS

Reliability and Availability

Concur Travel and Expense
9.0
Sage HRMS

Performance

Concur Travel and Expense
9.0
Sage HRMS

Support Rating

Concur Travel and Expense
7.4
Sage HRMS

In-Person Training

Concur Travel and Expense
8.0
Sage HRMS

Online Training

Concur Travel and Expense
6.0
Sage HRMS

Implementation Rating

Concur Travel and Expense
6.9
Sage HRMS

Scalability

Concur Travel and Expense
8.3
Sage HRMS

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