What users are saying about
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Top Rated
663 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
SAP Business ByDesign
Mobile Application
Concur Travel and Expense
8.1
SAP Business ByDesign
Integrations
Concur Travel and Expense
7.6
SAP Business ByDesign
Expense Management Security
Concur Travel and Expense
7.9
SAP Business ByDesign
Expense Management Compliance
Concur Travel and Expense
8.2
SAP Business ByDesign

Payroll Management

Concur Travel and Expense
SAP Business ByDesign
8.4
Benefit plan administration
Concur Travel and Expense
SAP Business ByDesign
4.5
Direct deposit files
Concur Travel and Expense
SAP Business ByDesign
9.1
Salary revision and increment management
Concur Travel and Expense
SAP Business ByDesign
10.0
Reimbursement management
Concur Travel and Expense
SAP Business ByDesign
10.0

Customization

Concur Travel and Expense
SAP Business ByDesign
9.0
API for custom integration
Concur Travel and Expense
SAP Business ByDesign
9.0
Plug-ins
Concur Travel and Expense
SAP Business ByDesign
9.0

Security

Concur Travel and Expense
SAP Business ByDesign
9.3
Single sign-on capability
Concur Travel and Expense
SAP Business ByDesign
9.0
Role-based user permissions
Concur Travel and Expense
SAP Business ByDesign
9.5

Reporting & Analytics

Concur Travel and Expense
SAP Business ByDesign
9.0
Dashboards
Concur Travel and Expense
SAP Business ByDesign
8.6
Standard reports
Concur Travel and Expense
SAP Business ByDesign
9.0
Custom reports
Concur Travel and Expense
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

Concur Travel and Expense
SAP Business ByDesign
8.6
Accounts payable
Concur Travel and Expense
SAP Business ByDesign
9.0
Accounts receivable
Concur Travel and Expense
SAP Business ByDesign
9.0
Global Financial Support
Concur Travel and Expense
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
Concur Travel and Expense
SAP Business ByDesign
9.0
Intercompany Accounting
Concur Travel and Expense
SAP Business ByDesign
8.5
Localizations
Concur Travel and Expense
SAP Business ByDesign
8.1
Journals and Reconciliations
Concur Travel and Expense
SAP Business ByDesign
8.5
Enterprise Accounting
Concur Travel and Expense
SAP Business ByDesign
9.0
Configurable Accounting
Concur Travel and Expense
SAP Business ByDesign
9.0
Centralized Rules Framework
Concur Travel and Expense
SAP Business ByDesign
8.0
Standardized Processes
Concur Travel and Expense
SAP Business ByDesign
8.0

Inventory Management

Concur Travel and Expense
SAP Business ByDesign
9.0
Inventory tracking
Concur Travel and Expense
SAP Business ByDesign
9.0
Automatic reordering
Concur Travel and Expense
SAP Business ByDesign
10.0
Location management
Concur Travel and Expense
SAP Business ByDesign
8.0
Manufacturing module
Concur Travel and Expense
SAP Business ByDesign
9.0

Order Management

Concur Travel and Expense
SAP Business ByDesign
8.4
Pricing
Concur Travel and Expense
SAP Business ByDesign
9.0
Order entry
Concur Travel and Expense
SAP Business ByDesign
9.0
Credit card processing
Concur Travel and Expense
SAP Business ByDesign
4.5
Cost of goods sold
Concur Travel and Expense
SAP Business ByDesign
9.0
Order Orchestration
Concur Travel and Expense
SAP Business ByDesign
9.0
End-to-end order visibility
Concur Travel and Expense
SAP Business ByDesign
10.0
Order exception Resolution
Concur Travel and Expense
SAP Business ByDesign
8.0

Subledger and Financial Process

Concur Travel and Expense
SAP Business ByDesign
9.1
Automated Invoice Processing
Concur Travel and Expense
SAP Business ByDesign
9.0
Shared Services Payments
Concur Travel and Expense
SAP Business ByDesign
9.0
Billings Management
Concur Travel and Expense
SAP Business ByDesign
8.5
Customer Receipt Applications
Concur Travel and Expense
SAP Business ByDesign
9.0
Customer Collections
Concur Travel and Expense
SAP Business ByDesign
9.0
Revenue Recognition
Concur Travel and Expense
SAP Business ByDesign
9.0
Cash Management
Concur Travel and Expense
SAP Business ByDesign
9.0
Asset Management
Concur Travel and Expense
SAP Business ByDesign
9.0
Travel & Expense Management
Concur Travel and Expense
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Concur Travel and Expense
SAP Business ByDesign
10.0
Period Close
Concur Travel and Expense
SAP Business ByDesign
9.0
Transactions Tax
Concur Travel and Expense
SAP Business ByDesign
8.0
Subledger Reconciliations
Concur Travel and Expense
SAP Business ByDesign
9.0

Project Financial Management

Concur Travel and Expense
SAP Business ByDesign
9.0
Budgeting and Forecasting
Concur Travel and Expense
SAP Business ByDesign
10.0
Project Costing
Concur Travel and Expense
SAP Business ByDesign
9.0
Cost Capture
Concur Travel and Expense
SAP Business ByDesign
9.0
Capital Project Management
Concur Travel and Expense
SAP Business ByDesign
9.0
Customer Invoicing
Concur Travel and Expense
SAP Business ByDesign
9.0
Customer Contract Compliance
Concur Travel and Expense
SAP Business ByDesign
8.0
Project Revenue Recognition
Concur Travel and Expense
SAP Business ByDesign
9.0
Project Financial Performance Analysis
Concur Travel and Expense
SAP Business ByDesign
9.0
Project Financials Dashboard
Concur Travel and Expense
SAP Business ByDesign
9.0
Real-time Financial Reporting
Concur Travel and Expense
SAP Business ByDesign
9.0
Embedded Business Intelligence
Concur Travel and Expense
SAP Business ByDesign
9.0
Project Planning Collaboration
Concur Travel and Expense
SAP Business ByDesign
9.0

Project Execution Management

Concur Travel and Expense
SAP Business ByDesign
8.3
Project Planning and Scheduling
Concur Travel and Expense
SAP Business ByDesign
9.0
Project Manager Dashboard
Concur Travel and Expense
SAP Business ByDesign
9.0
Resource Manager Dashboard
Concur Travel and Expense
SAP Business ByDesign
8.0
Task Insight for Project Managers
Concur Travel and Expense
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Concur Travel and Expense
SAP Business ByDesign
8.0
Team Member Task Collaboration
Concur Travel and Expense
SAP Business ByDesign
8.0
Real-Time Project Reporting
Concur Travel and Expense
SAP Business ByDesign
8.0

Grants Management

Concur Travel and Expense
SAP Business ByDesign
10.0
Award Lifecycle Management
Concur Travel and Expense
SAP Business ByDesign
10.0
Spending Control
Concur Travel and Expense
SAP Business ByDesign
10.0
Billing
Concur Travel and Expense
SAP Business ByDesign
10.0

Procurement

Concur Travel and Expense
SAP Business ByDesign
8.0
Sourcing Analysis
Concur Travel and Expense
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Concur Travel and Expense
SAP Business ByDesign
8.0
Invoice Automated Matching
Concur Travel and Expense
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Concur Travel and Expense
SAP Business ByDesign
8.0
Spend Compliance Management
Concur Travel and Expense
SAP Business ByDesign
8.0
Supplier Management
Concur Travel and Expense
SAP Business ByDesign
8.0

Logistics

Concur Travel and Expense
SAP Business ByDesign
9.0
Inventory Visibility
Concur Travel and Expense
SAP Business ByDesign
9.0
Warehouse Workforce Management
Concur Travel and Expense
SAP Business ByDesign
9.0

Manufacturing

Concur Travel and Expense
SAP Business ByDesign
8.9
Production Process Design
Concur Travel and Expense
SAP Business ByDesign
9.0
Supply Chain Business Flows
Concur Travel and Expense
SAP Business ByDesign
9.0
Production Management
Concur Travel and Expense
SAP Business ByDesign
9.0
Contracted Manufacturing Management
Concur Travel and Expense
SAP Business ByDesign
10.0
Configuration Management
Concur Travel and Expense
SAP Business ByDesign
8.0
Work Definition
Concur Travel and Expense
SAP Business ByDesign
10.0
Work Execution
Concur Travel and Expense
SAP Business ByDesign
8.0
Advanced Fulfillment
Concur Travel and Expense
SAP Business ByDesign
8.0
Manufacturing Costs
Concur Travel and Expense
SAP Business ByDesign
9.0

Supply Chain

Concur Travel and Expense
SAP Business ByDesign
8.5
Forecasting
Concur Travel and Expense
SAP Business ByDesign
9.0
Inventory Planning
Concur Travel and Expense
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
Concur Travel and Expense
SAP Business ByDesign
8.0
Performance Monitoring
Concur Travel and Expense
SAP Business ByDesign
8.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
SAP Business ByDesign
9.5

Likelihood to Renew

Concur Travel and Expense
9.0
SAP Business ByDesign
9.0

Usability

Concur Travel and Expense
8.1
SAP Business ByDesign
8.0

Reliability and Availability

Concur Travel and Expense
9.0
SAP Business ByDesign

Performance

Concur Travel and Expense
9.0
SAP Business ByDesign

Support Rating

Concur Travel and Expense
7.4
SAP Business ByDesign
9.0

In-Person Training

Concur Travel and Expense
8.0
SAP Business ByDesign

Online Training

Concur Travel and Expense
6.0
SAP Business ByDesign

Implementation Rating

Concur Travel and Expense
6.9
SAP Business ByDesign
8.0

Scalability

Concur Travel and Expense
8.3
SAP Business ByDesign

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