What users are saying about
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Top Rated
930 Ratings
Concur Travel and Expense
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Top Rated
930 Ratings
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Based on 930 reviews and ratings
UKG Ready
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Top Rated
320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 320 reviews and ratings
Feature Set Ratings
Human Resource Management

Concur Travel and Expense
Feature Set Not Supported
N/A
7.4
UKG Ready
74%
UKG Ready ranks higher in 7/7 features
UKG Ready ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings
8.5
85%
130 Ratings
Employment history

N/A
0 Ratings
7.7
77%
126 Ratings
Job profiles and administration

N/A
0 Ratings
7.6
76%
124 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.2
72%
116 Ratings
Organizational charting

N/A
0 Ratings
6.5
65%
93 Ratings
Organization and location management

N/A
0 Ratings
7.0
70%
113 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.2
72%
92 Ratings
Payroll Management

Concur Travel and Expense
Feature Set Not Supported
N/A
7.9
UKG Ready
79%
UKG Ready ranks higher in 6/6 features
UKG Ready ranks higher in 6/6 features
Pay calculation

N/A
0 Ratings
8.2
82%
135 Ratings
Support for external payroll vendors

N/A
0 Ratings
7.7
77%
82 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings
7.8
78%
44 Ratings
Benefit plan administration

N/A
0 Ratings
7.9
79%
103 Ratings
Direct deposit files

N/A
0 Ratings
8.6
86%
104 Ratings
Salary revision and increment management

N/A
0 Ratings
7.2
72%
99 Ratings
Leave and Attendance Management

Concur Travel and Expense
Feature Set Not Supported
N/A
7.4
UKG Ready
74%
UKG Ready ranks higher in 3/3 features
UKG Ready ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings
7.6
76%
120 Ratings
Balance details

N/A
0 Ratings
7.5
75%
127 Ratings
Annual carry-forward and encashment

N/A
0 Ratings
7.1
71%
110 Ratings
Employee Self Service

Concur Travel and Expense
Feature Set Not Supported
N/A
7.9
UKG Ready
79%
UKG Ready ranks higher in 4/4 features
UKG Ready ranks higher in 4/4 features
View and generate pay and benefit information

N/A
0 Ratings
8.2
82%
121 Ratings
Update personal information

N/A
0 Ratings
8.3
83%
126 Ratings
View company policy documentation

N/A
0 Ratings
7.7
77%
103 Ratings
View job history

N/A
0 Ratings
7.5
75%
105 Ratings
Asset Management

Concur Travel and Expense
Feature Set Not Supported
N/A
7.1
UKG Ready
71%
UKG Ready ranks higher in 1/1 features
UKG Ready ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings
7.1
71%
51 Ratings
HR Reporting

Concur Travel and Expense
Feature Set Not Supported
N/A
7.6
UKG Ready
76%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
Report builder

N/A
0 Ratings
7.7
77%
136 Ratings
Pre-built reports

N/A
0 Ratings
7.5
75%
136 Ratings
Onboarding

Concur Travel and Expense
Feature Set Not Supported
N/A
6.6
UKG Ready
66%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
New hire portal

N/A
0 Ratings
6.8
68%
89 Ratings
Manager tracking tools

N/A
0 Ratings
6.5
65%
71 Ratings
Performance and Goals

Concur Travel and Expense
Feature Set Not Supported
N/A
6.3
UKG Ready
63%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
Individual goal setting

N/A
0 Ratings
6.3
63%
45 Ratings
Performance tracking

N/A
0 Ratings
6.4
64%
51 Ratings
Performance Management

Concur Travel and Expense
Feature Set Not Supported
N/A
7.1
UKG Ready
71%
UKG Ready ranks higher in 5/5 features
UKG Ready ranks higher in 5/5 features
Performance plans

N/A
0 Ratings
6.9
69%
60 Ratings
Performance improvement plans

N/A
0 Ratings
6.8
68%
55 Ratings
Review status tracking

N/A
0 Ratings
7.3
73%
60 Ratings
Review reminders

N/A
0 Ratings
7.7
77%
62 Ratings
Multiple review frequency

N/A
0 Ratings
6.8
68%
48 Ratings
Succession Planning

Concur Travel and Expense
Feature Set Not Supported
N/A
5.3
UKG Ready
53%
UKG Ready ranks higher in 1/1 features
UKG Ready ranks higher in 1/1 features
Create succession plans/pools

N/A
0 Ratings
5.3
53%
18 Ratings
Recruiting / ATS

Concur Travel and Expense
Feature Set Not Supported
N/A
7.1
UKG Ready
71%
UKG Ready ranks higher in 7/7 features
UKG Ready ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings
7.2
72%
59 Ratings
Company Website Posting

N/A
0 Ratings
7.4
74%
59 Ratings
Publish to Social Media

N/A
0 Ratings
6.5
65%
43 Ratings
Job Search Site Posting

N/A
0 Ratings
7.2
72%
42 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings
6.8
68%
46 Ratings
Applicant Tracking

N/A
0 Ratings
6.8
68%
62 Ratings
Notifications and Alerts

N/A
0 Ratings
7.6
76%
66 Ratings
Attribute Ratings
- Concur Travel and Expense is rated higher in 3 areas: Likelihood to Recommend, Usability, In-Person Training
- UKG Ready is rated higher in 7 areas: Likelihood to Renew, Availability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability
Likelihood to Recommend

8.3
Concur Travel and Expense
83%
373 Ratings
7.8
UKG Ready
78%
169 Ratings
Likelihood to Renew

8.1
Concur Travel and Expense
81%
26 Ratings
9.0
UKG Ready
90%
11 Ratings
Usability

8.2
Concur Travel and Expense
82%
63 Ratings
7.8
UKG Ready
78%
47 Ratings
Availability

7.9
Concur Travel and Expense
79%
14 Ratings
9.5
UKG Ready
95%
4 Ratings
Performance

7.9
Concur Travel and Expense
79%
8 Ratings
9.2
UKG Ready
92%
14 Ratings
Support Rating

7.3
Concur Travel and Expense
73%
64 Ratings
7.5
UKG Ready
75%
123 Ratings
In-Person Training

8.0
Concur Travel and Expense
80%
1 Rating
7.7
UKG Ready
77%
2 Ratings
Online Training

6.0
Concur Travel and Expense
60%
2 Ratings
8.5
UKG Ready
85%
2 Ratings
Implementation Rating

2.7
Concur Travel and Expense
27%
15 Ratings
6.8
UKG Ready
68%
11 Ratings
Product Scalability

8.3
Concur Travel and Expense
83%
44 Ratings
9.5
UKG Ready
95%
2 Ratings
Likelihood to Recommend
Concur Travel and Expense
If you're a company employee, getting to know Concur is simple and straightforward. Indeed, thanks to a no-frills design that can be seen via a traditional web browser or via the companion app, the learning curve is very stress-free. The features and functionalities have been kept as basic as possible, so using it while on the road is only a slight diversion.

Verified User
Project Manager in Corporate
Hospitality Company, 5001-10,000 employeesUKG Ready
UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Human Resources Manager
Brightwater Senior Living Group, LLCHospital & Health Care, 501-1000 employees
Pros
Concur Travel and Expense
- The user interface is easy to navigate.
- The platform is intuitive and able to be learned quickly.
- The ability to categorize expenses and allocate them to specific clients is very helpful.
- Uploading receipts and other documents directly to the platform makes the expense reimbursement process very efficient.

Verified User
Analyst in Finance and Accounting
Investment Banking Company, 1001-5000 employeesUKG Ready
- Streamlines the process between HR and payroll. Each team can quickly see and share information.
- Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
- Appearance -The system is easy to use and attractive for users.
- The payroll process specifically is very well laid out.
- Communication! UKG has really stepped up on communication and training especially around tax related deadlines.

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesCons
Concur Travel and Expense
- The ability for a missed or canceled trip receipt to be deleted. as an end-user, there was not a way for them to be removed and had to be submitted as a '0' expense.
- Some functionality for more specific filtering to be added for hotels. There is some functionality and it's useful, but as an example: trying to filter a specific hotel by distance was a little confusing at times.
- Cost. Per report is high, especially for common expense reports such as monthly internet.
Solution Architect
PartechHospitality, 201-500 employees
UKG Ready
- Recruitment module is clunky for hiring managers, people who are not administrators.
- Some of the setups don't make sense when administering - for example managing multiple pay rates.
- Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
VP HR
YMCA of the Fox CitiesNon-profit Organization Management, 1001-5000 employees
Pricing Details
Concur Travel and Expense
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9 per month
Concur Travel and Expense Editions & Modules
Edition
Concur Travel and Expense | $9.001 |
---|
- per report (average price)
Additional Pricing Details
—UKG Ready
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—UKG Ready Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Concur Travel and Expense
Concur Travel and Expense 8.1
Based on 26 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Associate Accountant
Hexcel CorporationAviation & Aerospace, 5001-10,000 employees
UKG Ready
UKG Ready 9.0
Based on 11 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Technology Director
Union Parish School DistrictPrimary/Secondary Education, 201-500 employees
Usability
Concur Travel and Expense
Concur Travel and Expense 8.2
Based on 63 answers
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
Client Engagement
Aquent CloudComputer Software, 11-50 employees
UKG Ready
UKG Ready 7.8
Based on 47 answers
The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
Human Resources Director
Kettle Moraine YMCAHealth, Wellness and Fitness, 501-1000 employees
Reliability and Availability
Concur Travel and Expense
Concur Travel and Expense 7.9
Based on 14 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Payroll and Concur Administrator
CIRCOR International, Inc.Mechanical or Industrial Engineering, 5001-10,000 employees
UKG Ready
UKG Ready 9.5
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Performance
Concur Travel and Expense
Concur Travel and Expense 7.9
Based on 8 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Assistant User Experience Researcher
CareerBuilderInternet, 1001-5000 employees
UKG Ready
UKG Ready 9.2
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Human Resources Director
Markesan Resident Home, Inc.Hospital & Health Care, 51-200 employees
Support Rating
Concur Travel and Expense
Concur Travel and Expense 7.3
Based on 64 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Digital Marketing
FlatironHospital & Health Care, 501-1000 employees
UKG Ready
UKG Ready 7.5
Based on 123 answers
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.

Verified User
Director in Finance and Accounting
Education Management Company, 201-500 employeesIn-Person Training
Concur Travel and Expense
Concur Travel and Expense 8.0
Based on 1 answer
It was nice to have someone available to go through, especially for our employees that have been with the organization for a long time

Verified User
Professional in Corporate
E-Learning Company, 1001-5000 employeesUKG Ready
UKG Ready 7.7
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Online Training
Concur Travel and Expense
Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.

Verified User
Administrator in Information Technology
Internet Company, 501-1000 employeesUKG Ready
UKG Ready 8.5
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Implementation Rating
Concur Travel and Expense
Concur Travel and Expense 2.7
Based on 15 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Payroll and Concur Administrator
CIRCOR International, Inc.Mechanical or Industrial Engineering, 5001-10,000 employees
UKG Ready
UKG Ready 6.8
Based on 11 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.

Verified User
Contributor in Human Resources
Government Administration Company, 201-500 employeesAlternatives Considered
Concur Travel and Expense
We have primarily kept our trust in SAP products, as we have implemented many of their modules at our organization. Concur provides one of the best solutions in the market, although a bit pricey it provides most of the critical functionalities which are required at our organization. Therefore, it was an obvious choice for us.
Operations Associate
FynTune SolutionsComputer Software, 501-1000 employees
UKG Ready
Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Battalion Chief
East Fork Fire Protection DistrictPublic Safety, 51-200 employees
Scalability
Concur Travel and Expense
Concur Travel and Expense 8.3
Based on 44 answers
Concur is extremely scalable across most organizations in my experience. That being said, most applications of Concur are applied to relatively homogenous populations of employees. Logging expenses is logging expenses in most organizations and rarely will bespoke functionality be needed from department to department. When it does (I've never seen a case where it is necessary), Concur would be flexible enough to meet most needs.

Verified User
Analyst in Corporate
Financial Services Company, 10,001+ employeesUKG Ready
UKG Ready 9.5
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Return on Investment
Concur Travel and Expense
- Concur cut down the time needed for the expense report process when compared to the manual process used previously.
- Significant cost savings were achieved with Concur as employees' and managers' time to create and approve reports was reduced significantly.
- In terms of auditing Concur made it much easier to quickly review timestamps and have all data backed up for later retrieval versus relying on email server(s).
Accounting Manager
Solutions Through Innovative TechnologiesAccounting, 201-500 employees
UKG Ready
- Positive: We have had better reporting with UKG Ready.
- Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
- Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
- Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
- Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
- Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
CFO (Chief Financial Officer)
Community Services for Every1, Inc.Non-profit Organization Management, 501-1000 employees