What users are saying about
383 Ratings
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Score 8.1 out of 101
201 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Concur Travel and Expense

Concur travel and expense is not suited for small companies who do not travel much or have large and varied expenses. Concur can be a heavy lift to implement, manage, and maintain. Concur is also an expensive solution not the most expensive, but it is not justifiable unless you have a large enough company. I would recommend the product to companies who have contracts or clients that have inherently different properties or policy requirements. I would be more inclined to recommend Concur to a company who has at least one person who has had significant exposure to the platform. If not, I would consider hiring someone to help you through the process. The learning curve can be steep and having an incomplete implementation due to a significant knowledge gap can be devastating and inefficient.
Craig Blankenship profile photo

PeopleSoft

Large organizations that require a moderate amount of customization to business processes can leverage the PeopleSoft Financials system to suit the needs of the organization. This flexible framework allows for virtually anything to be customized, allowing the business to fit the system to their needs instead of changing business processes to fit the models imposed by an ERP system.
Bennett Walker profile photo

Feature Rating Comparison

Payroll Management

Concur Travel and Expense
PeopleSoft
8.9
Pay calculation
Concur Travel and Expense
PeopleSoft
9.5
Benefit plan administration
Concur Travel and Expense
PeopleSoft
8.2
Direct deposit files
Concur Travel and Expense
PeopleSoft
9.1
Salary revision and increment management
Concur Travel and Expense
PeopleSoft
8.7
Reimbursement management
Concur Travel and Expense
PeopleSoft
9.0

Customization

Concur Travel and Expense
PeopleSoft
8.1
API for custom integration
Concur Travel and Expense
PeopleSoft
8.2
Plug-ins
Concur Travel and Expense
PeopleSoft
7.9

Security

Concur Travel and Expense
PeopleSoft
9.3
Single sign-on capability
Concur Travel and Expense
PeopleSoft
9.3
Role-based user permissions
Concur Travel and Expense
PeopleSoft
9.2

Reporting & Analytics

Concur Travel and Expense
PeopleSoft
8.8
Dashboards
Concur Travel and Expense
PeopleSoft
9.4
Standard reports
Concur Travel and Expense
PeopleSoft
8.9
Custom reports
Concur Travel and Expense
PeopleSoft
8.2

General Ledger and Configurable Accounting

Concur Travel and Expense
PeopleSoft
8.1
Accounts payable
Concur Travel and Expense
PeopleSoft
8.5
Accounts receivable
Concur Travel and Expense
PeopleSoft
8.6
Global Financial Support
Concur Travel and Expense
PeopleSoft
8.3
Primary and Secondary Ledgers
Concur Travel and Expense
PeopleSoft
8.1
Intercompany Accounting
Concur Travel and Expense
PeopleSoft
8.7
Localizations
Concur Travel and Expense
PeopleSoft
6.6
Journals and Reconciliations
Concur Travel and Expense
PeopleSoft
8.3
Enterprise Accounting
Concur Travel and Expense
PeopleSoft
7.8
Configurable Accounting
Concur Travel and Expense
PeopleSoft
9.1
Centralized Rules Framework
Concur Travel and Expense
PeopleSoft
6.9
Standardized Processes
Concur Travel and Expense
PeopleSoft
8.9

Inventory Management

Concur Travel and Expense
PeopleSoft
7.7
Inventory tracking
Concur Travel and Expense
PeopleSoft
8.4
Automatic reordering
Concur Travel and Expense
PeopleSoft
7.7
Location management
Concur Travel and Expense
PeopleSoft
7.4
Manufacturing module
Concur Travel and Expense
PeopleSoft
7.3

Order Management

Concur Travel and Expense
PeopleSoft
7.2
Pricing
Concur Travel and Expense
PeopleSoft
8.1
Order entry
Concur Travel and Expense
PeopleSoft
7.9
Credit card processing
Concur Travel and Expense
PeopleSoft
8.6
Cost of goods sold
Concur Travel and Expense
PeopleSoft
6.4
Order Orchestration
Concur Travel and Expense
PeopleSoft
6.4
End-to-end order visibility
Concur Travel and Expense
PeopleSoft
7.0
Order exception Resolution
Concur Travel and Expense
PeopleSoft
6.1

Subledger and Financial Process

Concur Travel and Expense
PeopleSoft
8.0
Automated Invoice Processing
Concur Travel and Expense
PeopleSoft
8.5
Shared Services Payments
Concur Travel and Expense
PeopleSoft
8.5
Billings Management
Concur Travel and Expense
PeopleSoft
8.2
Customer Receipt Applications
Concur Travel and Expense
PeopleSoft
8.1
Customer Collections
Concur Travel and Expense
PeopleSoft
7.6
Revenue Recognition
Concur Travel and Expense
PeopleSoft
8.3
Cash Management
Concur Travel and Expense
PeopleSoft
8.6
Asset Management
Concur Travel and Expense
PeopleSoft
8.0
Travel & Expense Management
Concur Travel and Expense
PeopleSoft
8.3
Budgetary Control & Encumbrance Accounting
Concur Travel and Expense
PeopleSoft
7.7
Period Close
Concur Travel and Expense
PeopleSoft
7.4
Transactions Tax
Concur Travel and Expense
PeopleSoft
8.7
Subledger Reconciliations
Concur Travel and Expense
PeopleSoft
7.2
3rd Party Accounting Systems
Concur Travel and Expense
PeopleSoft
7.5

Project Financial Management

Concur Travel and Expense
PeopleSoft
7.3
Budgeting and Forecasting
Concur Travel and Expense
PeopleSoft
7.4
Project Costing
Concur Travel and Expense
PeopleSoft
7.7
Cost Capture
Concur Travel and Expense
PeopleSoft
8.1
Capital Project Management
Concur Travel and Expense
PeopleSoft
8.0
Customer Invoicing
Concur Travel and Expense
PeopleSoft
9.0
Customer Contract Compliance
Concur Travel and Expense
PeopleSoft
6.4
Project Revenue Recognition
Concur Travel and Expense
PeopleSoft
6.6
Project Financial Performance Analysis
Concur Travel and Expense
PeopleSoft
7.3
Project Financials Dashboard
Concur Travel and Expense
PeopleSoft
7.0
Real-time Financial Reporting
Concur Travel and Expense
PeopleSoft
7.0
Embedded Business Intelligence
Concur Travel and Expense
PeopleSoft
6.9
Project Planning Collaboration
Concur Travel and Expense
PeopleSoft
6.4

Project Execution Management

Concur Travel and Expense
PeopleSoft
6.3
Project Planning and Scheduling
Concur Travel and Expense
PeopleSoft
6.4
Project Manager Dashboard
Concur Travel and Expense
PeopleSoft
7.1
Resource Manager Dashboard
Concur Travel and Expense
PeopleSoft
7.3
Task Insight for Project Managers
Concur Travel and Expense
PeopleSoft
6.1
Project Manager Mobile Functionality
Concur Travel and Expense
PeopleSoft
5.8
Team Member Task Collaboration
Concur Travel and Expense
PeopleSoft
5.8
Team Member Mobile Functionality
Concur Travel and Expense
PeopleSoft
5.2
Project Candidate Search
Concur Travel and Expense
PeopleSoft
4.5
Project Candidate Comparison and Analysis
Concur Travel and Expense
PeopleSoft
6.4
Defineable Resource Pools
Concur Travel and Expense
PeopleSoft
7.0
Defineable Resource Pools
Concur Travel and Expense
PeopleSoft
6.9
Talent Profiles
Concur Travel and Expense
PeopleSoft
6.7
Real-Time Project Reporting
Concur Travel and Expense
PeopleSoft
6.2
Absence Management
Concur Travel and Expense
PeopleSoft
6.3
Product Lifecycle Management
Concur Travel and Expense
PeopleSoft
7.4

Grants Management

Concur Travel and Expense
PeopleSoft
7.5
Award Lifecycle Management
Concur Travel and Expense
PeopleSoft
7.9
Spending Control
Concur Travel and Expense
PeopleSoft
7.6
Indirect Cost Management
Concur Travel and Expense
PeopleSoft
6.3
Billing
Concur Travel and Expense
PeopleSoft
8.3

Procurement

Concur Travel and Expense
PeopleSoft
7.7
Sourcing Team Collaboration
Concur Travel and Expense
PeopleSoft
8.4
Sourcing Analysis
Concur Travel and Expense
PeopleSoft
7.3
Bids Analyzed and Compared
Concur Travel and Expense
PeopleSoft
6.6
Catalog Shopping E-Commerce for Employees
Concur Travel and Expense
PeopleSoft
7.7
Contract Authoring
Concur Travel and Expense
PeopleSoft
5.8
Contract Compliance Management
Concur Travel and Expense
PeopleSoft
6.7
Contract History
Concur Travel and Expense
PeopleSoft
7.9
Contract Renewal Automation
Concur Travel and Expense
PeopleSoft
7.2
Contract Repository
Concur Travel and Expense
PeopleSoft
7.4
Contract Standardization and Enforcement
Concur Travel and Expense
PeopleSoft
7.7
Electronic Signatures
Concur Travel and Expense
PeopleSoft
8.6
Invoice Automated Matching
Concur Travel and Expense
PeopleSoft
9.5
Purchasing Risk and Compliance Management
Concur Travel and Expense
PeopleSoft
6.9
Requisitions-to-Purchase Orders Integrated
Concur Travel and Expense
PeopleSoft
9.3
Spend Compliance Management
Concur Travel and Expense
PeopleSoft
8.0
Supplier Assessment
Concur Travel and Expense
PeopleSoft
9.1
Supplier Communication and Collaboration
Concur Travel and Expense
PeopleSoft
7.7
Supplier Management
Concur Travel and Expense
PeopleSoft
7.5
Supplier Portal
Concur Travel and Expense
PeopleSoft
7.2

Risk Management

Concur Travel and Expense
PeopleSoft
7.3
Risk Repository
Concur Travel and Expense
PeopleSoft
7.3
Control Management
Concur Travel and Expense
PeopleSoft
7.3
Control Mapping
Concur Travel and Expense
PeopleSoft
7.3
Control Efficiency Assessments
Concur Travel and Expense
PeopleSoft
7.3
Automated Control Assessments
Concur Travel and Expense
PeopleSoft
7.3
Assessment Capture
Concur Travel and Expense
PeopleSoft
7.3
Issue Detection
Concur Travel and Expense
PeopleSoft
7.3
Automatic Notification
Concur Travel and Expense
PeopleSoft
7.3
Remediation and Certification
Concur Travel and Expense
PeopleSoft
7.3

Logistics

Concur Travel and Expense
PeopleSoft
5.5
Transportation Planning and Optimization
Concur Travel and Expense
PeopleSoft
5.5
Transportation Sourcing Management
Concur Travel and Expense
PeopleSoft
4.5
Transportation Process Integration
Concur Travel and Expense
PeopleSoft
5.5
Transportation Execution Management
Concur Travel and Expense
PeopleSoft
6.4
Freight Payment Automation
Concur Travel and Expense
PeopleSoft
6.4
Trade Management
Concur Travel and Expense
PeopleSoft
6.4
Trade Regulatory Compliance Management
Concur Travel and Expense
PeopleSoft
6.4
Customs Entry Management
Concur Travel and Expense
PeopleSoft
5.5
Customs Document Management
Concur Travel and Expense
PeopleSoft
6.4
Customs Document Collaboration
Concur Travel and Expense
PeopleSoft
5.5
Fulfillment Management
Concur Travel and Expense
PeopleSoft
4.5
Inventory Visibility
Concur Travel and Expense
PeopleSoft
4.5
Warehouse Workforce Management
Concur Travel and Expense
PeopleSoft
4.5

Manufacturing

Concur Travel and Expense
PeopleSoft
7.7
Production Process Design
Concur Travel and Expense
PeopleSoft
7.8
Supply Chain Business Flows
Concur Travel and Expense
PeopleSoft
7.8
Production Management
Concur Travel and Expense
PeopleSoft
8.3
Contracted Manufacturing Management
Concur Travel and Expense
PeopleSoft
7.6
Configuration Management
Concur Travel and Expense
PeopleSoft
7.6
Work Definition
Concur Travel and Expense
PeopleSoft
7.6
Work Execution
Concur Travel and Expense
PeopleSoft
7.3
Advanced Fulfillment
Concur Travel and Expense
PeopleSoft
6.8
Manufacturing Costs
Concur Travel and Expense
PeopleSoft
8.1

Supply Chain

Concur Travel and Expense
PeopleSoft
7.5
Forecasting
Concur Travel and Expense
PeopleSoft
8.0
Inventory Planning
Concur Travel and Expense
PeopleSoft
7.7
Multi-tier Supply Chain Planning
Concur Travel and Expense
PeopleSoft
6.7
Performance Monitoring
Concur Travel and Expense
PeopleSoft
7.7

Product Lifecycle Management

Concur Travel and Expense
PeopleSoft
6.1
Ideation Management
Concur Travel and Expense
PeopleSoft
6.4
Requirements Management
Concur Travel and Expense
PeopleSoft
5.5
Proposal Management
Concur Travel and Expense
PeopleSoft
5.5
Innovation Portfolio Management
Concur Travel and Expense
PeopleSoft
6.4
Product Master Data Management
Concur Travel and Expense
PeopleSoft
6.4
Vendor Portal
Concur Travel and Expense
PeopleSoft
5.5
Project Portfolio Management
Concur Travel and Expense
PeopleSoft
7.3

Pros

Concur Travel and Expense

  • One strength is the mobile platform. Concur Mobile allows you to attach receipts and complete expense reports on your smart phone. This means you can capture your receipts as you travel, not after the trip when you are left with a pile of receipts and no memory of when the corresponding expenses occurred.
  • Concur makes it easy for managers to approve. Managers can approve via mobile or via computer. They receive an email when a new report arrives.
  • Concur makes it easy to pay employees. We use Expense Pay which means Concur pays any out of pocket cash expenses directly back to the employee via direct deposit. No more manual checks!
Ashley Salustri profile photo

PeopleSoft

  • Central system to house multiple vendor data
  • Cross-regional security access features
  • Intuitive UI for Payroll team
  • Reporting capabilities for audit/self-check purposes
No photo available

Cons

Concur Travel and Expense

  • Documentation: Concur's documentation is the worst of any SaaS app I've worked with. It's not that it's sparse, but that it's poorly organized, difficult to search, and has a lot of extraneous info (e.g. documentation revision info).
  • SaaS: I'd call Concur a mostly SaaS app. It still feels like an on-prem app in lots of ways, including UI logic and layout, and the unavailability of some Admin functionality (i.e. you have to go through support)
  • Integration: They seem to be improving here, with the release of more APIs. But when we started, they sold us in part on "we integrate with NetSuite", which turned out to be a Boomi integration, which they'd never done before. For such a widely used app, I'm generally surprised at the lack of maturity in this area (their salesforce connector is another example).
  • Application ecosystem: there's very little in the way of an application ecosystem, e.g. Salesforce's AppExchange or NetSuite's SuiteApps. I suspect this is in part because Concur doesn't bundle API access with a basic subscription. Even with the Professional Enterprise edition, API access is an add-on, which from the perspective of encouraging an ecosystem of 3rd party developers to create integrated applications that extend your application is daft, to say the least.
  • Support: the support SLAs are long compared to other SaaS apps, and in my experience are frequently missed. Filing a case is more difficult, with a far too complex system of menus and sub-menus, and responses aren't always helpful--again, this is compared to other SaaS apps.
  • Professional Services: Their approach to PS is outdated. As far as we can tell, you can get a PS engagement in only two ways: 1) buy an add-on module that requires implementation, and 2) a PS subscription (?!?!). Want to sign an SOW for a best-practices review, or some config updates? Nope, not without a subscription. This has lead us to look for 3rd party consultants. Again here, their partner ecosystem seems underdeveloped.
Evan Trimble profile photo

PeopleSoft

  • Some of the reports are not as customizable as we would like
  • Not a super modern display/not intuitive
  • Definitely need training can't jump in unexperienced
Chantelle Chase profile photo

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 8.5
Based on 13 answers
Does the bread & butter well, and implementing a new system would be a pain.
Evan Trimble profile photo

PeopleSoft

PeopleSoft 9.1
Based on 2 answers
PeopleSoft financials seems to always find ways to improve and upgrade. PeopleSoft does a good job keeping up with technology
Christina O'Steen profile photo

Usability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 6 answers
End-User rating: 9
Admin/Developer rating: 4

End-users can submit expenses with little or no training. This is huge. Supporting Concur would be a nightmare if this wasn't the case.

From a system configuration & customization perspective, Concur has the highest learning curve of any app I've used (NetSuite, Salesforce, Boomi, Xactly, Marketo, Zuora).
Evan Trimble profile photo

PeopleSoft

PeopleSoft 8.2
Based on 1 answer
PeopleSoft financial is user friendly and once you get the hang of it is very useful in everyday accounting
Christina O'Steen profile photo

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 7.3
Based on 4 answers
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble profile photo

PeopleSoft

PeopleSoft 10.0
Based on 1 answer
No answer on this topic is available.

Performance

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
No general complaints here, though it's not a data intensive area.
Evan Trimble profile photo

PeopleSoft

No score
No answers yet
No answers on this topic

Support

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 5 answers
Often challenging to find someone with sufficient knowledge to answer the question. And the email case functionality is annoyingly old-school: it's one of those "reply between these lines or your reply will not get logged". So last year
Evan Trimble profile photo

PeopleSoft

PeopleSoft 8.2
Based on 1 answer
Because when I have a problem, our staff is well trained and they can answer most of my questions on the first call
Christina O'Steen profile photo

Online Training

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble profile photo

PeopleSoft

No score
No answers yet
No answers on this topic

Implementation

Concur Travel and Expense

Concur Travel and Expense 7.9
Based on 5 answers
Our main problem was integration with NetSuite, which when we implemented was new to Concur. From what I understand (this was before I joined the company), it didn't go very well, classic case of sales promising something the software or organization couldn't deliver. Otherwise, the implementation seems to have been fine.
Evan Trimble profile photo

PeopleSoft

PeopleSoft 9.1
Based on 1 answer
I wasn't part of the implementation
Christina O'Steen profile photo

Alternatives Considered

Concur Travel and Expense

Much better than emailing Excel spreadsheets or faxing hand-completed forms!
No photo available

PeopleSoft

PeopleSoft Financials does a good job at pay and compensation data, but doesn't have the capabilities a full HCM like Workday does, which captures multiple data points for employees. Workday does a better job at painting a picture of overall performance tied to compensation that PeopleSoft Financials cannot do as well.
No photo available

Scalability

Concur Travel and Expense

Concur Travel and Expense 7.0
Based on 1 answer
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble profile photo

PeopleSoft

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • Saves time
  • All in one solution
  • Accurate tracking
No photo available

PeopleSoft

  • This has had great ROI on our organization as we are able to manage the efficiency of the team
Chantelle Chase profile photo

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PeopleSoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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