BenefitWallet vs. EPAY Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BenefitWallet
Score 7.0 out of 10
N/A
Conduent's BenefitWallet digital platform integrates technology, member and resource tools, and communications expertise to deliver employee engagement, to help users achieve administrative simplicity with a single point of contact for all accounts. BenefitWallet offers an engagement across multiple delivery channels, web, mobile, email, print, and service center, boasting a secure, complete and connected solution to Health & Welfare benefits administration.N/A
EPAY Systems
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A
Pricing
BenefitWalletEPAY Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BenefitWalletEPAY Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Features
BenefitWalletEPAY Systems
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.5
2 Ratings
103% below category average
Employee demographic data00 Ratings2.62 Ratings
Employment history00 Ratings2.62 Ratings
Job profiles and administration00 Ratings2.42 Ratings
Organization and location management00 Ratings2.62 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings2.42 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
3.1
5 Ratings
89% below category average
Pay calculation00 Ratings6.75 Ratings
Support for external payroll vendors00 Ratings2.82 Ratings
Off-cycle/On-Demand payment00 Ratings2.62 Ratings
Benefit plan administration00 Ratings1.01 Ratings
Direct deposit files00 Ratings2.62 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.9
3 Ratings
94% below category average
Approval workflow00 Ratings2.62 Ratings
Balance details00 Ratings3.63 Ratings
Annual carry-forward and encashment00 Ratings2.42 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
3.4
3 Ratings
82% below category average
View and generate pay and benefit information00 Ratings3.73 Ratings
Update personal information00 Ratings3.93 Ratings
View company policy documentation00 Ratings2.62 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
3.5
3 Ratings
74% below category average
Report builder00 Ratings3.63 Ratings
Pre-built reports00 Ratings3.43 Ratings
Ability to combine HR data with external data00 Ratings3.53 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.4
2 Ratings
108% below category average
New hire portal00 Ratings2.42 Ratings
Manager tracking tools00 Ratings2.42 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.5
2 Ratings
106% below category average
Individual goal setting00 Ratings2.42 Ratings
Performance tracking00 Ratings2.62 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.1
2 Ratings
116% below category average
Performance plans00 Ratings2.82 Ratings
Performance improvement plans00 Ratings1.01 Ratings
Review status tracking00 Ratings2.82 Ratings
Review reminders00 Ratings2.82 Ratings
Multiple review frequency00 Ratings1.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BenefitWallet
-
Ratings
EPAY Systems
2.2
2 Ratings
112% below category average
Job Requisition Management00 Ratings2.62 Ratings
Company Website Posting00 Ratings2.62 Ratings
Publish to Social Media00 Ratings1.01 Ratings
Job Search Site Posting00 Ratings2.62 Ratings
Duplicate Candidate Prevention00 Ratings1.01 Ratings
Applicant Tracking00 Ratings2.62 Ratings
Notifications and Alerts00 Ratings2.62 Ratings
Best Alternatives
BenefitWalletEPAY Systems
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BenefitWalletEPAY Systems
Likelihood to Recommend
7.0
(1 ratings)
6.6
(6 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
BenefitWalletEPAY Systems
Likelihood to Recommend
Conduent
While the user interface is relatively easy to use and offers nice functionality, from out experience, we had an issue that their fraud security was weak. One of our cards was somehow used out of state, at a pharmacy that it had never been used at before, with 3 transactions for exactly $100 each every day. One would think that some type of software AI would have flagged that as suspicious activity, but no. It was caught when the member tried to use the card and it was declined, and the last $100 transaction was processing, draining the account to zero. We called customer service, and they said paperwork was coming out - one document for each transaction, which was a huge amount of paperwork - via next day air to file the fraud claims. They were also supposed to put a freeze on the account immediately. After a week, NO paperwork had arrived, and when I called in to track it down I also found that the CSR had NOT shut the account down and the fraudsters were attempting further withdrawals of transactions for
Read full review
EPAY Systems
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Read full review
Pros
Conduent
No answers on this topic
EPAY Systems
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
Read full review
Cons
Conduent
No answers on this topic
EPAY Systems
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
Read full review
Usability
Conduent
No answers on this topic
EPAY Systems
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
Read full review
Support Rating
Conduent
No answers on this topic
EPAY Systems
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
Read full review
Alternatives Considered
Conduent
BenefitWallet was recommended to us by our Health Insurance Broker, so we did not explore other options. However, BenefitWallet is nice in that you don't need to keep receipts and transactions are generally accepted and not declined as happens with other providers.
Read full review
EPAY Systems
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.
Read full review
Return on Investment
Conduent
No answers on this topic
EPAY Systems
  • Decreased the Risk of lawsuits due to paying incorrectly
  • Allows for accurate Payroll process
  • Employees are paid correctly per the law- Employee Happiness
Read full review
ScreenShots

EPAY Systems Screenshots

Screenshot of Timesheet Details