What users are saying about
37 Ratings
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Top Rated
467 Ratings
37 Ratings
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Score 3.2 out of 100

Google Forms

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Top Rated
467 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Confirmit

They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
Anonymous | TrustRadius Reviewer

Google Forms

In education, Google Forms can be used for a variety of situations. Teachers and staff use Google Forms for online quizzes, staff or student polls, and even as a ballot for elections for Student Government or other club officers. Students can use Google Forms for surveys to collect data for a research project or to collect data for student interest in Spirit Days or other community activities. The only drawback is that Google Forms is a bit flat and doesn't allow much change in the layout or the ability to add any other media. Overall, though, our school district uses Google Forms quite often
Melissa Ferro | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Confirmit
7.7
Google Forms
7.6
Survey templates
Confirmit
7.6
Google Forms
8.4
Themes
Confirmit
7.6
Google Forms
7.0
Custom logo/branding
Confirmit
7.8
Google Forms
7.3

Survey Content

Confirmit
7.3
Google Forms
8.3
Changes to live survey
Confirmit
8.2
Google Forms
8.3
Question design help
Confirmit
6.0
Google Forms
7.7
Multiple question types
Confirmit
7.6
Google Forms
9.0

Survey Logic

Confirmit
7.3
Google Forms
7.6
Survey logic flexibility
Confirmit
7.3
Google Forms
7.6

Survey Reporting & Analytics

Confirmit
6.9
Google Forms
8.4
Response tracking
Confirmit
6.8
Google Forms
9.0
Data export
Confirmit
7.4
Google Forms
8.9
Standard reports
Confirmit
7.1
Google Forms
8.7
Custom reports
Confirmit
7.0
Google Forms
7.6
Analytics
Confirmit
6.3
Google Forms
7.7

Survey Administration & Security

Confirmit
7.6
Google Forms
8.4
Access controls
Confirmit
7.2
Google Forms
8.4
Compliance
Confirmit
7.9
Google Forms
8.4

Survey Distribution

Confirmit
6.5
Google Forms
7.2
Vendor-offered crowdsourcing
Confirmit
6.7
Google Forms
6.9
Respondent restrictions
Confirmit
6.3
Google Forms
7.6

Pros

Confirmit

  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
Jason Fryer | TrustRadius Reviewer

Google Forms

  • Simple & Easy to create. You need little to no knowledge on the working of Google forms, the process is intuitive and quick.
  • Data collection is a breeze. The data gathered from google forms is precisely presented to you without modification. Integration with Google Sheets, provides us with more flexibility to filter and sort complex data fields.
  • Personalization - Google forms allows us to brand the surveys/questionnaires that we send out. They feel a little more personalized and worked up that just generic forms that our competitors send out.
Sanchit Gupta | TrustRadius Reviewer

Cons

Confirmit

  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
Hector Gutierrez | TrustRadius Reviewer

Google Forms

  • My number one issue is that in quizzes, the Multiple Choice Grid format (essentially, a matching section, which is the ideal format for some information) will not allow an answer key to be programmed. This means manual grading of an item of this type.
  • Some features are not very intuitive, such as adding an answer key. It's rather buried. The Help option will provide guidance, but I feel that as a relatively tech-savvy person, I should be able to find and use all commonly used features without having to go to the Help section.
  • Forms do not automatically include email notifications to the creator when participants finish the quiz, and this setting has to be turned on manually for each form you create. It would be handy if there were an across-the-board option to indicate that you do or don't want email notifications for responses to all your Forms.
Becca Guler | TrustRadius Reviewer

Likelihood to Renew

Confirmit

Confirmit 9.0
Based on 19 answers
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
Juan Francisco Sanchez Cadena | TrustRadius Reviewer

Google Forms

Google Forms 9.0
Based on 1 answer
It simply works and delivers the results needed with a simple and intuitive interface.
Gil Lopez CTS ING | TrustRadius Reviewer

Usability

Confirmit

Confirmit 7.1
Based on 5 answers
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
Hector Gutierrez | TrustRadius Reviewer

Google Forms

Google Forms 9.0
Based on 3 answers
I love google forms, it is simple enough to get all the voting and attendance done that we need. I rate it this high because I have recommended it to a lot of my friends at school who run clubs. It is very user friendly and I had almost no problems with it what so ever
Anonymous | TrustRadius Reviewer

Support Rating

Confirmit

Confirmit 8.0
Based on 3 answers
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
Anonymous | TrustRadius Reviewer

Google Forms

Google Forms 10.0
Based on 3 answers
I like the support and the support team is very helpful. I do wish that there was an online chat instead of email, I don't know if this has changed because I haven't needed help in a while but that is the only thing that I wish google forms would include
Anonymous | TrustRadius Reviewer

Implementation Rating

Confirmit

Confirmit 9.0
Based on 2 answers
Should let the professionals handle implementation, don't have only the operations team at your company do it.
Anonymous | TrustRadius Reviewer

Google Forms

No score
No answers yet
No answers on this topic

Alternatives Considered

Confirmit

Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we received.
Salah Khoury | TrustRadius Reviewer

Google Forms

Survey Monkey can be a tad more clunky in the building- there is something that is so seamless when using Google products. Google Forms we use when we don't want something too complicated- and most people are very familiar with the Google Forms process, so I trust the backend the entire time. In more recent years, we find ourselves turning to Google Forms more- I am a more tech savvy member of the team, but what I like about using Google Forms is that I can pass it on to my other team member, who feels less confident in this area. With SurveyMonkey, I'm typically the main staff member who feels like they can work it out adeptly. Plus, as I've mentioned, the price is absolutely impossible to beat for the quality
Kelsie Hamilton | TrustRadius Reviewer

Return on Investment

Confirmit

  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
Anonymous | TrustRadius Reviewer

Google Forms

  • We've been able to gather feedback quickly and efficiently without spending any of the organizational budget.
  • We've been able to address concerns or issues due to the feedback, therefore improving our programming.
  • We continue to get great suggestions and feedback from learners regarding what they want to learn or see on our site.
Jessica Meadows Rich | TrustRadius Reviewer

Pricing Details

Confirmit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Confirmit
7.8
Google Forms
9.2

Likelihood to Renew

Confirmit
9.0
Google Forms
9.0

Usability

Confirmit
7.1
Google Forms
9.0

Support Rating

Confirmit
8.0
Google Forms
10.0

Implementation Rating

Confirmit
9.0
Google Forms

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