What users are saying about
37 Ratings
Top Rated
161 Ratings
37 Ratings
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Score 3.2 out of 100
Top Rated
161 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Confirmit

They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
Anonymous | TrustRadius Reviewer

IBM SPSS

SPSS is well suited when you are dealing with respondent level data and need to clean, recode, or make changes. It's one of the only softwares that I always go back to using as it is the foundation of statistical software programs. It might not be very useful when looking at BIG data, but it works for reviewing survey data
John Froehlich | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Confirmit
7.7
IBM SPSS
Survey templates
Confirmit
7.6
IBM SPSS
Themes
Confirmit
7.6
IBM SPSS
Custom logo/branding
Confirmit
7.8
IBM SPSS

Survey Content

Confirmit
7.3
IBM SPSS
Changes to live survey
Confirmit
8.2
IBM SPSS
Question design help
Confirmit
6.0
IBM SPSS
Multiple question types
Confirmit
7.6
IBM SPSS

Survey Logic

Confirmit
7.3
IBM SPSS
Survey logic flexibility
Confirmit
7.3
IBM SPSS

Survey Reporting & Analytics

Confirmit
6.9
IBM SPSS
Response tracking
Confirmit
6.8
IBM SPSS
Data export
Confirmit
7.4
IBM SPSS
Standard reports
Confirmit
7.1
IBM SPSS
Custom reports
Confirmit
7.0
IBM SPSS
Analytics
Confirmit
6.3
IBM SPSS

Survey Administration & Security

Confirmit
7.6
IBM SPSS
Access controls
Confirmit
7.2
IBM SPSS
Compliance
Confirmit
7.9
IBM SPSS

Survey Distribution

Confirmit
6.5
IBM SPSS
Vendor-offered crowdsourcing
Confirmit
6.7
IBM SPSS
Respondent restrictions
Confirmit
6.3
IBM SPSS

Pros

Confirmit

  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
Jason Fryer | TrustRadius Reviewer

IBM SPSS

  • SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
  • Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
  • SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
  • SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
  • In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
Benjamin Plotkin | TrustRadius Reviewer

Cons

Confirmit

  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
Hector Gutierrez | TrustRadius Reviewer

IBM SPSS

  • SPSS is not free and is fairly pricey.
  • For those requiring advanced procedures not on SPSS, programmable coding, like in R Statistics, may be more limited and not as robust and use of R or other programs might be needed.
  • Statistical Package for Social Sciences and can only be used to perform only statistical operations. Further purchases of other packages will be required.
  • Default graphics are far from publication quality. Generally, it’s better to use other programs for graphics.
  • Information about effect size and confidence intervals is missing for many techniques.
Craig West | TrustRadius Reviewer

Likelihood to Renew

Confirmit

Confirmit 9.0
Based on 19 answers
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
Juan Francisco Sanchez Cadena | TrustRadius Reviewer

IBM SPSS

IBM SPSS 10.0
Based on 16 answers
It's super easy to use for newbies and super powerful for power users! It does EVERYTHING you are usually asked to do analytically. Their Help Desk is PHENOMENAL. And I find the upgrade and renewal price to be a good deal.
Lance Huntley | TrustRadius Reviewer

Usability

Confirmit

Confirmit 7.1
Based on 5 answers
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
Hector Gutierrez | TrustRadius Reviewer

IBM SPSS

IBM SPSS 6.0
Based on 9 answers
SPSS is beginner friendly and user-friendly for beginner analysts and simple statistical tests. It's "click and go" interface does take some learning, but overall this is much easier than other programs I have used and seen. Compared to SAS software, SPSS takes a great deal less familiarizing and it not a matter of learning a coding language like SAS and RStudio.
Julie Ressalam, MPH | TrustRadius Reviewer

Reliability and Availability

Confirmit

No score
No answers yet
No answers on this topic

IBM SPSS

IBM SPSS 6.0
Based on 1 answer
SPSS can tend to crash when I am trying to do a lot of data. This can slow me down when I need to do a lot of data
Anonymous | TrustRadius Reviewer

Performance

Confirmit

No score
No answers yet
No answers on this topic

IBM SPSS

IBM SPSS 6.0
Based on 1 answer
SPSS does the job, but it can be slow. I do have to plan a lot of time to get through a huge amount of data.
Anonymous | TrustRadius Reviewer

Support Rating

Confirmit

Confirmit 8.0
Based on 3 answers
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
Anonymous | TrustRadius Reviewer

IBM SPSS

IBM SPSS 5.0
Based on 5 answers
I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end
Anonymous | TrustRadius Reviewer

Implementation Rating

Confirmit

Confirmit 9.0
Based on 2 answers
Should let the professionals handle implementation, don't have only the operations team at your company do it.
Anonymous | TrustRadius Reviewer

IBM SPSS

IBM SPSS 5.0
Based on 4 answers
Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
Rebecca T Barber, MBA, PHD | TrustRadius Reviewer

Alternatives Considered

Confirmit

Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we received.
Salah Khoury | TrustRadius Reviewer

IBM SPSS

Other software that I can compare to SPSS include R, Excel and SAS. Overall, SPSS is easier to get familiar with and more user friendly which is why I can see it as more appropriate for taught courses. The computational capabilities are not similar to R, but on the other hand it is simpler to use. Excel is much more time consuming in any scenario deriving from the very basics of statistical analysis.
Anonymous | TrustRadius Reviewer

Scalability

Confirmit

No score
No answers yet
No answers on this topic

IBM SPSS

IBM SPSS 5.0
Based on 1 answer
I am neutral because I have not had to look into scalability since I am using as a student.
Anonymous | TrustRadius Reviewer

Return on Investment

Confirmit

  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
Anonymous | TrustRadius Reviewer

IBM SPSS

  • IBM SPSS has allowed me to quickly analyze data for research.
  • IBM SPSS has allowed me to complete analyses in order to submit research findings to conferences and complete manuscripts.
  • IBM SPSS has enabled me to meet research objectives set out in grant proposals.
Ariana Tart-Zelvin | TrustRadius Reviewer

Pricing Details

Confirmit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM SPSS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Confirmit
7.8
IBM SPSS
8.4

Likelihood to Renew

Confirmit
9.0
IBM SPSS
10.0

Usability

Confirmit
7.1
IBM SPSS
6.0

Reliability and Availability

Confirmit
IBM SPSS
6.0

Performance

Confirmit
IBM SPSS
6.0

Support Rating

Confirmit
8.0
IBM SPSS
5.0

Implementation Rating

Confirmit
9.0
IBM SPSS
5.0

Scalability

Confirmit
IBM SPSS
5.0

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