37 Ratings
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Score 3.8 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

Confirmit

They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
Mark Russell | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Confirmit
7.7
Quantum Workplace Engagement Surveys and Pulses
Survey templates
Confirmit
7.6
Quantum Workplace Engagement Surveys and Pulses
Themes
Confirmit
7.6
Quantum Workplace Engagement Surveys and Pulses
Custom logo/branding
Confirmit
7.8
Quantum Workplace Engagement Surveys and Pulses

Survey Content

Confirmit
7.3
Quantum Workplace Engagement Surveys and Pulses
Changes to live survey
Confirmit
8.2
Quantum Workplace Engagement Surveys and Pulses
Question design help
Confirmit
6.0
Quantum Workplace Engagement Surveys and Pulses
Multiple question types
Confirmit
7.6
Quantum Workplace Engagement Surveys and Pulses

Survey Logic

Confirmit
7.3
Quantum Workplace Engagement Surveys and Pulses
Survey logic flexibility
Confirmit
7.3
Quantum Workplace Engagement Surveys and Pulses

Survey Reporting & Analytics

Confirmit
6.9
Quantum Workplace Engagement Surveys and Pulses
Response tracking
Confirmit
6.8
Quantum Workplace Engagement Surveys and Pulses
Data export
Confirmit
7.4
Quantum Workplace Engagement Surveys and Pulses
Standard reports
Confirmit
7.1
Quantum Workplace Engagement Surveys and Pulses
Custom reports
Confirmit
7.0
Quantum Workplace Engagement Surveys and Pulses
Analytics
Confirmit
6.3
Quantum Workplace Engagement Surveys and Pulses

Survey Administration & Security

Confirmit
7.6
Quantum Workplace Engagement Surveys and Pulses
Access controls
Confirmit
7.2
Quantum Workplace Engagement Surveys and Pulses
Compliance
Confirmit
7.9
Quantum Workplace Engagement Surveys and Pulses

Survey Distribution

Confirmit
6.5
Quantum Workplace Engagement Surveys and Pulses
Vendor-offered crowdsourcing
Confirmit
6.7
Quantum Workplace Engagement Surveys and Pulses
Respondent restrictions
Confirmit
6.3
Quantum Workplace Engagement Surveys and Pulses

Pros

Confirmit

  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
Jason Fryer | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • Quantum reporting was really easy to read and great for presenting to upper management.
  • They also offered some great additional resources for an upcharge.
  • This software is customizable to your organization, which is great.
  • This software was very user-friendly for my employees completing the engagement survey.
Julie Mathis, PHR, SHRM-CP | TrustRadius Reviewer

Cons

Confirmit

  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
Hector Gutierrez | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confirmit

Confirmit 9.0
Based on 19 answers
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
Juan Francisco Sanchez Cadena | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Everything that I had expected from the survey were delivered with a few more
Mark Russell | TrustRadius Reviewer

Usability

Confirmit

Confirmit 7.1
Based on 5 answers
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
Hector Gutierrez | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product
Mark Russell | TrustRadius Reviewer

Support Rating

Confirmit

Confirmit 8.0
Based on 3 answers
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Every time I had a request it was answered immediately or within a timely manner
Mark Russell | TrustRadius Reviewer

Implementation Rating

Confirmit

Confirmit 9.0
Based on 2 answers
Should let the professionals handle implementation, don't have only the operations team at your company do it.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
Mark Russell | TrustRadius Reviewer

Alternatives Considered

Confirmit

Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we received.
Salah Khoury | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

We selected Quantum Workplace for three primary reasons:
  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
Jim Morrill | TrustRadius Reviewer

Return on Investment

Confirmit

  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • We are seeing a direct correlation between reduced employee turnover, and department productivity, for those departments that use the survey cycle and important follow up steps.
Brian Fraser | TrustRadius Reviewer

Screenshots

Pricing Details

Confirmit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quantum Workplace Engagement Surveys and Pulses

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Confirmit
7.8
Quantum Workplace Engagement Surveys and Pulses
9.0

Likelihood to Renew

Confirmit
9.0
Quantum Workplace Engagement Surveys and Pulses
9.1

Usability

Confirmit
7.1
Quantum Workplace Engagement Surveys and Pulses
9.1

Support Rating

Confirmit
8.0
Quantum Workplace Engagement Surveys and Pulses
9.1

Implementation Rating

Confirmit
9.0
Quantum Workplace Engagement Surveys and Pulses
9.1

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