What users are saying about
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206 Ratings
20 Ratings
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Score 8.5 out of 100

Groove

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206 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Conga Collaborate

We've found that closing deals through Ocitv is very efficient and effective in saving our team time. A small team at our company has been using the beta version to display multiple quotes and proposals through our customized templates. The customization of templates allows multiple teams to leverage the software with little resistance from the client. We work with many legacy companies that still require a formal legal agreement
Anonymous | TrustRadius Reviewer

Groove

Consider the market you are going after. I think using Groove is a very helpful SDR/outbound tool that can enhance a team's ability to get in touch with their target prospects. Be careful to not overdue automatic emails with templates. This can make your organization look unfocused. Groove is a great outbound sales platform for keeping your top prospects in a cadence. I'm not sure it's a tool I would use If I were only going after a small handful of large accounts.
Stuart McMurran | TrustRadius Reviewer

Pros

Conga Collaborate

  • Simple to implement and use. If you're using Word to write proposals, distribute, redline and edit them... you're going to save time on the first proposal you write.
  • Impressive to our prospects. When we distribute our password-protected proposals, our prospects always comment on what a great experience it is.
  • A huge time-saver with its templating capabilities. We have standard engagements with our clients and we're able to control and update the messaging as needed, and still personalize it to each opportunity.
  • A company that listens and cares about their clients' usage. From day 1 at TinderBox, the team has been responsive to our needs.
  • Tracking and measurement show our success rates. We love the fact that we get notified when the prospect opens the proposal and that we can track our team's success.
Douglas Karr | TrustRadius Reviewer

Groove

  • Clean format - never feel overwhelmed on the scheduling page, and I have never gotten complaints about the site not working for my students. Scheduling students is always a challenge, and any ways to take challenges away from that process is a win.
  • Editing meeting types - again, I find the UX to be delightful, and don't dread updating or adding meeting types where needed.
  • Time zones - I have students and colleagues across the country, and being able to edit the time zone for the user minimizes confusion. No more "my 2pm or your 2pm?" back and forth.
Tanesha Dixon | TrustRadius Reviewer

Cons

Conga Collaborate

  • Formatting is weak. Sometimes the UX for bold, underline, etc. do not work well. Copy and paste functionality can be buggy at times.
  • At times, we have a difficulties with the connection between SFDC and the tool, and sometimes the SOW does not appear in the opportunity record in SFDC.
  • Takes a while to get it looking good in terms of a final SOW. It can be time consuming and not very easy to learn as a beginner.
Anonymous | TrustRadius Reviewer

Groove

  • Groove analytics is great - but when you export the data out of Groove, it leaves out key information (like call dispositions)
  • You can only import reports that have less than 250 accounts in a single Groove Workspace
  • You can't export any Groove Workspace data
  • Groove Workspace notes do not save when transferring an account to a different Workspace
Justin Shamoun | TrustRadius Reviewer

Likelihood to Renew

Conga Collaborate

Conga Collaborate 4.8
Based on 2 answers
I don't see any use in my current org but If I see any use I'll propose it when I'm in position to recommand.
Sunil Parmar | TrustRadius Reviewer

Groove

Groove 9.1
Based on 2 answers
Groove does everything that we need it to do at a fraction of the cost of competitors. Their customer support team is top-notch and we always get our questions answered in a timely manner. We have had nothing but success working with Groove
Greg Larsen | TrustRadius Reviewer

Usability

Conga Collaborate

Conga Collaborate 8.0
Based on 1 answer
It's a fantastic platform as is, but there's always an opportunity to squeeze a little optimization into the fold. I am of the belief that the user should be looking left to go backwards, right to go forwards, up to the right for support, and hitting the menus for other commands. Sometimes I go to advance and I'm hit with the message that I have to save first... so I have to click a button up top to save, then back down to advance. I think a "Save and Continue" in places is appropriate.
Douglas Karr | TrustRadius Reviewer

Groove

Groove 8.7
Based on 19 answers
Groove is really intuitive and most users can decipher their documentation without a lot of assistance. Rarely get calls for help or issues with the product.
Bridgett Cherry | TrustRadius Reviewer

Support Rating

Conga Collaborate

Conga Collaborate 10.0
Based on 1 answer
Their support team is top-notch--very quick to reach out to help on any issues or questions we have.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.8
Based on 136 answers
Our Groove representative has been very attentive the the needs of our sales teams. They are always available to provide training for new employees and refreshers for members of the team who have been slow to adopt. The online support is also very good, I have had several questions answered quickly using the online support chat function.
Brian Shellhorn | TrustRadius Reviewer

Alternatives Considered

Conga Collaborate

Conga Collaborate has pricing that worked for our small team. The Salesforce integration is better suited for our needs with Conga
Anonymous | TrustRadius Reviewer

Groove

I was not involved in the selection process of Groove for our organization, but having been a user of different software solutions in this space I have not come across a better solution for the sales workflow management aspect. Groove is best in class when it comes to streamlining sales prospecting and engagement efforts. Where I would like to see Groove possibly evolve over time is in contact data enrichment space. It would be a powerful combination to have the current tools that they have in place coupled with industry leading contact data enrichment compared to a ZoomInfo.
Will Bogan | TrustRadius Reviewer

Return on Investment

Conga Collaborate

  • Positive: Time saving and proposal consistency.
  • Negative: Unreliable editor.
  • Positive: I appreciate the ability to track user's activity once a proposal is completed.
Anonymous | TrustRadius Reviewer

Groove

  • We have been able to address our identified prospects more consistently and in an organized way, leading to more engaged prospects and more opportunities created.
  • The team is significantly more organized, leading to more productivity from them on a day to day basis, and less questions on the process.
  • Increased ramp time for new hires, leading to quicker revenue generation.
Daniel May | TrustRadius Reviewer

Pricing Details

Conga Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Groove

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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