Conga Composer vs. IBM Sterling Configure, Price, Quote

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 8.7 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports. Conga Composer integrates with any data source, including CRM systems like Salesforce, and allows users to dynamically merge data from these sources into templates to generate personalized documents.
$20
per month per user
IBM Sterling Configure, Price, Quote
Score 7.6 out of 10
N/A
IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A
Pricing
Conga ComposerIBM Sterling Configure, Price, Quote
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerIBM Sterling Configure, Price, Quote
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga ComposerIBM Sterling Configure, Price, Quote
Top Pros
Top Cons
Features
Conga ComposerIBM Sterling Configure, Price, Quote
CPQ
Comparison of CPQ features of Product A and Product B
Conga Composer
-
Ratings
IBM Sterling Configure, Price, Quote
10.0
9 Ratings
15% above category average
Quote sharing/sending00 Ratings10.09 Ratings
Product configuration00 Ratings10.09 Ratings
Configuration options00 Ratings10.09 Ratings
Pricing rules00 Ratings10.09 Ratings
Price adjustment00 Ratings10.09 Ratings
Purchase history and open contracts00 Ratings10.09 Ratings
Guided selling/Sales portal00 Ratings10.09 Ratings
CPQ reporting & analytics00 Ratings10.09 Ratings
CPQ-CRM integration00 Ratings10.09 Ratings
Attachments to quotes00 Ratings10.09 Ratings
Order capturing00 Ratings10.09 Ratings
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Conga ComposerIBM Sterling Configure, Price, Quote
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Responsive
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Score 6.4 out of 10
QuoteWerks
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Score 8.2 out of 10
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User Ratings
Conga ComposerIBM Sterling Configure, Price, Quote
Likelihood to Recommend
8.5
(84 ratings)
9.5
(9 ratings)
Likelihood to Renew
9.0
(13 ratings)
-
(0 ratings)
Usability
9.0
(6 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(8 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(4 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerIBM Sterling Configure, Price, Quote
Likelihood to Recommend
Conga
We used to manually process information which are available in Salesforce to another system, right now we just click a button and these information is available in another system. This process eliminate human error and provide accurate information in our financial reporting. This process helps our accounting department provide efficiency and accuracy on providing data.
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IBM
Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
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Pros
Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
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IBM
  • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
  • Centralizing selling procedure in one platform by communicating products pricing to clients.
  • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
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Cons
Conga
  • It is challenging to go from solutions to templates and then to each account record to generate - is there a way to generate for all?
  • the search for reports is unwieldy - can there be a "recents" to cut down on what reports we are searching through? or a way to view folders.
  • i have tried saving time by having conga composer up on several records and you can't generate records. again, if there is a way to generate for all?
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IBM
  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
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Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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IBM
No answers on this topic
Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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IBM
No answers on this topic
Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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IBM
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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IBM
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
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Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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IBM
No answers on this topic
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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IBM
There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
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Return on Investment
Conga
  • Without Conga Composer we wouldn't be able to auto generate documents in Salesforce, the extra customisation is needed.
  • The ROI is obvious when it comes to having customised documents
  • As long as the data is available in Salesforce, it's available in Conga, and so we have no issues with it's efficiency
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IBM
  • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
  • Data recovery and backup have maintained and governed vital organization data from catastrophes.
  • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks