Conga Composer vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 8.7 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports. Conga Composer integrates with any data source, including CRM systems like Salesforce, and allows users to dynamically merge data from these sources into templates to generate personalized documents.
$20
per month per user
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Pricing
Conga ComposerSalesmate
Editions & Modules
No answers on this topic
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
Offerings
Pricing Offerings
Conga ComposerSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Features
Conga ComposerSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.1
43 Ratings
5% above category average
Customer data management / contact management00 Ratings9.942 Ratings
Workflow management00 Ratings8.242 Ratings
Territory management00 Ratings9.09 Ratings
Opportunity management00 Ratings7.538 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.043 Ratings
Contract management00 Ratings7.426 Ratings
Quote & order management00 Ratings6.324 Ratings
Interaction tracking00 Ratings9.037 Ratings
Channel / partner relationship management00 Ratings7.728 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.3
18 Ratings
10% above category average
Case management00 Ratings8.016 Ratings
Call center management00 Ratings8.617 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
7.4
42 Ratings
2% below category average
Lead management00 Ratings7.341 Ratings
Email marketing00 Ratings7.440 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.9
40 Ratings
16% above category average
Task management00 Ratings9.340 Ratings
Reporting00 Ratings8.636 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.6
41 Ratings
12% above category average
Forecasting00 Ratings8.630 Ratings
Pipeline visualization00 Ratings8.641 Ratings
Customizable reports00 Ratings8.635 Ratings
Customization
Comparison of Customization features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
7.6
43 Ratings
0% above category average
Custom fields00 Ratings8.142 Ratings
Custom objects00 Ratings7.431 Ratings
Scripting environment00 Ratings7.220 Ratings
API for custom integration00 Ratings7.827 Ratings
Security
Comparison of Security features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.7
39 Ratings
4% above category average
Single sign-on capability00 Ratings8.733 Ratings
Role-based user permissions00 Ratings8.737 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
7.2
35 Ratings
1% above category average
Marketing automation00 Ratings7.235 Ratings
Platform
Comparison of Platform features of Product A and Product B
Conga Composer
-
Ratings
Salesmate
8.1
40 Ratings
8% above category average
Mobile access00 Ratings8.140 Ratings
Best Alternatives
Conga ComposerSalesmate
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Medium-sized Companies
Responsive
Responsive
Score 6.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Responsive
Responsive
Score 6.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga ComposerSalesmate
Likelihood to Recommend
8.5
(84 ratings)
9.9
(43 ratings)
Likelihood to Renew
9.0
(13 ratings)
9.1
(2 ratings)
Usability
9.0
(6 ratings)
9.9
(42 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(8 ratings)
4.5
(42 ratings)
Implementation Rating
8.0
(4 ratings)
9.1
(1 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerSalesmate
Likelihood to Recommend
Conga
We used to manually process information which are available in Salesforce to another system, right now we just click a button and these information is available in another system. This process eliminate human error and provide accurate information in our financial reporting. This process helps our accounting department provide efficiency and accuracy on providing data.
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Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
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Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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Cons
Conga
  • It is challenging to go from solutions to templates and then to each account record to generate - is there a way to generate for all?
  • the search for reports is unwieldy - can there be a "recents" to cut down on what reports we are searching through? or a way to view folders.
  • i have tried saving time by having conga composer up on several records and you can't generate records. again, if there is a way to generate for all?
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Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Rapidops, Inc.
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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Rapidops, Inc.
No - All very straightforward and simple.
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Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Return on Investment
Conga
  • Without Conga Composer we wouldn't be able to auto generate documents in Salesforce, the extra customisation is needed.
  • The ROI is obvious when it comes to having customised documents
  • As long as the data is available in Salesforce, it's available in Conga, and so we have no issues with it's efficiency
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Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.