Conga Composer vs. Salesforce Revenue Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 8.7 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports. Conga Composer integrates with any data source, including CRM systems like Salesforce, and allows users to dynamically merge data from these sources into templates to generate personalized documents.
$20
per month per user
Salesforce CPQ
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
$30
Per User per Month
Pricing
Conga ComposerSalesforce Revenue Cloud
Editions & Modules
No answers on this topic
Basic
$30
Per User per Month
Professional
$50
Per User per Month
Enterprise
$75
Per User per Month
Offerings
Pricing Offerings
Conga ComposerSalesforce CPQ
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Conga ComposerSalesforce Revenue Cloud
Considered Both Products
Conga Composer
Chose Conga Composer
Conga was always the standard when first evaluating, it has the track record over others and was most used and felt it would handle our needs.
Chose Conga Composer
Adobe Sign is good for document creation, but is obviously far more limited in terms of what it can pull in terms of formatting and data. It is particularly janky when using Word documents and needs to use PDFs to get the maximum out of it.

Steelbrick is good for quotations as …
Salesforce CPQ
Chose Salesforce Revenue Cloud
We felt Salesforce had less risk with integrations to our CRM - also Big Machines couldn't handle our complexity.
Chose Salesforce Revenue Cloud
CPQ is a more inline, integrated and user-friendly product compared to Apttus's offering. The fact that it was bought and embedded by Salesforce into the platform and the support that entails, was the big differentiator for us.
Chose Salesforce Revenue Cloud
Salesforce CPQ is much better in user interaction, automation, AI, and integration with CRM, and other business systems.
Chose Salesforce Revenue Cloud
More enterprise related and trustworthy. There is a greater brand association - Salesforce for me.
Chose Salesforce Revenue Cloud
Apptus is pretty much the only other CPQ product on the market worth considering. Until Steelbrick came onto the market, it was the market leader in CPQ for Salesforce. Steelbrick has seen investment from Salesforce and it is a 100% native product. It's quite the competitor to …
Top Pros
Top Cons
Features
Conga ComposerSalesforce Revenue Cloud
CPQ
Comparison of CPQ features of Product A and Product B
Conga Composer
-
Ratings
Salesforce Revenue Cloud
7.7
32 Ratings
11% below category average
Quote sharing/sending00 Ratings7.331 Ratings
Product configuration00 Ratings6.232 Ratings
Configuration options00 Ratings6.330 Ratings
Pricing rules00 Ratings7.929 Ratings
Price adjustment00 Ratings8.231 Ratings
Purchase history and open contracts00 Ratings8.424 Ratings
Guided selling/Sales portal00 Ratings6.620 Ratings
CPQ reporting & analytics00 Ratings8.324 Ratings
CPQ-CRM integration00 Ratings9.229 Ratings
Attachments to quotes00 Ratings8.531 Ratings
Order capturing00 Ratings8.114 Ratings
Best Alternatives
Conga ComposerSalesforce Revenue Cloud
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Medium-sized Companies
Responsive
Responsive
Score 6.4 out of 10
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Enterprises
Responsive
Responsive
Score 6.4 out of 10
SAP Sales Cloud
SAP Sales Cloud
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga ComposerSalesforce Revenue Cloud
Likelihood to Recommend
8.5
(84 ratings)
8.0
(48 ratings)
Likelihood to Renew
9.0
(13 ratings)
9.1
(1 ratings)
Usability
9.0
(6 ratings)
8.6
(3 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
9.0
(1 ratings)
8.2
(1 ratings)
Support Rating
8.3
(8 ratings)
7.9
(12 ratings)
Implementation Rating
8.0
(4 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Conga ComposerSalesforce Revenue Cloud
Likelihood to Recommend
Conga
We used to manually process information which are available in Salesforce to another system, right now we just click a button and these information is available in another system. This process eliminate human error and provide accurate information in our financial reporting. This process helps our accounting department provide efficiency and accuracy on providing data.
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Salesforce
What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
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Pros
Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
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Salesforce
  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
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Cons
Conga
  • It is challenging to go from solutions to templates and then to each account record to generate - is there a way to generate for all?
  • the search for reports is unwieldy - can there be a "recents" to cut down on what reports we are searching through? or a way to view folders.
  • i have tried saving time by having conga composer up on several records and you can't generate records. again, if there is a way to generate for all?
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Salesforce
  • Our Salesforce is very messy, which tells me it's not super easy to clean up.
  • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
  • Sometimes when saving it doesn't seem like things actually save.
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Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Salesforce
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
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Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Salesforce
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
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Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Salesforce
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Salesforce
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
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Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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Salesforce
No answers on this topic
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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Salesforce
There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
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Return on Investment
Conga
  • Without Conga Composer we wouldn't be able to auto generate documents in Salesforce, the extra customisation is needed.
  • The ROI is obvious when it comes to having customised documents
  • As long as the data is available in Salesforce, it's available in Conga, and so we have no issues with it's efficiency
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Salesforce
  • Salesforce CPQ has helped a lot with overall visibility to the quote to order process. Reps have more insight into the business and the business has more insight into Sales Rep interactions. This makes troubleshooting issues much easier.
  • Our reporting capabilities have improved immensely. The ability to easily create fields allows you to capture new data points very easily.
  • Communication in Salesforce CPQ and Salesforce, in general, is a big improvement for our business. The ability to have a chatter feed on any object is very helpful. This can also be used for feed tracking to give some basic change management controls/history.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

Salesforce CPQ Screenshots

Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.