Conga Composer vs. servicePath CPQ+

If you have a sales team that has several sales departments or has a sales team with many different functions that need to be able to quickly generate contracts of multiple types on the fly, CongaSign and Collaborate are good options. You will have to spend some time with engineering to get it properly configured, however, and it does have a learning curve for less tech-savvy users.

Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.

• Store and manage content with an unlimited repository.
• With Collaborate, you can automate the tedious, manual tasks that eat up time that could be better spent on revenue-driving activities.
• Generate, share, and edit documents in real-time while freeing up time to focus on customers.
• Collaborate offers secure, real-time document collaboration that allows you to collect legally binding signatures.

• Complex configured products and guided selling.
• Ease of use and setup.
• Simplification of the complex.
• Integrations that enable technology companies to sell effectively.

• It could be much faster for SMB teams.
• It would be nice if there was more customization for organizations that have SMB, enterprise, mid-market instead of having it all used the same.
• Their support team could be a little stronger/quicker to help.

• Seamless e-signature for order processing and records closure.
• Support for evergreen contracts.
• Offer for SME businesses.

Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.

Quality solution built for our needs.

It's a fantastic platform as is, but there's always an opportunity to squeeze a little optimization into the fold. I am of the belief that the user should be looking left to go backwards, right to go forwards, up to the right for support, and hitting the menus for other commands. Sometimes I go to advance and I'm hit with the message that I have to save first... so I have to click a button up top to save, then back down to advance. I think a "Save and Continue" in places is appropriate.

Very good usability just needs more documentation for new features.

This product appears to work well. It was not a fit for us this time, but we would consider in future

Their support team is top-notch--very quick to reach out to help on any issues or questions we have.

A quality team who know their product and the industry they operate in.

Took a while to do but overall fine, did it myself

We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.

ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability. b) Easy of use and simplification of complex scenarios. c) Easy to use, very capable, no code configured, and guided products.

• The integration of Conga Composer is helping me a lot in writing documents easily.
• I can easily combine data from various Salesforce objects into a single document and combine multiple ones into one.
• It can easily adapt according to the needs of the organization which makes it a more reliable and more effective platform to create documents easily.

• Positive impact on ROI: previous spreadsheet system was at a dead end.
• Enabled new starters to be more productive early on.
• Opened up the solution to improved commercial client lifecycle management.
• Reduced errors and omissions.