Conga CLM vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.6 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.
$35
per month per user
ServiceNow App Engine
Score 8.0 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
Conga CLMServiceNow App Engine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga CLMServiceNow App Engine
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Features
Conga CLMServiceNow App Engine
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.3
17 Ratings
0% above category average
ServiceNow App Engine
-
Ratings
Contract creation8.916 Ratings00 Ratings
Contract templates8.416 Ratings00 Ratings
Clause library/saved fields8.817 Ratings00 Ratings
Guided logic7.016 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.7
16 Ratings
4% above category average
ServiceNow App Engine
-
Ratings
Contract sharing9.416 Ratings00 Ratings
Contract editing9.416 Ratings00 Ratings
Collaborating on contracts7.516 Ratings00 Ratings
MS Word plug-in9.714 Ratings00 Ratings
Approval process8.916 Ratings00 Ratings
Interdepartmental workflows7.416 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
9.1
15 Ratings
7% above category average
ServiceNow App Engine
-
Ratings
Contract database8.515 Ratings00 Ratings
Contract search9.814 Ratings00 Ratings
Contract milestone reminders & alerts9.312 Ratings00 Ratings
Custom contract reports8.413 Ratings00 Ratings
Tracking contract status8.914 Ratings00 Ratings
Compliance check9.812 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Conga CLM
-
Ratings
ServiceNow App Engine
8.7
3 Ratings
1% above category average
Visual Modeling00 Ratings8.73 Ratings
Drag-and-drop Interfaces00 Ratings9.33 Ratings
Platform Security00 Ratings8.73 Ratings
Platform User Management00 Ratings8.33 Ratings
Reusability00 Ratings8.33 Ratings
Platform Scalability00 Ratings8.73 Ratings
Best Alternatives
Conga CLMServiceNow App Engine
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Quixy
Quixy
Score 9.8 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.3 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
Conga CLMServiceNow App Engine
Likelihood to Recommend
8.4
(17 ratings)
8.7
(4 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga CLMServiceNow App Engine
Likelihood to Recommend
Conga
CLM is best suited for Medium to Large size corporations, in my opinion. Organizations need to be informed in order to be successful; they must have a team prepared to own and manage the CLM tool once implementation is complete. Great for B2B and B2C. Highly recommend it to those in question about purchasing for their organization.
Read full review
ServiceNow
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
Read full review
Pros
Conga
  • You don't have to worry about different clauses. You can just create them and bundle them based on your Contract.
  • Conga contracts come with great redline and true-up features which makes the negotiation process way easy.
  • You can integrate it with Conga composer to generate the Contract document and also can integrate it with Conga sign to send the generated contract for signature.
Read full review
ServiceNow
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
Read full review
Cons
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
ServiceNow
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Read full review
Likelihood to Renew
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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ServiceNow
No answers on this topic
Usability
Conga
For users, the software is very intuitive. For admins, there's a learning curve.
Read full review
ServiceNow
No answers on this topic
Reliability and Availability
Conga
We never faced any issue till date
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ServiceNow
No answers on this topic
Performance
Conga
Everything is perfect
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ServiceNow
No answers on this topic
Support Rating
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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ServiceNow
No answers on this topic
In-Person Training
Conga
Conga University is very well made. Loved it!
Read full review
ServiceNow
No answers on this topic
Online Training
Conga
Conga university is best! loved it. The courses are very well designed which made learning easy and great.
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ServiceNow
No answers on this topic
Implementation Rating
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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ServiceNow
No answers on this topic
Alternatives Considered
Conga
Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, organizations should assess the specific features and functionalities they require and evaluate how well Conga CLM meets those needs.Scalability: Conga CLM is suitable for large enterprises and organizations dealing with high contract volumes and complex contract processes. It provides the scalability to handle a significant number of contracts, multiple users, and integration with other systems. Organizations should consider the scalability of Conga CLM in relation to their own contract management needs.
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ServiceNow
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
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Scalability
Conga
We are fully satisfied with the over all experience using conga contract
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ServiceNow
No answers on this topic
Return on Investment
Conga
  • We really never saw a great ROI. We installed and then were left alone for many years despite many calls for help.
  • We were able to get out of a spreadsheet.
  • We did have an approval flow that allowed us to view where in the process each contract was, but the approval flow was also very difficult to manage and was not able to handle complex approval flows.
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ServiceNow
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Read full review
ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy