What users are saying about
20 Ratings
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Score 8 out of 100
4 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

ConnectAndSell

If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
Anonymous | TrustRadius Reviewer

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectAndSell
8.7
ConnectLeader Team Dialer
10.0
Contact preview
ConnectAndSell
9.1
ConnectLeader Team Dialer
Dialer-CRM integration
ConnectAndSell
8.1
ConnectLeader Team Dialer
10.0
Call notes & tags
ConnectAndSell
8.7
ConnectLeader Team Dialer
10.0
Automatic call logging
ConnectAndSell
8.7
ConnectLeader Team Dialer
10.0

Core Dialer

ConnectAndSell
8.8
ConnectLeader Team Dialer
9.3
Outbound dialing
ConnectAndSell
9.1
ConnectLeader Team Dialer
10.0
Inbound routing
ConnectAndSell
9.2
ConnectLeader Team Dialer
Custom caller ID
ConnectAndSell
8.3
ConnectLeader Team Dialer
10.0
Click-to-call
ConnectAndSell
8.6
ConnectLeader Team Dialer
Recorded voicemail drop
ConnectAndSell
9.3
ConnectLeader Team Dialer
Dialer contact import
ConnectAndSell
8.7
ConnectLeader Team Dialer
10.0
Campaign & list management
ConnectAndSell
8.5
ConnectLeader Team Dialer
7.0

Call Follow-up and Quality Assurance

ConnectAndSell
7.9
ConnectLeader Team Dialer
7.5
Follow-up calls
ConnectAndSell
8.3
ConnectLeader Team Dialer
7.0
Dialer reporting & analytics
ConnectAndSell
7.3
ConnectLeader Team Dialer
8.0
Dialer compliance
ConnectAndSell
8.1
ConnectLeader Team Dialer

Pros

ConnectAndSell

  • Builds lead lists.
  • Maximizes connections with prospects.
  • Provides guidance for how to approach future prospects.
  • Leaves strategic voicemails for prospects.
  • Sends emails based on programmable metrics.
Leo Woods | TrustRadius Reviewer

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Cons

ConnectAndSell

  • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
  • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
  • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
Kevin Knudsen | TrustRadius Reviewer

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConnectAndSell

ConnectAndSell 8.2
Based on 1 answer
For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
Steve Richard | TrustRadius Reviewer

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Support Rating

ConnectAndSell

ConnectAndSell 10.0
Based on 4 answers
I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
Leo Woods | TrustRadius Reviewer

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectAndSell

With Outreachr, you have the old school version of dialing, waiting, hanging up etc. ConnectAndSell is a much more efficient tool when it is running in full swing. Unfortunately, the implementation team spent the majority of the introduction trying to teach us how to sell instead of showing us how to work their product.
Anonymous | TrustRadius Reviewer

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectAndSell

  • We did not have a positive experience with ConnectAndSell from an ROI perspective.
  • ConnectAndSell did not have a give us a positive result on our business objective.
  • We did have a great sale to start transition, and that support was good. However, ongoing support was frustrating.
Anonymous | TrustRadius Reviewer

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectAndSell

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$6,000*

* Diagnostic Evaluation incluses unlimited use for two named users for one month.

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectAndSell
7.9
ConnectLeader Team Dialer
10.0

Likelihood to Renew

ConnectAndSell
8.2
ConnectLeader Team Dialer

Support Rating

ConnectAndSell
10.0
ConnectLeader Team Dialer

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