ConnectAndSell vs RingDNA | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 20 reviews and ratings

Score 8.1 out of 10

Based on 15 reviews and ratings

Feature Rating Comparison

ConnectAndSell

RingDNA

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

ConnectAndSell

RingDNA

Outbound dialing

Inbound routing

Custom caller ID

Click-to-call

Recorded voicemail drop

Dialer contact import

Campaign & list management

ConnectAndSell

RingDNA

Follow-up calls

Dialer reporting & analytics

Dialer compliance

Pros

Builds lead lists.
Maximizes connections with prospects.
Provides guidance for how to approach future prospects.
Leaves strategic voicemails for prospects.
Sends emails based on programmable metrics.

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Senior Director Corporate Sponsorship

ACP ProductionsEvents Services, 11-50 employees

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I can easily track the volume and methods of outgoing calls, thus being able to carry out a deep analysis of the calls that have been made every day.
Calls can be heard again and can also be forwarded to work colleagues within the same platform.
It has a friendly interface which allows easy learning for new users and thus to be able to adapt almost immediately.

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Territory Sales Manager

AltriaConsumer Goods, 5001-10,000 employees

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Cons

One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.

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Enterprise Account Development Manager

KeyedIn Solutions, Inc.Computer Software, 51-200 employees

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Needs have more flexibility with cadencing
More control over time zone dialing.
Creating a feature that avoids duplicate phone numbers, clients, contacts, etc. from being created.

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Shanna Kostopulos

Paralegal/Supervisor

Summit ConversionsLegal Services, 11-50 employees

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Likelihood to Renew

ConnectAndSell 8.2

Based on 1 answer

For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.

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Founder

VorsightBPProfessional Training & Coaching, 11-50 employees

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RingDNA 10.0

Based on 1 answer

Our company is very happy with RingDNA and our experience with using it only continues to improve over time.

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Shanna Kostopulos

Paralegal/Supervisor

Summit ConversionsLegal Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

RingDNA 7.7

Based on 4 answers

I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.

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Territory Sales Manager

AltriaConsumer Goods, 5001-10,000 employees

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Support Rating

ConnectAndSell 10.0

Based on 4 answers

I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.

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Senior Director Corporate Sponsorship

ACP ProductionsEvents Services, 11-50 employees

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RingDNA 8.4

Based on 8 answers

We often had issues with call quality but support was always there to help us. We just had to report the call and they were quick to analyze it.

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Account Executive

KeepTruckinInformation Technology and Services, 1001-5000 employees

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Alternatives Considered

With Outreachr, you have the old school version of dialing, waiting, hanging up etc. ConnectAndSell is a much more efficient tool when it is running in full swing. Unfortunately, the implementation team spent the majority of the introduction trying to teach us how to sell instead of showing us how to work their product.

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Verified User

Employee in Sales

Computer Software Company, 51-200 employees

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After evaluating many products we shortlisted RingDNA only. We switched over to RingDNA from our IPLC phone. And to date we are not regretting our purchase. They had features we were looking for as per our internal sales rep requirement. We shortlisted a few of them and started gathering more information and demos. In the end, we shortlisted RingDNA as it was the closest to our requirements.

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Siddarth Upadhya

Manager, Global Business Alliance

R SystemsInformation Technology & Services, 1001-5000 employees

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Return on Investment

We did not have a positive experience with ConnectAndSell from an ROI perspective.
ConnectAndSell did not have a give us a positive result on our business objective.
We did have a great sale to start transition, and that support was good. However, ongoing support was frustrating.

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Verified User

Director in Sales

Information Technology and Services Company, 201-500 employees

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Saved us money by allowing us to bundle multiple services into one platform
has helped increase productivity on the sales team
has helped with coaching and training through call intelligence

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Account Executive

Jolt | Task Management SoftwareComputer Software, 51-200 employees

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Screenshots

See All (3) RingDNA Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$6,000*

* Diagnostic Evaluation incluses unlimited use for two named users for one month.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

ConnectAndSell

RingDNA

ConnectAndSell

RingDNA

ConnectAndSell

RingDNA

ConnectAndSell

RingDNA

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