What users are saying about
20 Ratings
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Score 8 out of 100
4 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

ConnectAndSell

If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
Anonymous | TrustRadius Reviewer

SalesDirector.ai

It is well suited for any sales organization that is trying to mature its sales process, and continually improve its execution.
Jim Patterson | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectAndSell
8.7
SalesDirector.ai
Contact preview
ConnectAndSell
9.2
SalesDirector.ai
Dialer-CRM integration
ConnectAndSell
8.2
SalesDirector.ai
Call notes & tags
ConnectAndSell
8.7
SalesDirector.ai
Automatic call logging
ConnectAndSell
8.8
SalesDirector.ai

Core Dialer

ConnectAndSell
8.8
SalesDirector.ai
Outbound dialing
ConnectAndSell
9.2
SalesDirector.ai
Inbound routing
ConnectAndSell
9.3
SalesDirector.ai
Custom caller ID
ConnectAndSell
8.3
SalesDirector.ai
Click-to-call
ConnectAndSell
8.6
SalesDirector.ai
Recorded voicemail drop
ConnectAndSell
9.3
SalesDirector.ai
Dialer contact import
ConnectAndSell
8.7
SalesDirector.ai
Campaign & list management
ConnectAndSell
8.6
SalesDirector.ai

Call Follow-up and Quality Assurance

ConnectAndSell
7.9
SalesDirector.ai
Follow-up calls
ConnectAndSell
8.4
SalesDirector.ai
Dialer reporting & analytics
ConnectAndSell
7.3
SalesDirector.ai
Dialer compliance
ConnectAndSell
8.1
SalesDirector.ai

Pros

ConnectAndSell

  • Builds lead lists.
  • Maximizes connections with prospects.
  • Provides guidance for how to approach future prospects.
  • Leaves strategic voicemails for prospects.
  • Sends emails based on programmable metrics.
Leo Woods | TrustRadius Reviewer

SalesDirector.ai

  • I can easily see if there is communication occurring between the sales rep and the appropriate contacts at the prospect company. I can quickly see if the communication stream is a mutual back and forth conversation or if it is mostly a one-way stream from the rep to the prospect. If it is mostly a one-way conversation, this tells me something isn't right about this opportunity.
  • The system looks at this communication and using AI, it highlights if it interprets any negative sentiment from the prospect allowing the rep or the sales manager to dig deeper into the opportunity and see if they can discover the reason for this negative response and correct it if possible.
  • The software "learns" from previous successful deals we have closed and uses this information to alert us if a deal has been in a particular sales stage for longer than similar deals. And it learns who is the business decision maker or technical decision maker is for previously closed deals and points it out to the rep that they should make contact with this same position in the target company.
  • The software coaches sales reps on actions that should be taken, based on our sales process, at each stage of the sales cycle. And it does so without feeling like its looking over your shoulder, by recommending the rep send a "confirmation of needs" email once the deal is moved into the 30% stage.
Nelson Greenwood | TrustRadius Reviewer

Cons

ConnectAndSell

  • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
  • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
  • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
Kevin Knudsen | TrustRadius Reviewer

SalesDirector.ai

  • More built in reports and trends
Scott Tretsky | TrustRadius Reviewer

Likelihood to Renew

ConnectAndSell

ConnectAndSell 8.2
Based on 1 answer
For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
Steve Richard | TrustRadius Reviewer

SalesDirector.ai

No score
No answers yet
No answers on this topic

Support Rating

ConnectAndSell

ConnectAndSell 10.0
Based on 4 answers
I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
Leo Woods | TrustRadius Reviewer

SalesDirector.ai

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectAndSell

With Outreachr, you have the old school version of dialing, waiting, hanging up etc. ConnectAndSell is a much more efficient tool when it is running in full swing. Unfortunately, the implementation team spent the majority of the introduction trying to teach us how to sell instead of showing us how to work their product.
Anonymous | TrustRadius Reviewer

SalesDirector.ai

SalesDirector is more comprehensive and advanced than the add-ins I've tried.
Jim Patterson | TrustRadius Reviewer

Return on Investment

ConnectAndSell

  • We did not have a positive experience with ConnectAndSell from an ROI perspective.
  • ConnectAndSell did not have a give us a positive result on our business objective.
  • We did have a great sale to start transition, and that support was good. However, ongoing support was frustrating.
Anonymous | TrustRadius Reviewer

SalesDirector.ai

  • Positive. We have better insights into our deals. We can see when deals are getting bogged down, or when a deal may not close, even before the sales rep recognizes this.
  • It makes it much easier to accurately call your monthly and quarterly forecasts.
  • Our sales managers use it for their weekly one-on-one meetings with their rep and virtually no additional work is required of the rep or manager.
Nelson Greenwood | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectAndSell

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$6,000*

* Diagnostic Evaluation incluses unlimited use for two named users for one month.

SalesDirector.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectAndSell
7.9
SalesDirector.ai
10.0

Likelihood to Renew

ConnectAndSell
8.2
SalesDirector.ai

Support Rating

ConnectAndSell
10.0
SalesDirector.ai

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