What users are saying about
6 Ratings
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Score 7.1 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

DialSource

Dialsource is great for any application where the business is using Salesforce.com. It helps with the dialing of the phone, leaving preset voicemails, speeding up the client call back response time and documenting client interaction in Salesforce.com. I recommend it to my realtor partners, and their teams, as a way to create more business contacts and interactions.
Mark Coffman | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
DialSource
Contact preview
ConnectLeader Click Dialer
6.2
DialSource
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
DialSource
Call notes & tags
ConnectLeader Click Dialer
8.0
DialSource
Automatic call logging
ConnectLeader Click Dialer
7.1
DialSource

Core Dialer

ConnectLeader Click Dialer
7.3
DialSource
Outbound dialing
ConnectLeader Click Dialer
7.2
DialSource
Custom caller ID
ConnectLeader Click Dialer
8.1
DialSource
Click-to-call
ConnectLeader Click Dialer
7.2
DialSource
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
DialSource
Dialer contact import
ConnectLeader Click Dialer
8.0
DialSource
Campaign & list management
ConnectLeader Click Dialer
7.1
DialSource

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
DialSource
Follow-up calls
ConnectLeader Click Dialer
6.1
DialSource
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
DialSource
Dialer compliance
ConnectLeader Click Dialer
7.1
DialSource

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

DialSource

  • Best telephony of any tool
  • Backend automation pre-call and post-call that save reps a ton of admin time.
  • Inbpound lead matching by phone number inside of Salesforce
Rob Morris | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

DialSource

  • I don't see any areas of improvement at this time.
Mark Coffman | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

DialSource

DialSource 10.0
Based on 1 answer
If I have an issue with the interface between Salesforce.com and Dialsource, usually the Support team is reaching out to me to let me know the connection between the two programs has been altered or disconnected before I even get a chance to realize it myself.
Mark Coffman | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

DialSource

DialSource Telephony is way better than the others: no delay, no static, clear consistent voice quality.
Rob Morris | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

DialSource

  • Return on investment was almost immediate for us.
  • The time savings along plus the process alignment are home runs
Rob Morris | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

DialSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

DialSource Editions & Modules

Additional Pricing Details
Please contact us to learn more and review pricing options for your organization.

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
DialSource
10.0

Support Rating

ConnectLeader Click Dialer
7.0
DialSource
10.0

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