FastCall vs. Koncert

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FastCall
Score 8.3 out of 10
N/A
FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Pricing
FastCallKoncert
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FastCallKoncert
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FastCallKoncert
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FastCall
8.0
1 Ratings
13% above category average
Koncert
8.4
4 Ratings
18% above category average
Contact preview7.01 Ratings8.14 Ratings
Dialer-CRM integration10.01 Ratings8.44 Ratings
Call notes & tags6.01 Ratings8.54 Ratings
Automatic call logging9.01 Ratings8.54 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FastCall
7.9
1 Ratings
6% above category average
Koncert
8.7
4 Ratings
15% above category average
Outbound dialing9.01 Ratings9.04 Ratings
Inbound routing9.01 Ratings00 Ratings
Custom caller ID8.01 Ratings9.34 Ratings
Click-to-call5.01 Ratings9.44 Ratings
Recorded voicemail drop10.01 Ratings8.33 Ratings
Dialer contact import7.01 Ratings8.43 Ratings
Campaign & list management7.01 Ratings8.02 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
FastCall
6.3
1 Ratings
16% below category average
Koncert
8.5
3 Ratings
14% above category average
Follow-up calls6.01 Ratings8.43 Ratings
Dialer reporting & analytics6.01 Ratings7.02 Ratings
Dialer compliance7.01 Ratings10.02 Ratings
Best Alternatives
FastCallKoncert
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FastCallKoncert
Likelihood to Recommend
8.0
(1 ratings)
8.2
(4 ratings)
User Testimonials
FastCallKoncert
Likelihood to Recommend
Fastcall
FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
Read full review
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
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Pros
Fastcall
  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
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Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Cons
Fastcall
  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
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Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
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Alternatives Considered
Fastcall
I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
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Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Return on Investment
Fastcall
  • Saves time when calling and leaving many voicemails.
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Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics