What users are saying about
6 Ratings
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Score 7.1 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

FrontSpin

Perfect for:
  • Sales Directors,
  • Account Development Representatives (ADR),
  • Sales Development Representatives,
  • Customer Success Managers,
  • Technical Support Specialists,
  • Account Managers
  • People that make calls but don't like the Salesforce user interface
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
FrontSpin
8.5
Contact preview
ConnectLeader Click Dialer
6.2
FrontSpin
9.5
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
FrontSpin
8.1
Call notes & tags
ConnectLeader Click Dialer
8.0
FrontSpin
8.2
Automatic call logging
ConnectLeader Click Dialer
7.2
FrontSpin
8.2

Core Dialer

ConnectLeader Click Dialer
7.3
FrontSpin
8.5
Outbound dialing
ConnectLeader Click Dialer
7.2
FrontSpin
8.1
Custom caller ID
ConnectLeader Click Dialer
8.1
FrontSpin
8.2
Click-to-call
ConnectLeader Click Dialer
7.2
FrontSpin
10.0
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
FrontSpin
8.0
Dialer contact import
ConnectLeader Click Dialer
8.0
FrontSpin
5.5
Campaign & list management
ConnectLeader Click Dialer
7.1
FrontSpin
10.0
Inbound routing
ConnectLeader Click Dialer
FrontSpin
10.0

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
FrontSpin
7.9
Follow-up calls
ConnectLeader Click Dialer
6.1
FrontSpin
8.2
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
FrontSpin
5.5
Dialer compliance
ConnectLeader Click Dialer
7.1
FrontSpin
10.0

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

FrontSpin

  • Calling one person after another.
  • Follow ups and reminders to call potential clients.
  • Keeping track of completed tasks.
Zach Peck | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

FrontSpin

  • Many competitors had functionality that FrontSpin is building over time
  • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
Jon Crispin, MBA | TrustRadius Reviewer

Usability

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

FrontSpin

FrontSpin 10.0
Based on 1 answer
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

FrontSpin

FrontSpin 6.0
Based on 1 answer
They do well with their support. Wait times are low, and they are eager to help.
Zach Peck | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

FrontSpin

Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs.
Jon Crispin, MBA | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

FrontSpin

  • No question that Fronspin paid for itself every month. Meeting call quotas and scheduling quotas wouldn't have been possible without it (or something just like it). I could easily call 75 people every day and regularly it was above 100.
  • The list performance analytics helped me see which lists were most fruitful and thus worth the most amount of my time. For martketing, that also allowed them to calculate the ROI of specific campaigns based on the level of engagement from the list. An opportunity could be traced back to a specific marketing campaign.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

FrontSpin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FrontSpin Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
FrontSpin
7.2

Usability

ConnectLeader Click Dialer
FrontSpin
10.0

Support Rating

ConnectLeader Click Dialer
7.0
FrontSpin
6.0

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