What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
206 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Groove

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
206 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Groove

Consider the market you are going after. I think using Groove is a very helpful SDR/outbound tool that can enhance a team's ability to get in touch with their target prospects. Be careful to not overdue automatic emails with templates. This can make your organization look unfocused. Groove is a great outbound sales platform for keeping your top prospects in a cadence. I'm not sure it's a tool I would use If I were only going after a small handful of large accounts.
Stuart McMurran | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
Groove
Contact preview
ConnectLeader Click Dialer
6.2
Groove
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
Groove
Call notes & tags
ConnectLeader Click Dialer
8.0
Groove
Automatic call logging
ConnectLeader Click Dialer
7.1
Groove

Core Dialer

ConnectLeader Click Dialer
7.3
Groove
Outbound dialing
ConnectLeader Click Dialer
7.2
Groove
Custom caller ID
ConnectLeader Click Dialer
8.1
Groove
Click-to-call
ConnectLeader Click Dialer
7.2
Groove
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
Groove
Dialer contact import
ConnectLeader Click Dialer
8.0
Groove
Campaign & list management
ConnectLeader Click Dialer
7.1
Groove

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
Groove
Follow-up calls
ConnectLeader Click Dialer
6.1
Groove
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
Groove
Dialer compliance
ConnectLeader Click Dialer
7.1
Groove

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Groove

  • Clean format - never feel overwhelmed on the scheduling page, and I have never gotten complaints about the site not working for my students. Scheduling students is always a challenge, and any ways to take challenges away from that process is a win.
  • Editing meeting types - again, I find the UX to be delightful, and don't dread updating or adding meeting types where needed.
  • Time zones - I have students and colleagues across the country, and being able to edit the time zone for the user minimizes confusion. No more "my 2pm or your 2pm?" back and forth.
Tanesha Dixon | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Groove

  • Groove analytics is great - but when you export the data out of Groove, it leaves out key information (like call dispositions)
  • You can only import reports that have less than 250 accounts in a single Groove Workspace
  • You can't export any Groove Workspace data
  • Groove Workspace notes do not save when transferring an account to a different Workspace
Justin Shamoun | TrustRadius Reviewer

Likelihood to Renew

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Groove

Groove 9.1
Based on 2 answers
Groove does everything that we need it to do at a fraction of the cost of competitors. Their customer support team is top-notch and we always get our questions answered in a timely manner. We have had nothing but success working with Groove
Greg Larsen | TrustRadius Reviewer

Usability

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Groove

Groove 8.7
Based on 19 answers
Groove is really intuitive and most users can decipher their documentation without a lot of assistance. Rarely get calls for help or issues with the product.
Bridgett Cherry | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Groove

Groove 8.8
Based on 136 answers
Our Groove representative has been very attentive the the needs of our sales teams. They are always available to provide training for new employees and refreshers for members of the team who have been slow to adopt. The online support is also very good, I have had several questions answered quickly using the online support chat function.
Brian Shellhorn | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Groove

I was not involved in the selection process of Groove for our organization, but having been a user of different software solutions in this space I have not come across a better solution for the sales workflow management aspect. Groove is best in class when it comes to streamlining sales prospecting and engagement efforts. Where I would like to see Groove possibly evolve over time is in contact data enrichment space. It would be a powerful combination to have the current tools that they have in place coupled with industry leading contact data enrichment compared to a ZoomInfo.
Will Bogan | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Groove

  • We have been able to address our identified prospects more consistently and in an organized way, leading to more engaged prospects and more opportunities created.
  • The team is significantly more organized, leading to more productivity from them on a day to day basis, and less questions on the process.
  • Increased ramp time for new hires, leading to quicker revenue generation.
Daniel May | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Groove

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Groove Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
Groove
8.5

Likelihood to Renew

ConnectLeader Click Dialer
Groove
9.1

Usability

ConnectLeader Click Dialer
Groove
8.7

Support Rating

ConnectLeader Click Dialer
7.0
Groove
8.8

Add comparison