What users are saying about
6 Ratings
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Score 7.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Inside Sales Box

Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
Bill Boykin | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
Inside Sales Box
Contact preview
ConnectLeader Click Dialer
6.2
Inside Sales Box
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
Inside Sales Box
Call notes & tags
ConnectLeader Click Dialer
8.0
Inside Sales Box
Automatic call logging
ConnectLeader Click Dialer
7.1
Inside Sales Box

Core Dialer

ConnectLeader Click Dialer
7.3
Inside Sales Box
Outbound dialing
ConnectLeader Click Dialer
7.2
Inside Sales Box
Custom caller ID
ConnectLeader Click Dialer
8.1
Inside Sales Box
Click-to-call
ConnectLeader Click Dialer
7.2
Inside Sales Box
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
Inside Sales Box
Dialer contact import
ConnectLeader Click Dialer
8.0
Inside Sales Box
Campaign & list management
ConnectLeader Click Dialer
7.1
Inside Sales Box

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
Inside Sales Box
Follow-up calls
ConnectLeader Click Dialer
6.1
Inside Sales Box
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
Inside Sales Box
Dialer compliance
ConnectLeader Click Dialer
7.1
Inside Sales Box

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Inside Sales Box

  • Connects to accounts automatically
  • Connects to contact automatically
Bill Boykin | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Inside Sales Box

  • Inbound calls need to be found to get on proper record.
  • Inbound calls can erase notes on the last call if not saved.
Bill Boykin | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Inside Sales Box

Inside Sales Box 10.0
Based on 1 answer
Our staff always has fast responses to any issues.
Bill Boykin | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Inside Sales Box

No answers on this topic

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Inside Sales Box

  • It’s helped eliminate mistakes and false records.
  • It keeps calls and records attached properly.
Bill Boykin | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Inside Sales Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Inside Sales Box Editions & Modules

Additional Pricing Details
Free Trial for 14 Days. No credit card required

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
Inside Sales Box
10.0

Support Rating

ConnectLeader Click Dialer
7.0
Inside Sales Box
10.0

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