Koncert vs. Orum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Orum
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
Pricing
KoncertOrum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KoncertOrum
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
KoncertOrum
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Koncert
8.4
4 Ratings
12% above category average
Orum
10.0
5 Ratings
29% above category average
Contact preview8.14 Ratings10.05 Ratings
Dialer-CRM integration8.44 Ratings10.05 Ratings
Call notes & tags8.54 Ratings10.05 Ratings
Automatic call logging8.54 Ratings10.05 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Koncert
8.7
4 Ratings
11% above category average
Orum
10.0
5 Ratings
25% above category average
Outbound dialing9.04 Ratings10.05 Ratings
Custom caller ID9.34 Ratings10.04 Ratings
Click-to-call9.44 Ratings10.03 Ratings
Recorded voicemail drop8.33 Ratings10.05 Ratings
Dialer contact import8.43 Ratings10.04 Ratings
Campaign & list management8.02 Ratings10.03 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Koncert
8.5
3 Ratings
8% above category average
Orum
10.0
5 Ratings
24% above category average
Follow-up calls8.43 Ratings10.04 Ratings
Dialer reporting & analytics7.02 Ratings10.05 Ratings
Dialer compliance10.02 Ratings10.04 Ratings
Best Alternatives
KoncertOrum
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KoncertOrum
Likelihood to Recommend
8.2
(4 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
KoncertOrum
Likelihood to Recommend
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
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Orum
Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.
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Pros
Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Orum
  • Great AI notes are captured during the call
  • presents useful information in preparation for each call
  • great historical information available after the fact
  • useful integration to other platforms such as Salesforce, Outreach, and LinkedIn
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Cons
Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
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Orum
  • Nothing glaring
  • I highly recommend dialing via cell (an easy option), versus dialing through browser, for best reception and call quality. But they recommend this. Not a "weakness."
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Usability
Koncert
No answers on this topic
Orum
Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.
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Support Rating
Koncert
No answers on this topic
Orum
So far, the engineering support has been great and they are open to feedback, which is great to see from a young company.
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Alternatives Considered
Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Orum
We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.
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Return on Investment
Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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Orum
  • More conversations
  • Hit all my KPIs
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics