Koncert vs. Ring.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Ring.io
Score 9.0 out of 10
N/A
Ring.io in Herndon Virginia offers their Salesdialer for Salesforce or Zoho CRMs, featuring automatic activity logging to its associated CRM, local dialing, click-to-call from the CRM, and custom call dispositions.N/A
Pricing
KoncertRing.io
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KoncertRing.io
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
KoncertRing.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Koncert
8.4
4 Ratings
12% above category average
Ring.io
9.0
5 Ratings
19% above category average
Contact preview8.14 Ratings8.95 Ratings
Dialer-CRM integration8.44 Ratings9.05 Ratings
Call notes & tags8.54 Ratings9.05 Ratings
Automatic call logging8.54 Ratings9.05 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Koncert
8.7
4 Ratings
11% above category average
Ring.io
9.0
5 Ratings
14% above category average
Outbound dialing9.04 Ratings9.05 Ratings
Custom caller ID9.34 Ratings9.05 Ratings
Click-to-call9.44 Ratings9.05 Ratings
Recorded voicemail drop8.33 Ratings9.05 Ratings
Dialer contact import8.43 Ratings9.04 Ratings
Campaign & list management8.02 Ratings9.05 Ratings
Inbound routing00 Ratings9.04 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Koncert
8.5
3 Ratings
8% above category average
Ring.io
7.7
5 Ratings
2% below category average
Follow-up calls8.43 Ratings10.04 Ratings
Dialer reporting & analytics7.02 Ratings5.15 Ratings
Dialer compliance10.02 Ratings8.15 Ratings
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KoncertRing.io
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User Ratings
KoncertRing.io
Likelihood to Recommend
8.2
(4 ratings)
9.0
(5 ratings)
User Testimonials
KoncertRing.io
Likelihood to Recommend
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
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Ring.io
If you normally operate strictly on outbound calls, this is a great resource as well as the call recording functionality. However, in terms of functionality for inbound calls, it is lacking. As I already mentioned, there is no mobile app option which hinders its accessibility to some of our team members.
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Pros
Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Ring.io
  • Salesforce integration: allows users to track activities and create follow-up items if needed based on the nature of the call.
  • Web-based calling: using a Chrome browser extension, callers do not have to leave the browser to make calls, drop voicemails, and work through a calling queue.
  • Voice-mail recording: prepare voicemails in advance and drop the voicemails into voice mailboxes without repeatedly leaving the same message repeatedly.
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Cons
Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
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Ring.io
  • Ring.io could do a better job with inbound calls - it frequently just shows the number, even if the person is in Salesforce.
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Alternatives Considered
Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Ring.io
Simply said that for the functionality that we require and having the speed dialer option, it is maybe at the highest one-third of the cost. The only other thing I would add is the capability of Ring.io to modify the front GUI webphone to fit our needs.
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Return on Investment
Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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Ring.io
  • This is our first time using it
  • We use this over InsideSales - which has been a great decision
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics