What users are saying about
6 Ratings
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Score 7.1 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Ring.io

Ring.io is great for a low-budget, moderate call volume workload. The ease of Salesforce integration and web-based calling makes this a more affordable option than some other robust solutions. The voicemail-drop feature saves tremendous time for callers who frequently reach voicemails more than humans. The ability to assign a caller ID makes the calling number trusted and increases caller response.
Nathan Baker | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
Ring.io
9.4
Contact preview
ConnectLeader Click Dialer
6.2
Ring.io
9.4
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
Ring.io
10.0
Call notes & tags
ConnectLeader Click Dialer
8.0
Ring.io
8.1
Automatic call logging
ConnectLeader Click Dialer
7.1
Ring.io
10.0

Core Dialer

ConnectLeader Click Dialer
7.3
Ring.io
9.0
Outbound dialing
ConnectLeader Click Dialer
7.2
Ring.io
9.7
Custom caller ID
ConnectLeader Click Dialer
8.1
Ring.io
8.9
Click-to-call
ConnectLeader Click Dialer
7.2
Ring.io
10.0
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
Ring.io
10.0
Dialer contact import
ConnectLeader Click Dialer
8.0
Ring.io
7.4
Campaign & list management
ConnectLeader Click Dialer
7.1
Ring.io
9.7
Inbound routing
ConnectLeader Click Dialer
Ring.io
7.4

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
Ring.io
8.7
Follow-up calls
ConnectLeader Click Dialer
6.1
Ring.io
9.2
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
Ring.io
7.7
Dialer compliance
ConnectLeader Click Dialer
7.1
Ring.io
9.2

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Ring.io

  • Ring.io logs all of our call information in Salesforce automatically, including the length of the call.
  • Ring.io records all of the calls that take place so we can use the recordings to listen back for training purposes.
  • Ring.io makes it easy and efficient to click to dial, saving time and allowing reps to work off reports without having a million windows open.
Anonymous | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Ring.io

  • Sometimes calls will randomly get dropped
  • It seems as if the same number is used for each area, so if we could have different numbers for each call that would be ideal
Richard Kersten | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Ring.io

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Ring.io

I haven't had an opportunity to use many other dialer technologies, because other companies I've worked at haven't had the right technology or integrations to make it work. Previously I've had to manually dial numbers from a desktop phone, or even use my cell phone in some cases. Ring.io has made things a lot easier.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Ring.io

  • Difficult to measure ROI in higher education space, but generally tele-counseling operations are more efficient.
  • Ring.io efficiency has allowed us to scale back the number of callers we use to accomplish our objectives.
Nathan Baker | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Ring.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ring.io Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
Ring.io
8.5

Support Rating

ConnectLeader Click Dialer
7.0
Ring.io

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