What users are saying about
6 Ratings
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Score 7.1 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

RingDNA

well suited for a smaller company that doesn't need integrations with zoom or to track large amounts of emails. Overall I feel it could be integrated with salesforce and even gmail better than it is. It is outperformed in that aspect by competitors such as SalesLoft and outreach.
Tim Eddington | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
RingDNA
8.7
Contact preview
ConnectLeader Click Dialer
6.2
RingDNA
8.1
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
RingDNA
8.7
Call notes & tags
ConnectLeader Click Dialer
8.0
RingDNA
9.4
Automatic call logging
ConnectLeader Click Dialer
7.1
RingDNA
8.6

Core Dialer

ConnectLeader Click Dialer
7.3
RingDNA
9.0
Outbound dialing
ConnectLeader Click Dialer
7.2
RingDNA
9.2
Custom caller ID
ConnectLeader Click Dialer
8.1
RingDNA
Click-to-call
ConnectLeader Click Dialer
7.2
RingDNA
9.2
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
RingDNA
9.2
Dialer contact import
ConnectLeader Click Dialer
8.0
RingDNA
8.9
Campaign & list management
ConnectLeader Click Dialer
7.1
RingDNA
8.5
Inbound routing
ConnectLeader Click Dialer
RingDNA
8.9

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
RingDNA
8.3
Follow-up calls
ConnectLeader Click Dialer
6.1
RingDNA
8.3
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
RingDNA
8.3
Dialer compliance
ConnectLeader Click Dialer
7.1
RingDNA

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

RingDNA

  • I can easily track the volume and methods of outgoing calls, thus being able to carry out a deep analysis of the calls that have been made every day.
  • Calls can be heard again and can also be forwarded to work colleagues within the same platform.
  • It has a friendly interface which allows easy learning for new users and thus to be able to adapt almost immediately.
Stella Olsson | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

RingDNA

  • Needs have more flexibility with cadencing
  • More control over time zone dialing.
  • Creating a feature that avoids duplicate phone numbers, clients, contacts, etc. from being created.
Shanna Kostopulos | TrustRadius Reviewer

Likelihood to Renew

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 10.0
Based on 1 answer
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Shanna Kostopulos | TrustRadius Reviewer

Usability

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 7.7
Based on 4 answers
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
Stella Olsson | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

RingDNA

RingDNA 8.4
Based on 8 answers
We often had issues with call quality but support was always there to help us. We just had to report the call and they were quick to analyze it.
Omer Yaqoob | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

RingDNA

After evaluating many products we shortlisted RingDNA only. We switched over to RingDNA from our IPLC phone. And to date we are not regretting our purchase. They had features we were looking for as per our internal sales rep requirement. We shortlisted a few of them and started gathering more information and demos. In the end, we shortlisted RingDNA as it was the closest to our requirements.
Siddarth Upadhya | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

RingDNA

  • Saved us money by allowing us to bundle multiple services into one platform
  • has helped increase productivity on the sales team
  • has helped with coaching and training through call intelligence
Tim Eddington | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

RingDNA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

RingDNA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
RingDNA
8.4

Likelihood to Renew

ConnectLeader Click Dialer
RingDNA
10.0

Usability

ConnectLeader Click Dialer
RingDNA
7.7

Support Rating

ConnectLeader Click Dialer
7.0
RingDNA
8.4

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