Koncert vs. Sales Dialers Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Sales Dialers Pro
Score 10.0 out of 10
N/A
Sales Dialers Pro is a sales dialer software solution offered by Sales Dialers.N/A
Pricing
KoncertSales Dialers Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KoncertSales Dialers Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KoncertSales Dialers Pro
Top Pros
Top Cons
Features
KoncertSales Dialers Pro
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Koncert
8.4
4 Ratings
12% above category average
Sales Dialers Pro
1.0
1 Ratings
153% below category average
Contact preview8.14 Ratings1.01 Ratings
Dialer-CRM integration8.44 Ratings1.01 Ratings
Call notes & tags8.54 Ratings1.01 Ratings
Automatic call logging8.54 Ratings1.01 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Koncert
8.7
4 Ratings
11% above category average
Sales Dialers Pro
2.3
1 Ratings
109% below category average
Outbound dialing9.04 Ratings5.01 Ratings
Custom caller ID9.34 Ratings00 Ratings
Click-to-call9.44 Ratings00 Ratings
Recorded voicemail drop8.33 Ratings00 Ratings
Dialer contact import8.43 Ratings1.01 Ratings
Campaign & list management8.02 Ratings1.01 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Koncert
8.5
3 Ratings
8% above category average
Sales Dialers Pro
-
Ratings
Follow-up calls8.43 Ratings00 Ratings
Dialer reporting & analytics7.02 Ratings00 Ratings
Dialer compliance10.02 Ratings00 Ratings
Best Alternatives
KoncertSales Dialers Pro
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KoncertSales Dialers Pro
Likelihood to Recommend
8.2
(4 ratings)
1.0
(1 ratings)
User Testimonials
KoncertSales Dialers Pro
Likelihood to Recommend
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
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Sales Dialers
I believe Intercloud9 and Mojo are both way better in all areas
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Pros
Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Sales Dialers
  • Multi-line dialing (4 lines max)
  • Nothing else
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Cons
Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
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Sales Dialers
  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
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Alternatives Considered
Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Sales Dialers
Mojo and InterCloud9 are far superior in all ways.
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Return on Investment
Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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Sales Dialers
  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics