What users are saying about
6 Ratings
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Score 7.1 out of 100
44 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Salesforce Mobile

Salesforce Mobile is useful for on-the-go jobs requiring access to information - particularly contact info, quick details about a constituent, or reference reports about sales or activity. Salesforce Mobile is not best for customizing reports, editing data, or creating new records. The usability and functionality of the app align with Salesforce.com, but the load times and requirements for back-end customization make on-demand changes difficult.
Nathan Baker | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
Salesforce Mobile
Contact preview
ConnectLeader Click Dialer
6.2
Salesforce Mobile
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
Salesforce Mobile
Call notes & tags
ConnectLeader Click Dialer
8.0
Salesforce Mobile
Automatic call logging
ConnectLeader Click Dialer
7.1
Salesforce Mobile

Core Dialer

ConnectLeader Click Dialer
7.3
Salesforce Mobile
Outbound dialing
ConnectLeader Click Dialer
7.2
Salesforce Mobile
Custom caller ID
ConnectLeader Click Dialer
8.1
Salesforce Mobile
Click-to-call
ConnectLeader Click Dialer
7.2
Salesforce Mobile
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
Salesforce Mobile
Dialer contact import
ConnectLeader Click Dialer
8.0
Salesforce Mobile
Campaign & list management
ConnectLeader Click Dialer
7.1
Salesforce Mobile

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
Salesforce Mobile
Follow-up calls
ConnectLeader Click Dialer
6.1
Salesforce Mobile
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
Salesforce Mobile
Dialer compliance
ConnectLeader Click Dialer
7.1
Salesforce Mobile

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Salesforce Mobile

  • Ability to manage account remotely.
  • Enter new opportunities.
  • Manage events on the go.
  • Run reports to track the sales teams and production.
Ben Caplan | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Salesforce Mobile

  • When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.
Shawn Bennett | TrustRadius Reviewer

Usability

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Salesforce Mobile

Salesforce Mobile 9.0
Based on 1 answer
Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Salesforce Mobile

Salesforce Mobile 8.0
Based on 2 answers
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
Ben Caplan | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Salesforce Mobile

Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in second place with their application updates looking similar to Salesforce1.
Shawn Bennett | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Salesforce Mobile

  • On the go, it's essential we keep track of the sources of leads/deals, so it certainly helps us understand where we should be investing more money on that end.
Bryan Silverman | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Salesforce Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Mobile Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
Salesforce Mobile
8.3

Usability

ConnectLeader Click Dialer
Salesforce Mobile
9.0

Support Rating

ConnectLeader Click Dialer
7.0
Salesforce Mobile
8.0

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