What users are saying about
4 Ratings
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Score 7.1 out of 100
2 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

FastCall

FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
Marisa J. Levy | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
FastCall
8.0
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
FastCall
10.0
Call notes & tags
ConnectLeader Team Dialer
10.0
FastCall
6.0
Automatic call logging
ConnectLeader Team Dialer
10.0
FastCall
9.0
Contact preview
ConnectLeader Team Dialer
FastCall
7.0

Core Dialer

ConnectLeader Team Dialer
9.3
FastCall
7.9
Outbound dialing
ConnectLeader Team Dialer
10.0
FastCall
9.0
Custom caller ID
ConnectLeader Team Dialer
10.0
FastCall
8.0
Dialer contact import
ConnectLeader Team Dialer
10.0
FastCall
7.0
Campaign & list management
ConnectLeader Team Dialer
7.0
FastCall
7.0
Inbound routing
ConnectLeader Team Dialer
FastCall
9.0
Click-to-call
ConnectLeader Team Dialer
FastCall
5.0
Recorded voicemail drop
ConnectLeader Team Dialer
FastCall
10.0

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
FastCall
6.3
Follow-up calls
ConnectLeader Team Dialer
7.0
FastCall
6.0
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
FastCall
6.0
Dialer compliance
ConnectLeader Team Dialer
FastCall
7.0

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

FastCall

  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
Marisa J. Levy | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

FastCall

  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
Marisa J. Levy | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

FastCall

I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
Marisa J. Levy | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

FastCall

  • Saves time when calling and leaving many voicemails.
Marisa J. Levy | TrustRadius Reviewer

Screenshots

FastCall

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FastCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
FastCall
8.0

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