What users are saying about
4 Ratings
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Score 7.1 out of 100
4 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

IBM CPQ

We went from quoting time from hours to minutes or from days to hours after everyone learned its processes, but it's not really worth the time and money invested into it if you can't see those results
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
IBM CPQ
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
IBM CPQ
Call notes & tags
ConnectLeader Team Dialer
10.0
IBM CPQ
Automatic call logging
ConnectLeader Team Dialer
10.0
IBM CPQ

Core Dialer

ConnectLeader Team Dialer
9.3
IBM CPQ
Outbound dialing
ConnectLeader Team Dialer
10.0
IBM CPQ
Custom caller ID
ConnectLeader Team Dialer
10.0
IBM CPQ
Dialer contact import
ConnectLeader Team Dialer
10.0
IBM CPQ
Campaign & list management
ConnectLeader Team Dialer
7.0
IBM CPQ

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
IBM CPQ
Follow-up calls
ConnectLeader Team Dialer
7.0
IBM CPQ
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
IBM CPQ

CPQ

ConnectLeader Team Dialer
IBM CPQ
8.5
Quote sharing/sending
ConnectLeader Team Dialer
IBM CPQ
8.0
Product configuration
ConnectLeader Team Dialer
IBM CPQ
9.0
Configuration options
ConnectLeader Team Dialer
IBM CPQ
9.0
Pricing rules
ConnectLeader Team Dialer
IBM CPQ
7.0
Price adjustment
ConnectLeader Team Dialer
IBM CPQ
7.0
Purchase history and open contracts
ConnectLeader Team Dialer
IBM CPQ
9.0
Guided selling/Sales portal
ConnectLeader Team Dialer
IBM CPQ
9.0
CPQ reporting & analytics
ConnectLeader Team Dialer
IBM CPQ
10.0
CPQ-CRM integration
ConnectLeader Team Dialer
IBM CPQ
10.0
Attachments to quotes
ConnectLeader Team Dialer
IBM CPQ
8.0
Order capturing
ConnectLeader Team Dialer
IBM CPQ
7.0

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

IBM CPQ

  • Provides associated quotes through the life cycle of the opportunity, until the opportunity is either won or lost.
  • You can store all the information you require during the quoting process, including customer details, information about products and the adjustment made to the price of products, and the payment terms and shipment terms that will be used in the order if the quote is converted to an order.
Anonymous | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

IBM CPQ

  • There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
  • Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

IBM CPQ

IBM CPQ 10.0
Based on 2 answers
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

IBM CPQ

No answers on this topic

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

IBM CPQ

  • Faster quoting time from detailed, easy-to-read analytics.
Anonymous | TrustRadius Reviewer

Screenshots

IBM CPQ

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
IBM CPQ
10.0

Support Rating

ConnectLeader Team Dialer
IBM CPQ
10.0

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