What users are saying about
4 Ratings
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Score 7.1 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Inside Sales Box

Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
Bill Boykin | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Inside Sales Box
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Inside Sales Box
Call notes & tags
ConnectLeader Team Dialer
10.0
Inside Sales Box
Automatic call logging
ConnectLeader Team Dialer
10.0
Inside Sales Box

Core Dialer

ConnectLeader Team Dialer
9.3
Inside Sales Box
Outbound dialing
ConnectLeader Team Dialer
10.0
Inside Sales Box
Custom caller ID
ConnectLeader Team Dialer
10.0
Inside Sales Box
Dialer contact import
ConnectLeader Team Dialer
10.0
Inside Sales Box
Campaign & list management
ConnectLeader Team Dialer
7.0
Inside Sales Box

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Inside Sales Box
Follow-up calls
ConnectLeader Team Dialer
7.0
Inside Sales Box
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Inside Sales Box

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Inside Sales Box

  • Connects to accounts automatically
  • Connects to contact automatically
Bill Boykin | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Inside Sales Box

  • Inbound calls need to be found to get on proper record.
  • Inbound calls can erase notes on the last call if not saved.
Bill Boykin | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Inside Sales Box

Inside Sales Box 10.0
Based on 1 answer
Our staff always has fast responses to any issues.
Bill Boykin | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Inside Sales Box

No answers on this topic

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Inside Sales Box

  • It’s helped eliminate mistakes and false records.
  • It keeps calls and records attached properly.
Bill Boykin | TrustRadius Reviewer

Screenshots

Inside Sales Box

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Inside Sales Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Inside Sales Box
10.0

Support Rating

ConnectLeader Team Dialer
Inside Sales Box
10.0

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