What users are saying about
4 Ratings
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Score 7.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Orum

Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Orum
9.3
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Orum
9.8
Call notes & tags
ConnectLeader Team Dialer
10.0
Orum
8.8
Automatic call logging
ConnectLeader Team Dialer
10.0
Orum
9.5
Contact preview
ConnectLeader Team Dialer
Orum
9.0

Core Dialer

ConnectLeader Team Dialer
9.3
Orum
9.6
Outbound dialing
ConnectLeader Team Dialer
10.0
Orum
9.5
Custom caller ID
ConnectLeader Team Dialer
10.0
Orum
9.7
Dialer contact import
ConnectLeader Team Dialer
10.0
Orum
9.7
Campaign & list management
ConnectLeader Team Dialer
7.0
Orum
10.0
Click-to-call
ConnectLeader Team Dialer
Orum
9.6
Recorded voicemail drop
ConnectLeader Team Dialer
Orum
9.0

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Orum
9.5
Follow-up calls
ConnectLeader Team Dialer
7.0
Orum
8.7
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Orum
9.8
Dialer compliance
ConnectLeader Team Dialer
Orum
10.0

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Orum

  • Our Customer Success Manager, Matt, is my best CSM across all of my sales tech stack.
  • It does exactly what it's supposed to. We spend more time talking than we do dialing. Unreal.
  • Nice Salesloft/Outreach/Salesforce integrations make it easy to use.
Aaron Milner | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Orum

  • None so far. For my use case, it's an ideal (necessary?) tool to increase prospecting activity.
Anonymous | TrustRadius Reviewer

Usability

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Orum

Orum 10.0
Based on 1 answer
Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Orum

Orum 9.8
Based on 4 answers
I have more time to be strategic with outreach as we define our ICP. This is the best tool my team has.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Orum

We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.
Aaron Milner | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Orum

  • My personal ROI has been approximately a 100% increase in the number of calls I can make in a given amount of time, vs. calling directly from Outreach before (roughly 50 calls per hour to 100+). The increased potential for business is worth the cost of admission for me.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Orum

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Orum
9.8

Usability

ConnectLeader Team Dialer
Orum
10.0

Support Rating

ConnectLeader Team Dialer
Orum
9.8

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