What users are saying about
4 Ratings
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Score 7.1 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

RingDNA

well suited for a smaller company that doesn't need integrations with zoom or to track large amounts of emails. Overall I feel it could be integrated with salesforce and even gmail better than it is. It is outperformed in that aspect by competitors such as SalesLoft and outreach.
Tim Eddington | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
RingDNA
8.7
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
RingDNA
8.7
Call notes & tags
ConnectLeader Team Dialer
10.0
RingDNA
9.4
Automatic call logging
ConnectLeader Team Dialer
10.0
RingDNA
8.6
Contact preview
ConnectLeader Team Dialer
RingDNA
8.1

Core Dialer

ConnectLeader Team Dialer
9.3
RingDNA
9.0
Outbound dialing
ConnectLeader Team Dialer
10.0
RingDNA
9.2
Custom caller ID
ConnectLeader Team Dialer
10.0
RingDNA
Dialer contact import
ConnectLeader Team Dialer
10.0
RingDNA
8.9
Campaign & list management
ConnectLeader Team Dialer
7.0
RingDNA
8.5
Inbound routing
ConnectLeader Team Dialer
RingDNA
8.9
Click-to-call
ConnectLeader Team Dialer
RingDNA
9.2
Recorded voicemail drop
ConnectLeader Team Dialer
RingDNA
9.2

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
RingDNA
8.3
Follow-up calls
ConnectLeader Team Dialer
7.0
RingDNA
8.3
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
RingDNA
8.3

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

RingDNA

  • I can easily track the volume and methods of outgoing calls, thus being able to carry out a deep analysis of the calls that have been made every day.
  • Calls can be heard again and can also be forwarded to work colleagues within the same platform.
  • It has a friendly interface which allows easy learning for new users and thus to be able to adapt almost immediately.
Stella Olsson | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

RingDNA

  • Needs have more flexibility with cadencing
  • More control over time zone dialing.
  • Creating a feature that avoids duplicate phone numbers, clients, contacts, etc. from being created.
Shanna Kostopulos | TrustRadius Reviewer

Likelihood to Renew

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 10.0
Based on 1 answer
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Shanna Kostopulos | TrustRadius Reviewer

Usability

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 7.7
Based on 4 answers
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
Stella Olsson | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

RingDNA

RingDNA 8.4
Based on 8 answers
We often had issues with call quality but support was always there to help us. We just had to report the call and they were quick to analyze it.
Omer Yaqoob | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

RingDNA

After evaluating many products we shortlisted RingDNA only. We switched over to RingDNA from our IPLC phone. And to date we are not regretting our purchase. They had features we were looking for as per our internal sales rep requirement. We shortlisted a few of them and started gathering more information and demos. In the end, we shortlisted RingDNA as it was the closest to our requirements.
Siddarth Upadhya | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

RingDNA

  • Saved us money by allowing us to bundle multiple services into one platform
  • has helped increase productivity on the sales team
  • has helped with coaching and training through call intelligence
Tim Eddington | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingDNA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
RingDNA
8.4

Likelihood to Renew

ConnectLeader Team Dialer
RingDNA
10.0

Usability

ConnectLeader Team Dialer
RingDNA
7.7

Support Rating

ConnectLeader Team Dialer
RingDNA
8.4

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