What users are saying about
4 Ratings
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Score 7.1 out of 100
2 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

I believe Intercloud9 and Mojo are both way better in all areas
Rob Morris | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0
Call notes & tags
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0
Automatic call logging
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0
Contact preview
ConnectLeader Team Dialer
Sales Dialers Pro
1.0

Core Dialer

ConnectLeader Team Dialer
9.3
Sales Dialers Pro
2.3
Outbound dialing
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
5.0
Custom caller ID
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
Dialer contact import
ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0
Campaign & list management
ConnectLeader Team Dialer
7.0
Sales Dialers Pro
1.0

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Sales Dialers Pro
Follow-up calls
ConnectLeader Team Dialer
7.0
Sales Dialers Pro
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Sales Dialers Pro

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

  • Multi-line dialing (4 lines max)
  • Nothing else
Rob Morris | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
Rob Morris | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

Mojo and InterCloud9 are far superior in all ways.
Rob Morris | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
Rob Morris | TrustRadius Reviewer

Screenshots

Sales Dialers Pro

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sales Dialers Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Sales Dialers Pro
1.0

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