What users are saying about
4 Ratings
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Score 7.1 out of 100
6 Ratings
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Score 3.4 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
SalesHandy
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
SalesHandy
Call notes & tags
ConnectLeader Team Dialer
10.0
SalesHandy
Automatic call logging
ConnectLeader Team Dialer
10.0
SalesHandy

Core Dialer

ConnectLeader Team Dialer
9.3
SalesHandy
Outbound dialing
ConnectLeader Team Dialer
10.0
SalesHandy
Custom caller ID
ConnectLeader Team Dialer
10.0
SalesHandy
Dialer contact import
ConnectLeader Team Dialer
10.0
SalesHandy
Campaign & list management
ConnectLeader Team Dialer
7.0
SalesHandy

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
SalesHandy
Follow-up calls
ConnectLeader Team Dialer
7.0
SalesHandy
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
SalesHandy

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

SalesHandy

  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Sean Foo | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
myriam caron | TrustRadius Reviewer

Usability

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.
Anonymous | TrustRadius Reviewer

Performance

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

SalesHandy

Piyush Patel | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.
Sean Foo | TrustRadius Reviewer

Screenshots

SalesHandy

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Team Dialer Editions & Modules

Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

SalesHandy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesHandy Editions & Modules

Edition
Basic$91
Pro$201
Enterprise$501
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
SalesHandy
1.2

Usability

ConnectLeader Team Dialer
SalesHandy
4.0

Performance

ConnectLeader Team Dialer
SalesHandy
2.0

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