What users are saying about
4 Ratings
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Score 7.1 out of 100
3 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Salesmate

Salesmate is an excellent pipeline tool and I've been very happy with making the switch from Pipedrive. The reporting tool is excellent when reviewing conversions, total sales, and average turn times per stage. I'm especially happy with the ability to download custom reports however I would like to also have the ability to do so with the pre-defined reporting.
Matthew Gehrman | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Salesmate
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Salesmate
Call notes & tags
ConnectLeader Team Dialer
10.0
Salesmate
Automatic call logging
ConnectLeader Team Dialer
10.0
Salesmate

Core Dialer

ConnectLeader Team Dialer
9.3
Salesmate
Outbound dialing
ConnectLeader Team Dialer
10.0
Salesmate
Custom caller ID
ConnectLeader Team Dialer
10.0
Salesmate
Dialer contact import
ConnectLeader Team Dialer
10.0
Salesmate
Campaign & list management
ConnectLeader Team Dialer
7.0
Salesmate

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Salesmate
Follow-up calls
ConnectLeader Team Dialer
7.0
Salesmate
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Salesmate

Sales Force Automation

ConnectLeader Team Dialer
Salesmate
9.8
Customer data management / contact management
ConnectLeader Team Dialer
Salesmate
9.0
Workflow management
ConnectLeader Team Dialer
Salesmate
10.0
Opportunity management
ConnectLeader Team Dialer
Salesmate
10.0
Integration with email client (e.g., Outlook or Gmail)
ConnectLeader Team Dialer
Salesmate
10.0
Interaction tracking
ConnectLeader Team Dialer
Salesmate
10.0

Marketing Automation

ConnectLeader Team Dialer
Salesmate
8.0
Lead management
ConnectLeader Team Dialer
Salesmate
8.0

CRM Project Management

ConnectLeader Team Dialer
Salesmate
10.0
Task management
ConnectLeader Team Dialer
Salesmate
10.0
Reporting
ConnectLeader Team Dialer
Salesmate
10.0

CRM Reporting & Analytics

ConnectLeader Team Dialer
Salesmate
9.0
Pipeline visualization
ConnectLeader Team Dialer
Salesmate
8.0
Customizable reports
ConnectLeader Team Dialer
Salesmate
10.0

Customization

ConnectLeader Team Dialer
Salesmate
9.5
Custom fields
ConnectLeader Team Dialer
Salesmate
10.0
API for custom integration
ConnectLeader Team Dialer
Salesmate
9.0

Security

ConnectLeader Team Dialer
Salesmate
10.0
Single sign-on capability
ConnectLeader Team Dialer
Salesmate
10.0
Role-based user permissions
ConnectLeader Team Dialer
Salesmate
10.0

Integrations with 3rd-party Software

ConnectLeader Team Dialer
Salesmate
9.0
Marketing automation
ConnectLeader Team Dialer
Salesmate
9.0

Platform

ConnectLeader Team Dialer
Salesmate
9.0
Mobile access
ConnectLeader Team Dialer
Salesmate
9.0

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Salesmate

  • Pipeline customization including custom fields
  • Two way email integration & click to call feature
  • Incredible customer service
  • Always looking to improve the product
  • Excellent price per user in comparison to some of the other tools available and other tools we've leveraged in the past.
Matthew Gehrman | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Salesmate

  • The ability to switch between deals directly from within the deal itself
  • Load time could be improved however we have at any given time 180 + leads in the pipe
  • Ability to separate user rights per pipeline, i.e. having two separate team pipelines and each team can only see their leads.
Matthew Gehrman | TrustRadius Reviewer

Likelihood to Renew

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Salesmate

Salesmate 10.0
Based on 1 answer
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Matthew Gehrman | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Salesmate

Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the overpricing structure but I'm confident we'll be able to continue scaling with Salesmate as we grow the team
Matthew Gehrman | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Salesmate

  • Making the switch to Salesmate has saved us a fair amount from our prior service where we had to pay for all the additional features we wanted, whereas Salesmate includes it right out the gate.
  • By utilizing this tool we're able to stay on top of the sales cycle and overall lead flow which directly impacts our bottom line.
  • In terms of ROI if you work the system and utilize the tool as it should then you will make sales.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesmate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Salesmate
10.0

Likelihood to Renew

ConnectLeader Team Dialer
Salesmate
10.0

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