What users are saying about
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Top Rated
27 Ratings
4 Ratings
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Score 7.1 out of 100

Sendoso

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Top Rated
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Sendoso

It is great to use once you build a rapport with a prospect to help move the deal along. If you have never connected with a prospect before and you try sending them a Sendoso then they most likely will think its spam and not open it. It's great if you booked a meeting and maybe the meeting ran over, you can send them a 10 dollar starbucks giftcard. The amazon integrations is awesome as you can pick just about anything they like and send it to them.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Sendoso
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Sendoso
Call notes & tags
ConnectLeader Team Dialer
10.0
Sendoso
Automatic call logging
ConnectLeader Team Dialer
10.0
Sendoso

Core Dialer

ConnectLeader Team Dialer
9.3
Sendoso
Outbound dialing
ConnectLeader Team Dialer
10.0
Sendoso
Custom caller ID
ConnectLeader Team Dialer
10.0
Sendoso
Dialer contact import
ConnectLeader Team Dialer
10.0
Sendoso
Campaign & list management
ConnectLeader Team Dialer
7.0
Sendoso

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Sendoso
Follow-up calls
ConnectLeader Team Dialer
7.0
Sendoso
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Sendoso

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Sendoso

  • I like the integration with Salesforce that allows me to track a gift in flight.
  • I love the support team. They always have great ideas for campaigns.
  • I also like the product roadmap. Some of the things shared for the future would make Sendoso even more valuable and easy to use.
Thomas Gallagher | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Sendoso

  • Marketo program setup could be much more intuitive and straight forward vs a lot of back and forth to set up one program/send.
  • Suppliers can at times disappear at a moment's notice leaving a gap in gifts that are working well at any given moment.
  • Love to see more upgrades to the platform. Feature improvements and road maps need to be more forthcoming.
Matthew Dilworth | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Sendoso

Sendoso 9.2
Based on 38 answers
They listened to the problem with delivery times but did not present a reasonable solution. Again, the shipping costs consumed too much budget. On one bulk send their support team agreed to take over a project for a few of the reps which is encouraging to see.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Sendoso

I like Sendoso more than Rocket Notes because Sendoso lets you buy whatever you like from Amazon. The Amazon integration is huge for me because customers need different things based on their experience with the company.
Eli Robison | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Sendoso

  • It helps more deals through the funnel by building a human connection. In a world where everyone is getting hundreds of calls and emails a day, you can really separate yourself by sending a prospect something that they enjoy and build a better relationship with them.
Anonymous | TrustRadius Reviewer

Screenshots

Sendoso

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sendoso

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Sendoso
8.9

Support Rating

ConnectLeader Team Dialer
Sendoso
9.2

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