What users are saying about
4 Ratings
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Score 7.1 out of 100
24 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ConnectLeader Team Dialer

Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.
Anonymous | TrustRadius Reviewer

Apollo

Apollo is well suited in cases where automation is essential in your outreach. It sends out as many emails as you'd like daily and you literally don't have to spend any time on them. Another form of automation is the way it tracks your stats as well. We keep tallies daily of our activity and the reports do that for you, which is very helpful
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Team Dialer
10.0
Apollo
Dialer-CRM integration
ConnectLeader Team Dialer
10.0
Apollo
Call notes & tags
ConnectLeader Team Dialer
10.0
Apollo
Automatic call logging
ConnectLeader Team Dialer
10.0
Apollo

Core Dialer

ConnectLeader Team Dialer
9.3
Apollo
Outbound dialing
ConnectLeader Team Dialer
10.0
Apollo
Custom caller ID
ConnectLeader Team Dialer
10.0
Apollo
Dialer contact import
ConnectLeader Team Dialer
10.0
Apollo
Campaign & list management
ConnectLeader Team Dialer
7.0
Apollo

Call Follow-up and Quality Assurance

ConnectLeader Team Dialer
7.5
Apollo
Follow-up calls
ConnectLeader Team Dialer
7.0
Apollo
Dialer reporting & analytics
ConnectLeader Team Dialer
8.0
Apollo

Pros

ConnectLeader Team Dialer

  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
Anonymous | TrustRadius Reviewer

Apollo

  • Handling multi-step outreach sequences -> email -> phone call reminder -> LinkedIn addition -> follow up email -> leave voicemail -> break up email
  • Finding new accounts & contacts to reach out to
  • Having easy to understand reporting for how your messaging is converting into meetings
Ali Shakeri | TrustRadius Reviewer

Cons

ConnectLeader Team Dialer

  • The user interface could be a little cleaner/more organized.
Anonymous | TrustRadius Reviewer

Apollo

  • Their customer service is just terrible. You get an assigned account manager but 9/10 times they wouldn't know what you wanted and/or how the product works or how to fix it. Vast majority of the time it was a canned response that made you question if they read the message, or if they read it and did not understand a word.
  • The software was relatively buggy and lacked features that were promised upon signup. They seem to have some large corporate clients and if you aren't one none of your bug submissions, feature requests, or concerns will be addressed.
  • Their growing quickly so they seem to be very understaffed which I believe caused many of the issues above.
  • The data, while good, can quickly run out if you're looking for specific types of leads. If you're looking for something generic like Managers at companies between 10-5000 people, you can pull leads all day every day. However if you're looking for a specific industry, specific title, and specific location - don't count on having an endless supply of leads (or even really enough to use month after month).
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Team Dialer

No score
No answers yet
No answers on this topic

Apollo

Apollo 8.6
Based on 4 answers
I received excellent support at any time I opened up a ticket. But I would add to it that the tool was very self-explanatory, so there wasn't much need for support. With Outreach, we have a closer relationship with our CSM because of the intricacy in things like SFDC task mapping.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Team Dialer

We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Anonymous | TrustRadius Reviewer

Apollo

We tested both Outreach and SalesLoft. SalesLoft felt like an incomplete product, and Outreach drastically increased their rates at our contract renewal. They spend a lot of money in hosting big conferences like Oracle, and less time developing the product.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectLeader Team Dialer

  • The high number of conversations has translated into a high number of meetings for our sales development team.
Anonymous | TrustRadius Reviewer

Apollo

  • We've seen a significant increase in outbound leads after using this tool (almost a 200% increase MoM).
  • Negative: This tool does take a considerable amount of time to learn how to use, and you likely won't see results if someone is only spending minimal time within the tool, so we have invested a bit in hiring people to manage this tool.
Laura Cain | TrustRadius Reviewer

Screenshots

Apollo

Pricing Details

ConnectLeader Team Dialer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apollo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectLeader Team Dialer
10.0
Apollo
8.6

Support Rating

ConnectLeader Team Dialer
Apollo
8.6

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