ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.
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TeamViewer
Score 8.2 out of 10
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TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
ConnectWise Control's features are better than LogMeIn, and the price is competitive and doesn't go up 100% every other year. It's simpler to use than TeamViewer and is more affordable when supporting laptops you may connect to once a month. The cross-platform abilities are …
Interestingly, TeamViewer was unexpectedly difficult for our clients to get downloaded and running. ConnectWise control allows us to just email them a link to click on.
ConnectWise Control was more reliable and cheaper than TeamViewer and LogMeIn however the support wasn't as good when there was an issue. ConnectWise Control is a faster solution however we did experience crashes every now and again.
Used Logmein until it became too expensive to use. Used Teamviewer and again it is cost prohibitive for my company to use and afford. Labtech replace logmein, which was the last platform solution we used before moving to screenconnect.
ConnectWise Control is far superior just on price alone. Logmein Rescue's pricing is ridiculous in comparison. The ease of use from the end user is similar with both products. However, the technician side of the software is significantly better on the ConnectWise Control …
ConnectWise Control gives you a lot of the features that the other products provide, but nothing that you won't use. Nothing is worse than a clunky remote session where you are fighting for CPU/RAM resources, and ConnectWise Control beats them all hands down. This product is …
ConnectWise is easy to implement, the software functions and feature support our users equipments. Deployment agents is simple, can be run on demand with url and email. Agent could be pre-install and provide constantly remote access to user PC or equipment. It also offer a …
We used a few other products before we found ConnectWise Control. While the other products worked well for us, the vendors kept raising the prices to the point that they became unaffordable for a small company like mine.
I selected ConnectWise over these others for the ease of use to users first, and then for the ease of use and feature sets for myself. With every other solution I have listed, I ran into connection issues with the user not being able to initiate support, UAC issues, and a much …
ScreenConnect is more efficient, is easier to learn for newer technicians, is far more feature rich, and the cost was a major deciding factor. ScreenConnect has more features for far less cost, with much more control. The add-ins for the software make it easy to customize and …
ConnectWise Control beats all others hands down. It is my favorite remote connection tool due to ease of use and speed of connectivity. My customers love how quickly I can connect with them.
This is not even a comparison. ConnectWise Control is so good that even though we have a baked in copy in our Continuum RMM product, we still find the need for efficiency is so great we pay for a separate instance of ConnectWise Control rather than spend the extra 2 minutes …
ConnectWise's screenconnect was the biggest contender to TeamViewer as they are shaking up the industry with their web-based interface, super easy installation, and one-click remote support capabilities. Their pricing blew TeamViewer out of the water, and they were able to do …
TeamViewer stacked up very well. Has most of the same type of features and It also has a free personal version to use. I like all the features and the direction TeamViewer is heading. We picked TeamViewer because of its ease of use and its secure connection. And the many …
After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this …
I have partnered with another company from time to time, and he uses it. I am not a big fan based on having to install their app on clients' computers and their lack of features or security.
TeamViewer is known for its user-friendly interface, making it accessible for both technical and non-technical users. The ease of use contributes to faster adoption and smoother remote collaboration experiences. The ability to establish unattended access allows for remote …
TeamViewer is simple but it also doesn't come with all the security that paid for services have to offer. We tend to use it for smaller projects and for our personal use.
I have enjoyed ScreenConnect for its easy to use interface and the ability to copy/transfer files. I …
ConnectWise Control is much easier to use than TeamViewer. It is much easier to set up a "one-off" remote support session and much much much easier to set up a "permanent" remote support connection. ConnectWise also provides a lot more information about the computers …
The all-in-one aspect seemed great at first and looked like it could justify its price tag. The product's easy setup and great performance were definitely there, and our teams got up to speed really quickly. Unfortunately, after a year or so, we migrated to ConnectWise because …
We are currently using LogMeIn Rescue now, whereas we were using TeamViewer. Our company changed due to Multi-factor authentication and more secure performance. To tell you the truth, I like all of the remote desktop support assistance apps to help others equally as far as …
LogMeIn Central remains the go-to product for remote desktop. Splashtop is on the same level as TeamViewer. GoToMyPC is more of a temporary, attended remote support application. VNC Connect is very basic, but also stable and feature-rich.
Team Viewer is easier to use. Screen Connect offers a much better white label option. If your clients are going to have access to their remote computers as well, I recommend Screen Connect. If your team is the only one who needs access to remote computers, I recommend Team …
Many times while using ConnectWise Control I can't find users laptops, the user has to reboot a few times or restart services which can be a tough task if the user is not very tech savy. TeamViewer's connection using ID and password makes it easy and comfortable to the user to …
I use the above-mentioned options when there is a need for connecting on a lower bandwidth internet or if the budget is stringent. Two more good alternatives I use are: AnyDesk and Ammyy Admin which works great. I wonder why these two software packages are not available in the …
It is relatively easy for the end user to install the application on their PC if they have not already. Pricing is fair however we would like to see more perpetual licensing model come back not year to year, we would use it more organizational …
I selected TeamViewer over another provider because the cost is still less than most, and it's well known to my clients. It's not as cheap as ConnectWise ScreenConnect, but it's still very good and works well as my back-up remote client for my clients when recovery needs to be …
TeamViewer is probably more dependable than the other software I tried. I had some issues with all the alternatives I tested but TeamViewer ran the best with almost no issues. I also liked that the free version can act as a trial if you are looking to test things out. It is a …
Frankly, TeamViewer does not stack up against these other options, it competes with them to some degree but is, in my opinion, the least of the four. Where it does excel is in its advanced feature set - in that it has many features available - even though those features are …
TeamViewer is much more responsive than ScreenConnect when we tested them both out. I will say ScreenConnect did have better multiple monitor support but it is harder to get things done because the controlling of the endpoint isn't as responsive.
Originally TeamViewer had great technology and a good price. What drew me to it was that it was cheaper than LogMeIn Rescue and you could purchase a perpetual license. It soon became clear that they broke functionality between older and new versions. If you plan on only …
Teamviewer provides an easy to install and configure solution that is much easier to deploy than its competitor ScreeConnect. Pricing is competitive and support has been excellent. Teamviewer has been in the space longer than must companies and has the experience to provide a …
I did not select TeamViewer over its competition. Its licensing options priced it out of competition for my needs. It also lacked features available from other products such as dual monitor, seamless remote printing, and HD video.